Just got the game and I already have a problem..

Hey so the story begins from 2009 or so, I downloaded the trial for Guild wars. Now, well just now, i decided to buy the game because I am bored so I bought it through Direct 2 Drive. The game account is from the trial too, so now it asks me to put in my game character name, I have NOOOOO idea what it is. What am I supposed to do? Kinda pisses me off to waste 30 dollars on a game and I can't even play it because of some stupid safety question.

It's to prevent account stealing via brute-forcing passwords.

http://www.guildwars.com/support

Contact them and they'll get it sorted.

I did contact them... how long would it take them to reply me? I mean the weekend is just that long.... I will feel kinda stupid waiting the entire weekend for an answer...

Do you have any screenshots in your screenshots folder?

your charname will be on every shot

u have no idea how many times i reinstalled windows since like 2 years ago hahaha...

It's the weekend. You might need to wait till the workweek starts.

Contact Support be polite and explain your your situation. Be ready to provide the keys you used and any information they request. You will most likely have to wait till Monday for them to respond but be patient. :]