(code=227)

payne

payne

Desert Nomad

Join Date: Apr 2007

england (currently located on the south coast)

R/

"we don't recognise your account login information."

As I logged in yesterday with the exact same details I'm wondering why this is flashing up today

Any advice on what to do? or just wait 48h odd for the support team to respond

Matirion Maeronta

Frost Gate Guardian

Join Date: Jan 2011

Noord-Scharwoude, NL

E/

Do check the information (account, password and character name) again. If it really is correct, the best course of action is to report it to support and wait a day. There has been a server maintenance just now and it has some unexpected side effects, including similar events, that are still being reported. If possible, you might want to try logging in on a different (safe) computer or reinstalling GW, this helped some people. It may be unrelated too.

Imevil

Academy Page

Join Date: May 2010

Ancient Valahia

W/

Send a ticket to NCSoft..but probably is because of the maintenance

payne

payne

Desert Nomad

Join Date: Apr 2007

england (currently located on the south coast)

R/

ok thanks for the replies.

I have the box ticked to save account details and char name so it's only the password that needs inputting, and as it's the same password I use for a couple of things I won't happen to forget it / spell it wrong......

will wait and see I s'pose

Aeronwen

Aeronwen

not so much fell as.....

Join Date: Jan 2009

UK

bone

R/

Quote:
Originally Posted by payne View Post
and as it's the same password I use for a couple of things I won't happen to forget it / spell it wrong......
you might want to change that, google acerrose password vault and all your worries will be over ^^

payne

payne

Desert Nomad

Join Date: Apr 2007

england (currently located on the south coast)

R/

no need

only an e-mail spam account, but as I check it regularly I won't exactly forget my password any time soon.



still no log in though lol