NCSoft paying methods

Lire L

Lire L

Pre-Searing Cadet

Join Date: Jan 2010

Elona

E/

23 Oct 2010 at 11:53 - 1
Hi all!
I am sorry if this is the wrong place to ask, I'm just not sure where this question goes...
My problem is I want to upgrade my Guild Wars account via PayPal in NCSoft Store, but I don't have the Paypal payment option when choosing how to pay. I just have one option, which is paying with a credit card. Can anyone please explain why is that and what should I do?
Thanks.

Dzjudz

Dzjudz

Furnace Stoker

Join Date: Jun 2005

gwpvx.com/user:dzjudz

23 Oct 2010 at 12:24 - 2
Weird. I just tried to check and the makeover pack gives me all three options (CC, paysafe and paypal).

Maybe it's because of your location?

Have you ever bought something from the store before with paypal?

Quaker

Quaker

Hell's Protector

Join Date: Aug 2005

Canada

Brothers Disgruntled

23 Oct 2010 at 14:00 - 3
I think (but, ofc, could be wrong) that PayPal is only available in certain countries or regions. Perhaps Elona isn't one of them.

What you can do is get yourself a pre-paid credit card and use that. As far as I know, you can just buy a pre-paid card at any store that carries them, without needing to actually have or start any sort of account with the credit card company.

basketbal

Pre-Searing Cadet

Join Date: May 2007

23 Oct 2010 at 17:43 - 4
i have almost the same problem as you, i bought so far every costume with paysafe but now with the new costumes its gone, even with the older costumes, the paysafebutton does show when i want to buy a campaign but not on the smaller extra's, i find it quite strange

Lire L

Lire L

Pre-Searing Cadet

Join Date: Jan 2010

Elona

E/

23 Oct 2010 at 18:05 - 5
Quote:
Have you ever bought something from the store before with paypal?
From the NCSoft store - no, never. I used PayPal for online purchases from other stores, however. It worked fine.

Quote:
I think (but, ofc, could be wrong) that PayPal is only available in certain countries or regions. Perhaps Elona isn't one of them.
I am pretty sure it's available here in Elona too

Quote:
What you can do is get yourself a pre-paid credit card and use that.
Unfortunately, I don't think we even have those... here in Elona

Quote:
the paysafebutton does show when i want to buy a campaign but not on the smaller extra's
For me, it's absent all the time, be it a campaign, a trilogy or a makeover pack I'm trying to buy

Dzjudz

Dzjudz

Furnace Stoker

Join Date: Jun 2005

gwpvx.com/user:dzjudz

23 Oct 2010 at 18:20 - 6
So... what is your actual location?

Lire L

Lire L

Pre-Searing Cadet

Join Date: Jan 2010

Elona

E/

23 Oct 2010 at 18:25 - 7
I am from the Ukraine.

Darcy

Darcy

Never Too Old

Join Date: Jul 2006

Rhode Island where there are no GW contests

Order of First

W/R

24 Oct 2010 at 01:50 - 8
Regretfully, we can't really help with this problem. Contact Support for the NCSoft store and see what explanation they give.

Lire L

Lire L

Pre-Searing Cadet

Join Date: Jan 2010

Elona

E/

24 Oct 2010 at 12:24 - 9
Thank you, I will do that.