BEFORE you tell me to use Search-I already did. And BEFORE you tell me to read through all of the threads' content-I already did. I found some things relating to my problem, tried the solutions-but to no avail. My issue is, that when I start up Guild Wars I cannot continue past "Connecting to ArenaNet". I have reinstalled before and it worked-just yesterday, in fact. Now, however, the problem has resurfaced. I don't know how to repair a ".dat file" or even know what that could be.
If you know the solution and are kind enough to help a guy out, thanks. If you know the solution, are kind enough to help a guy out AND include step-by-step instructions, then kudos to you, you're Superman.
Thanks
-Loup
*SIGH* ANOTHER Connection Issue Thread
Le Loup
KZaske
Le Loup; I would love to help however I don't have enough information to be able to. Almost everyone here is gonna tell you to restart your computer and try again. But without some discription of your computer it is not possible to give truely useful instructions.
Lets start with how you connect to the web? Cable? Dial-up? DSL? What router are you using? What computer are you using? A lappy? Desktop? Windows98? I hope you see what I mean.
Welcome to Guru!
Lets start with how you connect to the web? Cable? Dial-up? DSL? What router are you using? What computer are you using? A lappy? Desktop? Windows98? I hope you see what I mean.
Welcome to Guru!
Le Loup
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Originally Posted by KZaske
Le Loup; I would love to help however I don't have enough information to be able to. Almost everyone here is gonna tell you to restart your computer and try again. But without some discription of your computer it is not possible to give truely useful instructions.
Lets start with how you connect to the web? Cable? Dial-up? DSL? What router are you using? What computer are you using? A lappy? Desktop? Windows98? I hope you see what I mean. Welcome to Guru! |
I have a Gateway Laptop running Windows 7, and I'm using DSL with a modem, of which I connect to wirelessly. I also have Microsoft Security Essentials (I post this because I think that I've enabled Guild Wars to run through it, but I'm unsure).
The first time this issue surfaced, I had connected to my University's wireless internet and played GW. Today I did the same thing (after reinstalling and playing without any problems yesterday), so I don't know if that could be an issue.
I REALLY don't wish to re-install GW. It's a pain.
Thanks for welcoming me!
LifeInfusion
The easiest way to repair the dat file is with -image
http://wiki.guildwars.com/wiki/Comma...guments#-image
also see
http://www.guildwarsguru.com/forum/i...t10169426.html
http://wiki.guildwars.com/wiki/Comma...guments#-image
also see
http://www.guildwarsguru.com/forum/i...t10169426.html
Chthon
I don't think this has anything to do with a corrupted .dat file. It sounds like a run-of-the-mill sucky ISP. ANywho, tracert and pathping are going to be your friends for figuring out the problem. Also, plug in the the modem with a network cable when you're at home -- the difference in connection speed is meaningful.
End
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Originally Posted by Le Loup
I had connected to my University's wireless internet and played GW.
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Some university's will block connection to Guild Wars. Don't ask me why, it may have to do with it appearing to be P2P type of stuffs. They tend to activly search out these things and what might work one day, might not the day after they block that connection.
Just a thought in-case it's only happening on university connects. Although, it seems a bit early for back to school thought I might put in my penny.
Le Loup
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Originally Posted by LifeInfusion
The easiest way to repair the dat file is with -image
http://wiki.guildwars.com/wiki/Comma...guments#-image also see http://www.guildwarsguru.com/forum/i...t10169426.html |
@Chthon: I don't know what tracert or pathping is.
@End: I played perfectly fine through the University's connection-it allowed it. But when I left and connected to my home's wireless, it ceased. It tries to "Connect to ArenaNet" with a progress bar that reads "0%".
Fraktyl
Do you have a wired connection you can test at home?
Do you have another computer at home just to test with?
It's possible your wireless router isn't forwarding the proper ports, or MS Security Essentials is blocking it because it's a different network.
Do you have another computer at home just to test with?
It's possible your wireless router isn't forwarding the proper ports, or MS Security Essentials is blocking it because it's a different network.
Kumu Honua
Are you running peerguardian? Have you tried disabling Windows security essentials to see if that is blocking connection/not set up properly?
Le Loup
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Originally Posted by Fraktyl
Do you have a wired connection you can test at home?
Do you have another computer at home just to test with? It's possible your wireless router isn't forwarding the proper ports, or MS Security Essentials is blocking it because it's a different network. |
Anyone know how to (SPECIFICALLY) enable GW to run through it?
Le Loup
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Originally Posted by Kumu Honua
Are you running peerguardian? Have you tried disabling Windows security essentials to see if that is blocking connection/not set up properly?
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I really want to play Guild Wars, guys. :( I'm extremely sad to be unable to.
KZaske
There is a quick and easy way to see if the cause of the issue is MSE by turning it off using “msconfig.exe.” On Windows7 click start, type in msconfig then press enter. Click on the tab titled “Startup.” Uncheck the entry titled “Microsoft Security Essentials” then click the “OK” button. You will need to restart your computer just click restart. When your computer restarts the only thing turned off will be MSE. Try to run Guild Wars again. If it runs then your configuration of MSE is the cause, I have two computers here running it and no problems with Guild Wars at all.
When you are at home Loup, can you browse the internet with your lappy? If you can then we know that it is not a hardware issue. The cause of the issue is most likely a configuration issue with your router. What are you using for a Router?
I say the router because your computer can play Guild Wars wirelessly at school.
When you are at home Loup, can you browse the internet with your lappy? If you can then we know that it is not a hardware issue. The cause of the issue is most likely a configuration issue with your router. What are you using for a Router?
I say the router because your computer can play Guild Wars wirelessly at school.
Le Loup
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Originally Posted by KZaske
There is a quick and easy way to see if the cause of the issue is MSE by turning it off using “msconfig.exe.” On Windows7 click start, type in msconfig then press enter. Click on the tab titled “Startup.” Uncheck the entry titled “Microsoft Security Essentials” then click the “OK” button. You will need to restart your computer just click restart. When your computer restarts the only thing turned off will be MSE. Try to run Guild Wars again. If it runs then your configuration of MSE is the cause, I have two computers here running it and no problems with Guild Wars at all.
When you are at home Loup, can you browse the internet with your lappy? If you can then we know that it is not a hardware issue. The cause of the issue is most likely a configuration issue with your router. What are you using for a Router? I say the router because your computer can play Guild Wars wirelessly at school. |
Le Loup
Quote:
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Originally Posted by KZaske
There is a quick and easy way to see if the cause of the issue is MSE by turning it off using “msconfig.exe.” On Windows7 click start, type in msconfig then press enter. Click on the tab titled “Startup.” Uncheck the entry titled “Microsoft Security Essentials” then click the “OK” button. You will need to restart your computer just click restart. When your computer restarts the only thing turned off will be MSE. Try to run Guild Wars again. If it runs then your configuration of MSE is the cause, I have two computers here running it and no problems with Guild Wars at all.
When you are at home Loup, can you browse the internet with your lappy? If you can then we know that it is not a hardware issue. The cause of the issue is most likely a configuration issue with your router. What are you using for a Router? I say the router because your computer can play Guild Wars wirelessly at school. |
KZaske
For a test run, turning off "Windows Firewall" poses little risk, as long at GW is the only thing access the web. Give it a shot. As for how to turn on MSE just put a check mark in the box and click ok to turn it back on. You will need to restart it again.
Do you have any other anti-virus software or firewalls running?
Do you have any other anti-virus software or firewalls running?
Le Loup
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Originally Posted by KZaske
For a test run, turning off "Windows Firewall" poses little risk, as long at GW is the only thing access the web. Give it a shot. As for how to turn on MSE just put a check mark in the box and click ok to turn it back on. You will need to restart it again.
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Le Loup
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Originally Posted by KZaske
Do you have any other anti-virus software or firewalls running?
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KZaske
There is a way to configure Windows Firewall to work with the game. Did you change your security settings on your home network to something other than default?
Le Loup
Disabling Windows Firewall does nothing. DISABLING EVERYTHING AT ONCE DOES NOTHING. What the he11 is going on with my lappy? Just last week I was playing GW without a hitch. 2 days ago it started to act up.
Le Loup
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Originally Posted by KZaske
There is a way to configure Windows Firewall to work with the game. Did you change your security settings on your home network to something other than default?
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KZaske
Quote:
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Originally Posted by Le Loup
Disabling Windows Firewall does nothing. DISABLING EVERYTHING AT ONCE DOES NOTHING. What the he11 is going on with my lappy? Just last week I was playing GW without a hitch. 2 days ago it started to act up.
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Le Loup
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Originally Posted by KZaske
Would you be so kind as to specify what exactly "started to act up" is? What did it start doing, if possible in the order it occured please.
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KZaske
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Originally Posted by Le Loup
It stopped playing Guild Wars, is what I mean by it. I can do everything that I normally do without any problems-except play Guild Wars. I didn't consciously download any viruses or malware that would harm my computer at ANY point in time. And if I did, shouldn't it be affecting my other MMORPGs and programs? Not just GW.
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Lets put Windows back to normal startup. Launch msconfig.exe again, on the "General" tab place a dot next to "Normal starup" then click OK and restart the computer.
It is looking like there may be a network configuration issue for your home network, like something was changed, it could be security settings or a virus. MSE is OK at malware detection but is is no where near the best.
Once you get back online I would like you to try the Windows7 Network connection trouble-shooter. http://windows.microsoft.com/en-US/w...ems-in-windows
Le Loup
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Originally Posted by KZaske
There is some malware that can attack specific applications, game are big business in China.
Lets put Windows back to normal startup. Launch msconfig.exe again, on the "General" tab place a dot next to "Normal starup" then click OK and restart the computer. It is looking like there may be a network configuration issue for your home network, like something was changed, it could be security settings or a virus. MSE is OK at malware detection but is is no where near the best. Once you get back online I would like you to try the Windows7 Network connection trouble-shooter. http://windows.microsoft.com/en-US/w...ems-in-windows |
Thanks for all of the help though, everyone. I appreciate it.
KZaske
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Originally Posted by Le Loup
It appears everything is fine, drivers are up-to-date, modem is connecting to the internet (everything is connected). I guess I'll just try again tomorrow.
Thanks for all of the help though, everyone. I appreciate it. |
Lord Mip
It can be your virusscanner blocking Internet Access for GW. I had that with my McAfee once.
KZaske
He might also be connecting to someone elses wireless router. Which is part of what the trouble-shooter has as a trouble-shooting step.
axe
Hey, just wanted to reply to this, as I had the EXACT same problem, new fresh install of XP Pro SP3 which has Microsoft Security Essentials on it. Everything can connect but GW LOGIN! GW can connect, just cant log in.
So I did a -image and everything is fine, added GW to the exceptions in the Windows Firewall, but when I enter acct. and pass, it hangs on "Connecting"
I finally got it to connect by adding port 80 into the exceptions on the Windows Firewall, that was the only thing needed to get it to connect and login.
Hope you read this and/or got connected already
So I did a -image and everything is fine, added GW to the exceptions in the Windows Firewall, but when I enter acct. and pass, it hangs on "Connecting"
I finally got it to connect by adding port 80 into the exceptions on the Windows Firewall, that was the only thing needed to get it to connect and login.
Hope you read this and/or got connected already
Void Indigo
Sounds like you're experiencing the same thing others have been reporting this week, and that I'm running into currently. Please open formal support tickets with NCSoft to help them diagnose the issue. My situation's actually gotten worse. I can't even get to my characters now, it just hangs on "connecting" after I enter my password.
Sorry, I should have mentioned - this is not an issue with your machine. It's a network connectivity issue out in "the wild". I've been dealing with NCSoft telephone support for the last three days and they've added a peer in their Network Operations Center, but I'm gathering from the spreading stories of connectivity woes that something went wrong. They can't fix it if they don't know you're having problems, guys. Report those problems!
Sorry, I should have mentioned - this is not an issue with your machine. It's a network connectivity issue out in "the wild". I've been dealing with NCSoft telephone support for the last three days and they've added a peer in their Network Operations Center, but I'm gathering from the spreading stories of connectivity woes that something went wrong. They can't fix it if they don't know you're having problems, guys. Report those problems!
axe
Quote:
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Originally Posted by Void Indigo
Sounds like you're experiencing the same thing others have been reporting this week, and that I'm running into currently. Please open formal support tickets with NCSoft to help them diagnose the issue. My situation's actually gotten worse. I can't even get to my characters now, it just hangs on "connecting" after I enter my password.
Sorry, I should have mentioned - this is not an issue with your machine. It's a network connectivity issue out in "the wild". I've been dealing with NCSoft telephone support for the last three days and they've added a peer in their Network Operations Center, but I'm gathering from the spreading stories of connectivity woes that something went wrong. They can't fix it if they don't know you're having problems, guys. Report those problems! |
I added an exception in the windows firewall to "add port" port 80 TCP (there were two choices, TCP and UP I think, it was the first choice)
after that I went in no problem.
My previous computer had Windows 2000 on it with no firewall, so I never had that issue before, same ISP, etc.. so I knew it was something specific to the machine. What you are describing is totally related to port 80
Also the "unfortunate" thing was that running -diag or the "test system" button everything passed (before I added the port 80 exclusion) so I received no help from the software.
I may in fact send a support ticket, because I dont like poking holes in firewalls to get things to work, however seeing as my last comp never even had a firewall, I am still way ahead over my last setup.
Void Indigo
The odd thing about this "fix" you're mentioning is that port 80 is HTTP traffic, which is browser-based communications. It's not something I'd associate immediately with Guild Wars login errors.
The good news is that things seem to be working fine now. Whatever was happening they've fixed, as far as I can tell.
The good news is that things seem to be working fine now. Whatever was happening they've fixed, as far as I can tell.
Chthon
Quote:
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Originally Posted by Void Indigo
The odd thing about this "fix" you're mentioning is that port 80 is HTTP traffic, which is browser-based communications. It's not something I'd associate immediately with Guild Wars login errors.
The good news is that things seem to be working fine now. Whatever was happening they've fixed, as far as I can tell. |
axe
Quote:
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Originally Posted by Void Indigo
The odd thing about this "fix" you're mentioning is that port 80 is HTTP traffic, which is browser-based communications. It's not something I'd associate immediately with Guild Wars login errors.
The good news is that things seem to be working fine now. Whatever was happening they've fixed, as far as I can tell. |
LOL! Whatever they fixed for you, busted it for me, I cant connect anymore and I was coming back here to eat my words and admit you were right. Nothing changed on my machine except that my M$ security Essentials DL'd new signatures and now I am stuck on connecting.
Any Exp. with M$ Security Essentials being the culprit? its the only thing different between this comp and my old one, I can turn the firewall completely off and it has no effect on GW connecting
3lite
I've recently returned to gw from a 2 and a half year break about a week ago. I've had this issue twice already. I get stuck on the loading screen right after selecting a character and eventually throws an error 007 code. My connectivity is fine as I can connect to my web browser (chrome/firefox), I can connect to my steam games, as well as wow, and starcraft 2. I have added gw into my firewall settings to allow it to pass through although I didn't have to do this for the first few days until this issue popped up. The first time it seemed to resolve on its own? I've tried restarting the router multiple times as well as my computer. I've tried adding that port 80 that someone suggested, and no prevail. It's definitely not a hardware issue. I use a free version of Microsoft Forefront Client Security that was offered through my university (and no I'm not on the university's network as I live off campus - I think its thru At&t as we have u-verse, I just know its the best package they offer, because between 5 roommates we each pay like 30 bucks a month) - we're always downloading movies, music and games while still playing online games without the slightest hiccups in gameplay so idk wth is going on with gw.......just my lil story :P