Password Reset

Kagome

Kagome

Lion's Arch Merchant

Join Date: Dec 2007

Missouri

R/A

05 Feb 2011 at 02:56 - 1
Hey guys! I finally reinstalled Guild Wars, but I didn't remember my password so I asked for a password reset. Its been half an hour and I have yet to get an email. I haven't played for over 2 years, so I don't know what happened. How long am I supposed to wait?

Lord Dagon

Lord Dagon

Desert Nomad

Join Date: Jul 2009

Inside the Oblivion Gate

The Imperial Guards of Istan[TIGE]

E/Me

05 Feb 2011 at 03:33 - 2
password resets i've heard take a really long time to come through. just be patient. i think the average time(not 100% sure i never bother with pass reset) is is 1~2 days.

Kagome

Kagome

Lion's Arch Merchant

Join Date: Dec 2007

Missouri

R/A

05 Feb 2011 at 03:40 - 3
Guh how annoying. I don't even remember CHANGING my password. I have the same password for everything. :X

North Dragon Slayer

Academy Page

Join Date: Sep 2008

USA

W/A

05 Feb 2011 at 04:48 - 4
right now, with all the hackings going on, I beleive its best to message support thats what I had to do and it only took a day and a half to get my account back, but if you do message support you will need a lot of information about you're account IE- game codes

Kagome

Kagome

Lion's Arch Merchant

Join Date: Dec 2007

Missouri

R/A

05 Feb 2011 at 10:17 - 5
Yeah I e-mailed them with a question and am waiting for their response.

Will they ask me for game codes? I have all of them I just need to give it to them in less than 2 days because I'm going back to college.

Ghengis Kwell

Ghengis Kwell

Baby Maker

Join Date: Jun 2007

UK

Sent Fromhell

D/W

05 Feb 2011 at 11:49 - 6
when I had a problem writing the codes wasn't enough I had to take photos of the cards .

Raven Wing

Jungle Guide

Join Date: Nov 2005

The Imperial Guards of Istan [TIGI]

N/

05 Feb 2011 at 12:53 - 7
You can always add the codes to your request. Also, don´t expect answer within 2 days when its a saturday.

sepraphim

Ascalonian Squire

Join Date: May 2009

P/R

05 Feb 2011 at 14:25 - 8
i would like to say i rcenetly got hacked as well. i must say it took the support team only a few hours (emailing btween me and them) to reset my password. although now im still waiting for an answer about my lost money and torm shield. RED ENGINE GORED ENGINE GORED ENGINE GORED ENGINE GOing hackers.

Quaker

Quaker

Hell's Protector

Join Date: Aug 2005

Canada

Brothers Disgruntled

05 Feb 2011 at 15:03 - 9
Quote:
Originally Posted by Kagome View Post
Hey guys! I finally reinstalled Guild Wars, but I didn't remember my password so I asked for a password reset. Its been half an hour and I have yet to get an email. I haven't played for over 2 years, so I don't know what happened. How long am I supposed to wait?
The password reset e-mail should go to the e-mail address that's the same as your account name (or the e-mail address tied to your account). Is that still an active e-mail address?

Kagome

Kagome

Lion's Arch Merchant

Join Date: Dec 2007

Missouri

R/A

05 Feb 2011 at 20:11 - 10
Apparently your NCsoft and Guild Wars accounts expire. :/

I haven't played for over 2 years, so they deactivated my account. I didn't need to change my password, but reactivate it. Sigh.