Cant log in

darcw0lf

Pre-Searing Cadet

Join Date: Oct 2010

I took a break from guild wars for a couple years while playing another MMO, I just came back and now I can't log in.

I went to the website and managed to log in, but the only accounts they have listed for me is a trial city of heroes account from 3 years ago. I've gone through my emails and cant really find anything. I still have the original games with the cd codes and I even managed to dig up a reciept for one of the games. Any clue on what to do?

Lonki

Lion's Arch Merchant

Join Date: Jan 2009

minneapolis, mn.

[USMC]

Mo/E

Quote:
Originally Posted by darcw0lf View Post
I took a break from guild wars for a couple years while playing another MMO, I just came back and now I can't log in.

I went to the website and managed to log in, but the only accounts they have listed for me is a trial city of heroes account from 3 years ago. I've gone through my emails and cant really find anything. I still have the original games with the cd codes and I even managed to dig up a reciept for one of the games. Any clue on what to do?
1 contact support
2 they will ask your cd keys
3 they will help you
4 ???????????????
5 profit

Darcy

Darcy

Never Too Old

Join Date: Jul 2006

Rhode Island where there are no GW contests

Order of First

W/R

Lonki's advice is correct. Most likely you never linked your NCSoft account with your Guild Wars account. It is not automatic. Just email [email protected] with LOGIN PROBLEM in the subject line and give them as much info as you can - such as access keys, account ID (email you used to create GW account), owner's name/address/birthdate, character names, creation dates, etc. They will help you.

cosyfiep

cosyfiep

are we there yet?

Join Date: Dec 2005

in a land far far away

guild? I am supposed to have a guild?

Rt/

they added new security to the log in...did you remember to enter a character full name in on the screen (besides your loggin id and password).