Blacktide Den and Jokanur Digging Glitch?/Question?

My friend is at 18/20 for her NF protector and has beaten the game and is from factions. for some reason she has both jokanur and blacktide mapped but they are both only showing up as towns for her and she can't enter the mission. i just checked on my account and apon entering the town for my character and has the mission available. i tried taking her into the mission but it says she's not a high enough sunspear rank even though she has more points on the title than my character i was using. anyone have any idea on y she can't enter it

According to the Wiki if you have Sunspears in Kryta or Sunspears in Cantha active you can't do either mission.

Don't forget that there are quests at previous towns that need to be done to get those towns active as missions.

she's beaten nightfall so she has done those previous quests or she couldn't've beaten the game. she has none of those quests active

is she a native Elona/Nightfall character or from Cantha/Tyria?

shes from cantha

There's a post from someone on the Wiki's discussions page for Jakanur Diggings, sharing that they had this same experience, and what they had to do to fix it.

The post is midway down the page and is titled, "Digmaster Gatah wont let me start mission."

ty guys got it fixed