Real or fake NCSOFT support email
Ranger Jaap
Hello people of Guildwarsguru, today i received a email from Ncsoft that my account is banned, smart as i am i did not react to it and checked my guildwars account and i could log in perfectly. could this be a fake email (fishing or w/e its called)
Here is what they wrote:
Your NCsoft account will be suspended due to a violation of NCsoft User Agreement and or Rules of Conduct (ROC). The reason for the account
suspension is Use/Advertise Cheater Program.
Please go to NCsoft Support for further information,
verify your identity : (phishing link)
In order to keep this from occurring, you should immediately verify that you are the original owner of
the account.
Here is what they wrote:
Your NCsoft account will be suspended due to a violation of NCsoft User Agreement and or Rules of Conduct (ROC). The reason for the account
suspension is Use/Advertise Cheater Program.
Please go to NCsoft Support for further information,
verify your identity : (phishing link)
In order to keep this from occurring, you should immediately verify that you are the original owner of
the account.
Ranger Jaap
LOL i clicked the link and google chrome said suspected phishing site
bsoltan
It is fake, as you've noticed.
Ranger Jaap
I'm still wondering how they got my email?
makosi
The English is too poor and the URL contains 'Aion'.
NCsfot and Anet always have good English.
NCsfot and Anet always have good English.
Ranger Jaap
I guess you could close this but maybe this is a good example for other players who might get emails like that to not freak out check if you can log in, if yes you have a phisher
RedDog91
Don't post links to phishing sites.
Also, there's already been many threads through out the years on the subject and ANET flat out tells you that they won't contact you to verify an account. In fact, they don't even warn you if you get banned, you have to find out for yourself by logging in and getting the error message.
Also, there's already been many threads through out the years on the subject and ANET flat out tells you that they won't contact you to verify an account. In fact, they don't even warn you if you get banned, you have to find out for yourself by logging in and getting the error message.
domaspiragas
Skye Marin
I have a few e-mail accounts, and get e-mails similar to this regarding Aion, WoW, and GW to each of them. Two of those games I don't play at all.
Lania Elderfire
The server IP is in china, none of the IP's match NCsoft's IP, Domain owner owns a whole host of fake phishing domain names, there is no HTTPS on the web address, the name servers hosting the domain are blacklisted... yeah... Another way to make sure, if that wasn't enough evidence is to type in gibberish, fake name and password, and it'll take it after a few tries. For example, I typed in 3eeew as the username and dddd3fa for the password using a encrypted proxy server. Also if you have an unprotected browser, it'll "look" legit. See image...
Chrisworld
good lord, its no wonder so many idiots get phished.
Iuris
Quote:
good lord, its no wonder so many idiots get phished. |
What really surprises me that the WoW spam I keep geting in my hotmail couldn't possibly work - there's several a day! Anyone would see that he can't have THAT many legitimate mails...
AmbientMelody
Okay guys, here's the deal ...
http://www.guildwars.com/support/leg...d_outcomes.php
The only way someone doesn't know this is if he didn't read the EULA and didn't read rules & regulations of the game he's playing, all easily available on the main GW site. Since you play an online game there is no excuse for not knowing these rules. If anyone gets phished by this kind of e-mail, then it's his fault for not seeking information he is obliged to know and accept before playing the game. It is your duty to know this information, before you access the game and play it.
Quote:
We will not contact you externally (via email) to inform you of disciplinary action on your account. Instead, you will receive an in-game message that alerts you that your account has been rendered inaccessible. That alert will provide as specific a reason as we are able to give for the account mark, as well as the duration of the temporary account suspension. |
The only way someone doesn't know this is if he didn't read the EULA and didn't read rules & regulations of the game he's playing, all easily available on the main GW site. Since you play an online game there is no excuse for not knowing these rules. If anyone gets phished by this kind of e-mail, then it's his fault for not seeking information he is obliged to know and accept before playing the game. It is your duty to know this information, before you access the game and play it.
Lania Elderfire
Quote:
Okay guys, here's the deal ...
http://www.guildwars.com/support/leg...d_outcomes.php The only way someone doesn't know this is if he didn't read the EULA and didn't read rules & regulations of the game he's playing, all easily available on the main GW site. Since you play an online game there is no excuse for not knowing these rules. If anyone gets phished by this kind of e-mail, then it's his fault for not seeking information he is obliged to know and accept before playing the game. It is your duty to know this information, before you access the game and play it. |
RedDog91
It doesn't matter if you didn't read it. If you clicked that you accept the terms and conditions (which you have to click it to play), then it's your own fault when something like this happens.
You can complain and place blame all you want, but its always your own fault.
You can complain and place blame all you want, but its always your own fault.
Lania Elderfire
Quote:
It doesn't matter if you didn't read it. If you clicked that you accept the terms and conditions (which you have to click it to play), then it's your own fault when something like this happens.
You can complain and place blame all you want, but its always your own fault. |
RedDog91
...I did read the whole thread.
Maybe if you realized that my post was to people in general and not directed to anyone in the thread, you wouldn't have to post a needless argument.
The EULA is not to cover their asses, its to tell you "if you do something stupid, don't come crying to us"
Maybe if you realized that my post was to people in general and not directed to anyone in the thread, you wouldn't have to post a needless argument.
The EULA is not to cover their asses, its to tell you "if you do something stupid, don't come crying to us"
Lania Elderfire
Quote:
...I did read the whole thread.
Maybe if you realized that my post was to people in general and not directed to anyone in the thread, you wouldn't have to post a needless argument. |
What's the difference? If something happens, they are not liable... which covers their ass.
RedDog91
Covering their ass would mean that they did something and blamed you for it. Blaming you for something you personally did is not covering their own ass.
There's a difference in there if you squint really hard.
There's a difference in there if you squint really hard.
Lania Elderfire
Have you actually read the EULA? the bulk of it is that any damages related to the software tangible or intangible cannot be used to hold the publisher liable. It's to prevent lawsuits against Anet/NCsoft for making and keeping their security practices outdated leading to loss of intangible wealth. Ie. it's a way to "limit liability" against the publisher by transferring all responsibility of keeping the account secure to the user. It doesn't prevent droves of hacked people from asking for help, and the EULA says nothing about how Anet won't help you if you do something stupid or "don't come crying for help".
RedDog91
eh, things would be a lot easier if people took care of their own stuff
it's nice to have insurance (account loss support), but it comes down to the player and what they do.
sure I feel bad for someone when they say their account got "hacked", but that feeling dissapears when I hear more of the story. It's always the same: "I got an email..."
it's nice to have insurance (account loss support), but it comes down to the player and what they do.
sure I feel bad for someone when they say their account got "hacked", but that feeling dissapears when I hear more of the story. It's always the same: "I got an email..."
Kamatsu
Ok, question has been answered, and as this thread is now degenerating into a EULA/TOS debate as well as a "ppl suck and should be smarter and protect themselves" commentary..
Thread Closed.
Thread Closed.