Please Help (error 045) Not A Ban

Aiomon

Pre-Searing Cadet

Join Date: Jan 2011

We Pew Pew Like James Bond

E/

I have not played for about a month and when I tried to log last night, it said "Your Guild Wars account has been blocked for a support issue, please contact Support for Information"

It doesn't sound like a hacking ban, and I dont bot etc so why am I blocked?!?

Thanks

Aiomon

Ghengis Kwell

Ghengis Kwell

Baby Maker

Join Date: Jun 2007

UK

Sent Fromhell

D/W

There is no way of us knowing , you need to contact Support as requested . for a possible explanation try looking here

Aiomon

Pre-Searing Cadet

Join Date: Jan 2011

We Pew Pew Like James Bond

E/

But what did I do? There seems to be explanation, and it does not say I have been hacking.

lemming

lemming

The Hotshot

Join Date: May 2006

Honolulu

International District [id???]

Anet sometimes bans accounts they think have been hacked based on IP addresses and behavior.

Contact NCSoft support with your CD keys. Be forewarned that everything on your account is likely gone.

Marty Silverblade

Marty Silverblade

Administrator

Join Date: Jun 2006

Don't ask us. We can't help you. There is nothing to do except contact support as Ghengis says and wait for a response.

Star_Jewel

Star_Jewel

Jungle Guide

Join Date: Mar 2010

Denizen of Tyria since Feb. 2009

All your stuff could be gone; or not. There is a chance you got caught in a false flag. In which case, it'll forever be a mystery to you. Stay on Support and hope for the best.

Sierraa

Sierraa

Supastar~ ???

Join Date: May 2006

USA [GMT -7]

Sierraas Asian Harem [love]

Me/

Contact support, theres nothing any of us can do to help you. Good luck~ :]