Account Hacked, what to do?

I Hate Chips

I Hate Chips

Krytan Explorer

Join Date: Aug 2009

Why do you want to know where I live? Pervert.....

[TRL]

Me/A

About 2 years ago I quit guildwars because my account was hacked. It was a friend of mine for about a half year on guildwars, and then he asked him to complete a mission with me, he didnt have time at that specific moment so he asked me my account so he could finish it while I did something else. When I wanted to log-in he changed my email-adress and password. I quit guildwars and half year ago I bought a new pack of guildwars. I got all the keys of the old ones, bought them in a shop. But is there a possibility that I can get them back?
Please help me, would be nice to have my old account back

Deviant Angel

Deviant Angel

Krytan Explorer

Join Date: Apr 2006

On a boat!

Homeless.

Mo/

There wasn't any hacking involved since you gave him your login information.

I Hate Chips

I Hate Chips

Krytan Explorer

Join Date: Aug 2009

Why do you want to know where I live? Pervert.....

[TRL]

Me/A

Quote:
Originally Posted by Deviant Angel View Post
There wasn't any hacking involved since you gave him your login information.
Okay true that, but that still isn't giving me an answer.

Deviant Angel

Deviant Angel

Krytan Explorer

Join Date: Apr 2006

On a boat!

Homeless.

Mo/

Contact support. That's all you can do.

I doubt you will get your account back, but it can't hurt to try.

Ghengis Kwell

Ghengis Kwell

Baby Maker

Join Date: Jun 2007

UK

Sent Fromhell

D/W

If you do contact support you will need to show proof that you own the game , so you will need to take photos of your activation keys for all the expansions you own and send them along as well .

Eisha

Eisha

Ascalonian Squire

Join Date: Jul 2009

Kamadan AED1

Poo Pugs Plan [?????????]

Mo/

I had my account blocked because I got hacked 4 times in a short time period, they refused to open it for 7 months, I wrote down all the acces keys, my name, character names and all information, it got opened, I managed to get my brothers account open too, same thing happened to him.

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Forge Runner

Join Date: Jan 2008

Rubbing Potassium on water fountains.

LF guild that teaches MTSC (did it long ago before gw2 came out and I quit...but I barely remember)

N/A

Try not to mention to support that it was a "friend" who took your account. It will just make them be slower cause it's your own fault.
Also, Never give you password to anyone you don't live close enough to, to hop over to their house and punch them.

Chrisworld

Chrisworld

Krytan Explorer

Join Date: Aug 2010

Gameamp Guides [AMP]

W/

Quote:
Originally Posted by End View Post
Try not to mention to support that it was a "friend" who took your account. It will just make them be slower cause it's your own fault.
Also, Never give you password to anyone you don't live close enough to, to hop over to their house and punch them.
They'll just put it at the back of the queue, then when they do get to it, they'll say "sorry, cant help you" and your dead in the water in terms of GW.

I wouldn't even give my password to best friend if he lived WITH me. It just creates security. If someone wants your password to anything you own, it's time you set some things straight with them.

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Forge Runner

Join Date: Jan 2008

Rubbing Potassium on water fountains.

LF guild that teaches MTSC (did it long ago before gw2 came out and I quit...but I barely remember)

N/A

Quote:
Originally Posted by Chrisworld View Post
They'll just put it at the back of the queue, then when they do get to it, they'll say "sorry, cant help you" and your dead in the water in terms of GW.
They actually helped out a friend of ine whos account was hacked by her boyfriend...or I guess wasn't her boyfriend after that but yeah...she had given him her pass him saying it was so he could run her char through the underworld for her hom. Took about a month but they finally gave her the account back.

Darcy

Darcy

Never Too Old

Join Date: Jul 2006

Rhode Island where there are no GW contests

Order of First

W/R

They are never in a rush to restore accounts lost through owner error. You can't blame them. They have enough work restoring the ones genuinely hacked.

So, as stated, don't mention giving someone your password. Just send them the proofs of ownership when they ask for them and remember to be polite. Being obnoxious is another way to live at the back of the fix-it queue.

I Hate Chips

I Hate Chips

Krytan Explorer

Join Date: Aug 2009

Why do you want to know where I live? Pervert.....

[TRL]

Me/A

k thanks all got enough information

close thread please