Fed up with account "security"

shinta_himura

shinta_himura

Lion's Arch Merchant

Join Date: Feb 2006

D/

Ok, you know what, I've had it!

If Arena Net cared about account security don't you think we'd have something a bit better than "8-13 Alpha Numeric Only" passwords? I mean what is the issue with these people?

I would love to have a secure password but your primitive password system DOESN'T ALLOW IT.

Plenty of other places allow MUCH MORE than 13 freaking characters, AND they allow symbols. WHAT is your problem?? All of that money you're raking in from your cash shop and you still can't afford to host passwords longer than 13 characters?

I'm tired of seeing these weekly security warnings, logging in to see if they've done anything legitimate to help the problem, and seeing NOTHING.

13 Characters, alpha-numeric only, give me a damn break.

Fay Vert

Desert Nomad

Join Date: Apr 2006

R/

13 character alpha numeric is not a problem compared to the real weaknesses in the system. Unfortunatley, the biggest weakness doesn't lie with ANet. What use is stonger passwords when many people choose 1234?

Having said that, ANet should do a lot more for account protection. Thye can start by allowing you to specify non-deletable (time locked) characters and items.

makosi

makosi

Grotto Attendant

Join Date: Mar 2006

"Pre-nerf" is incorrect. It's pre-buff.

Requirement Begins With R [notQ]

Me/

A method of 'locking' your GW account to your own particular computer would be great. Also, a temporary account lock for frequent wrong password attempts would prevent brute forcing.

Aycee

Aycee

Lion's Arch Merchant

Join Date: Aug 2010

The other side

Oh gosh rager in the building. There is literally probably over a million different pass combinations you can make using 13 alpha numeric. Passwords aren't the problem.

subman247

subman247

Academy Page

Join Date: Dec 2007

Smalltownville USA

OWEN

D/A

Really?! Your crying because of password length? Dont use the same password for multiple things and be smart with what you do online. If your not stupid or terribly unlucky you have a much better chance of not being a target. Iv played 6 years and never had a single scare. In this day and age of major hacking if the right person really wanted you acRED ENGINE GORED ENGINE GORED ENGINE GORED ENGINE GO they would get it. If the FBI, CIA and Sony can be hacked there is nothing A-net can do to provide 100% security. Cross your fingers and hope for the best

lol I have no idea why that was RED ENGINED.

Del

Del

Desert Nomad

Join Date: Sep 2009

In a van, down by the river.

RED ENGINE GORED ENGINE GORED ENGINE GORED ENGINE GO if I know, ask Lynette.

R/

OP, you can make a strong password with alphanumeric and limited chars, the weekness generally comes from people using actual words in their passwords, which makes them easier for bruteforce programs. Randomizing lowercase and capital letters, aw well as mixing it all up with numbers alone is very strong. the problem is security breaches here and in ncsoft's sites. Many people use the same password for everything, so stealing info for this site generally helps hackers steal accounts more effectively than bruteforcing.

Quote:
Originally Posted by subman247 View Post
lol I have no idea why that was RED ENGINED.
You probably accidentally typed "acc unt"

LifeInfusion

LifeInfusion

Grotto Attendant

Join Date: May 2005

in the midline

E/Mo

biggest problem always has been NCSoft Master accounts, fake account emails claiming to be from NCsoft, and people using crappy passwords (or ones they use EVERYWHERE).

It's not a bank you know, you don't need more than 13 alphanumeric with capitals and lowercase.

Not like you need something more than
SvCN2iTYeIN5Y
shOSN8HO85mpV
T36d84Rso51N6
ddL5djPoS7aC1
To6bHdQdGQ9eK
pj7kG1PIY24p9

I'd like ! or $ to be usable too, but that's wishful thinking.

Ironically a strong password is supposed to be 15+ characters and has symbols, such as ` ! " ? $ ? % ^ & * ( ) _ - + = { [ } ] : ; @ ' ~ # | \ < , > . ? /

End

End

Forge Runner

Join Date: Jan 2008

Rubbing Potassium on water fountains.

LF guild that teaches MTSC (did it long ago before gw2 came out and I quit...but I barely remember)

N/A

Quote:
Originally Posted by Aycee View Post
There is literally probably over a million different pass combinations you can make using 13 alpha numeric.
62^13 or 200,028,539,268,669,788,905,472


now take into account that after a few password attempts it starts taking longer and longer (assumed purposely) to check the password this last attempt took like 10 seconds...

Sooo because of this lets take 5 seconds and be nice... say that after the first few they can only make one attempt every 5 seconds that means it will take
277817415650930262368.7 hours or 11575725652122094265.4 days orrrr 31714316855129025.4 years

(just a thought I'd have better luck with a 4 number pin number that most debit/credit cards are bound to with only 10,000 possibilities)



feel free to correct me if my math was wrong I have a horribad headache atm.

Anet actually does a great job preventing this type of attack and I like the way the time keeps adding up each time you try to log in (btw this last fake attempt=30 seconds...all while my other account on the same pc is doing fine .


Sooo yes while their allowed passwords may be limited. They have implemented shit to keep it from getting hit with a brute force attack.
There is ofc course the possibility of using a botnet for it...but that still won't be very efficient i dont believe.


The main issue is the ncmaster accounts.

deluxe

deluxe

Desert Nomad

Join Date: Feb 2006

Monkeyball Z

S.K.A.T. [Ban]

Mo/

I think all these account hacks have very little to do with brute force password cracking, but some kind of bug in the ncsoft website.
My account got hacked, my password got changed...
How in gods name is it possible to change a password without me getting a confirmation email about it?

Chrisworld

Chrisworld

Krytan Explorer

Join Date: Aug 2010

Gameamp Guides [AMP]

W/

I've rules out keyloggers too.

Lishy

Lishy

Forge Runner

Join Date: Jan 2008

How can you even get hacked if you change your account to use a fresh email? Definitely a flaw with NCSoft, perhaps?

If not, then it must be keyloggers. But for those with protected systems, linux, and who don't use suspicious programs...????

Xenex Xclame

Xenex Xclame

Desert Nomad

Join Date: Mar 2006

DPX

R/

So what's with all this whining, did OP use a simple password like "password" and got hacked?

Account security on the login side is good enough.Not only do you need the 13 digit password, which like end has posted is going to take along time to guess.

You also need the login name, so as long as your not stupid enough to use the same email for msn/forums will add another amazingly long time to guess.

You also need the character name, which in reality isn't hard to find, but you still have to find a login and password to fit with the character name.

So let's say I wanted to ai and attack one person, I might be able to find out his email since he uses it for MSN too and his character name because I played with him, or seen screens of his character,I would still need to break his password.

Yes having symbols added to possible character allowed in password would increase password security, but its not like the way it is now is a simple 1-2-3 step thing.



And all this is forgetting that the way most people get "hacked" is by giving the "hacker" info unknowingly or knowingly, thinking that person is trustworthy.No amount of character and symbols will help against people just being dumb.

Porkchop Sandwhiches

Porkchop Sandwhiches

Lion's Arch Merchant

Join Date: Jun 2005

Fishing Village in Wizard's Folly

R/

I just want a different method than using my email address as my login, is that so hard to ask?

Xenex Xclame

Xenex Xclame

Desert Nomad

Join Date: Mar 2006

DPX

R/

Quote:
Originally Posted by Porkchop Sandwhiches View Post
I just want a different method than using my email address as my login, is that so hard to ask?

Ugh so do I.It seemed convenient when GW came out since I wouldn't have to remember another login, I dunno why, but even so I didn't use a email address that I used for something else.

Reverend Dr

Reverend Dr

Forge Runner

Join Date: Dec 2005

Super Fans Of Gaile [ban]

W/

Quote:
Originally Posted by shinta_himura View Post
"Alpha Numeric Only" passwords?
This is a terrible horrible thing. I laugh at every website that refuses to allow symbols in passwords.

Alpha Numeric for names is understandable but not allowing it for passwords only reduces security. There is a reason that strong password generators default to giving passwords with symbols included.

Now none of this is really seems like it is going to really affect the largest GW security issues (this is speculation), but there is still no reason for alpha numeric only passwords ever.

Reformed

Reformed

Jungle Guide

Join Date: Aug 2009

Quote:
Originally Posted by Lishy View Post
How can you even get hacked if you change your account to use a fresh email? Definitely a flaw with NCSoft, perhaps?

If not, then it must be keyloggers. But for those with protected systems, linux, and who don't use suspicious programs...????
If I was selling gold through a website the very first thing I'd check to potentially compromise an account would be to throw in the same credentials they used during registration. In other words...a valid email address, a password (both of which may or may not have been reused) and a character name which they would need for delivery.

While I don't rule out NCSoft liability the simplest explanation is that the victim gave out the info to 'friends' and forgot or unwittingly revealed it to others by being careless.

Skyy High

Skyy High

Furnace Stoker

Join Date: May 2006

R/

Quote:
Originally Posted by shinta_himura View Post
Ok, you know what, I've had it!

If Arena Net cared about account security don't you think we'd have something a bit better than "8-13 Alpha Numeric Only" passwords? I mean what is the issue with these people?
lolwut?

My password isn't alpha numeric.

Quality thread.

Chthon

Grotto Attendant

Join Date: Apr 2007

Quote:
Originally Posted by Skyy High View Post
lolwut?

My password isn't alpha numeric.

Quality thread.
Once bonded to a damned NCMA account, your GW password can only be changed through the NCMA account. While GW supports symbols in passwords, the NCMA feature to set the GW password only allows alpha-numeric. Just one more example of needlessly shitty "security" forced on GW by NCSoft.

Ximvotn

Banned

Join Date: Jun 2011

I like a password I can actually remember, 1 numeral is fine, if you're that nervous about your account then use a virtual keyboard.

Verene

Verene

Furnace Stoker

Join Date: Jan 2009

[SOTA]

D/

Quote:
Originally Posted by Chthon View Post
Once bonded to a damned NCMA account, your GW password can only be changed through the NCMA account. While GW supports symbols in passwords, the NCMA feature to set the GW password only allows alpha-numeric. Just one more example of needlessly shitty "security" forced on GW by NCSoft.
Really?

Cos my account is linked to a NCMA, and I've changed my password in the game itself before...

(and yes, it was after they were linked)

Skyy High

Skyy High

Furnace Stoker

Join Date: May 2006

R/

Quote:
Originally Posted by Chthon View Post
Once bonded to a damned NCMA account, your GW password can only be changed through the NCMA account. While GW supports symbols in passwords, the NCMA feature to set the GW password only allows alpha-numeric. Just one more example of needlessly shitty "security" forced on GW by NCSoft.
Ah. Well I know my account is linked to an NCsoft account, but I don't remember ever changing it through that. In any case....that makes this a b**** about NCSoft security, not ANet's, right?

Del

Del

Desert Nomad

Join Date: Sep 2009

In a van, down by the river.

RED ENGINE GORED ENGINE GORED ENGINE GORED ENGINE GO if I know, ask Lynette.

R/

Quote:
Originally Posted by Chthon View Post
Once bonded to a damned NCMA account, your GW password can only be changed through the NCMA account.
Kind sir, this statement is false.

Ximvotn

Banned

Join Date: Jun 2011

Quote:
Originally Posted by Verene View Post
Really?

Cos my account is linked to a NCMA, and I've changed my password in the game itself before...

(and yes, it was after they were linked)
That user is right, once linked to NCMA you cannot change the password via Guild Wars anymore, you have to go to the NC Soft website. That's happen on every account I linked, I really wish the e-mail was still changeable via the NC Soft website. I stopped linking accounts because it's simply not worth it, there's nothing I need to buy I can't already get in game or somewhere else from the Guild Wars store.

Del

Del

Desert Nomad

Join Date: Sep 2009

In a van, down by the river.

RED ENGINE GORED ENGINE GORED ENGINE GORED ENGINE GO if I know, ask Lynette.

R/

Quote:
Originally Posted by Ximvotn View Post
That user is right, once linked to NCMA you cannot change the password via Guild Wars anymore, you have to go to the NC Soft website. That's happen on every account I linked, I really wish the e-mail was still changeable via the NC Soft website. I stopped linking accounts because it's simply not worth it, there's nothing I need to buy I can't already get in game or somewhere else from the Guild Wars store.
Actually, I just changed mine via gw to check, and it worked. So either you two are spreading misinformation, or the effects of licking accounts isn't consistent.

Chthon

Grotto Attendant

Join Date: Apr 2007

Quote:
Originally Posted by Del View Post
Actually, I just changed mine via gw to check, and it worked. So either you two are spreading misinformation, or the effects of licking accounts isn't consistent.
Very interesting. Perhaps a-net changed things on their end. Or perhaps it's inconsistent. I know for certain that it was, by design, not previously possible for anyone.

Reverend Dr

Reverend Dr

Forge Runner

Join Date: Dec 2005

Super Fans Of Gaile [ban]

W/

Quote:
Originally Posted by Ximvotn View Post
1 numeral is fine
No. Learn something about account and internet security.

inscribed

inscribed

Lion's Arch Merchant

Join Date: Jan 2006

Quote:
Originally Posted by LifeInfusion View Post
Not like you need something more than
SvCN2iTYeIN5Y
shOSN8HO85mpV
T36d84Rso51N6
ddL5djPoS7aC1
To6bHdQdGQ9eK
pj7kG1PIY24p9
how did you guess my password?!?!

Swingline

Swingline

Forge Runner

Join Date: Sep 2010

Somewhere far away from you

The Mirror of Reason[SNOW]

W/

Bruteforcing - Unlikely unless your using a password like puppy1234

Keylogger - Plausible, you can get one just from pictures and websites. A good anti-virus and firewall will protect you.

Ignorance - The most likely. This is giving your account info out to anyone(including family members). Also buying from gold sellers and buying used accounts.

Security Issues - Plausible. In the past when someone logged into a NCMA they somehow got logged on to someone else's and from there a glitch was found to steal account info. There are also many other rumors about cracks in NCsofts security. We can only hope they are not as stupid as Sony(derp).

Bristlebane

Bristlebane

Desert Nomad

Join Date: Jan 2008

Mo/

While I do think 13 characters is enough, I do agree that they should allow symbols in the passwords. But there's really no need to create a whole rant topic about it.

Kanyatta

Forge Runner

Join Date: Jun 2006

Guildless, pm me

R/Mo

Quote:
Originally Posted by Aycee View Post
Oh gosh rager in the building. There is literally probably over a million different pass combinations you can make using 13 alpha numeric. Passwords aren't the problem.
This is the truth.

The reason accounts get hacked is because they use the same password on GW as they do on Guru, QQ or whatever other GW forum. Or that they have a password like "password1" or some equivalent. Or they give it out in local chat when some troll goes "Check it out, GW censors your password when you type it, mine's *******!!!" I've seen it happen more times than you'd think.

All in all, no one ever got their account hacked because they only had alphabet and numeric characters and didn't have a symbol. People get their account hacked out of stupidity more often than not. Hate to break it to you. Letting people put a # or & in their password won't change the number of accounts that get hacked on a daily basis.

Xenex Xclame

Xenex Xclame

Desert Nomad

Join Date: Mar 2006

DPX

R/

Quote:
Originally Posted by Kanyatta View Post
"Check it out, GW censors your password when you type it, mine's *******!!!"

LOL ,We'll To be honest Guildwars only warns that Anet would never ask for your password, it doesn't warn you about not typing it in chat so you can't blame people for getting hacked.

Hells Fury

Hells Fury

Krytan Explorer

Join Date: Aug 2009

W/D

Quote:
Originally Posted by Swingline View Post
Bruteforcing - Unlikely unless your using a password like puppy1234

(derp).
This is why i like login delay or lock after X times attemps , like on guru.
Is that hard to implement to game?

VikingHaag

Frost Gate Guardian

Join Date: Apr 2011

Rio de Janeiro

[Lost]

Mo/

just make your pass max lenght and change it a lot

i change mine every 2 weeks, 5 years old account, never hacked, at least i never found anything missing

BladeDVD

Wilds Pathfinder

Join Date: Jul 2006

Hawaii

Clan Of Elders

N/

Quote:
Originally Posted by Hells Fury View Post
This is why i like login delay or lock after X times attemps , like on guru.
Is that hard to implement to game?
Log-in delay is implemented in Guild Wars. If you keep putting in the wrong password it will keep taking longer and longer to be able to try again.

DreamingGirl

Ascalonian Squire

Join Date: Oct 2007

This whole thread is based on false premises anyway. To everyone who claims you can only change your password through your NCsoft master account after it is linked: Wrong

Simply LOG IN to your account the normal way, THEN, on the character screen, choose 'edit account', and you can change your password right there. AND you are allowed to use symbols!

Xenex Xclame

Xenex Xclame

Desert Nomad

Join Date: Mar 2006

DPX

R/

Quote:
Originally Posted by DreamingGirl View Post
This whole thread is based on false premises anyway. To everyone who claims you can only change your password through your NCsoft master account after it is linked: Wrong

Simply LOG IN to your account the normal way, THEN, on the character screen, choose 'edit account', and you can change your password right there. AND you are allowed to use symbols!

As has been pointed out this used to NOT be possible, which is one the reasons people didn't like/want to link their account.

But as has also been pointed out this is no longer the case, no need to post just to tell people they are wrong,you used to NOT be able to simple as that.

akelarumi

akelarumi

Wilds Pathfinder

Join Date: Nov 2009

E/

The main issue is between your keyboard and your chair (you!). Yes anet could do a better job at protecting accounts, but 99.9% off all hacked accounts have a source outside of anet's control namely at the user. Don't share your account with anyone, don't keep a record of your password on your computer (if you must, write it down and keep it in a secure place), don't use your gw password on other websites specially websites that are gw related like the guru, don't use a password that is too easy to guess.

Some idea's to keep your password safe:
What is your favourite song? for example, when it is Where the streets have no name, make a password Wtshnn87 (first letters from every word and 87 for the year it is published). you can also use a book title, or any line of text that is long enough. It will be easy for you to remember, but hard to guess.

cosyfiep

cosyfiep

are we there yet?

Join Date: Dec 2005

in a land far far away

guild? I am supposed to have a guild?

Rt/

..making random passwords is easy...simple hit the keyboard with a glove...then add a few *(&^% in between the letters, capitalize one and viola! random password...like this:

ru4;-w9bjq20...now add the *&^...for: r*u4;-&wbJq20 ....nice and random....
not hard at all...though I do like using the other characters and as the OP says, wishes that the master account would indeed allow them (I had fun when they changed over to the new system what, 4 years ago and my old password had symbols--and was 16 characters long--yepo had fun getting a new password for that one )

any time they improve the security, even by just allowing symbols, its a good thing and I believe the OP was just expressing his wishes that they would indeed add this to theirs.

deluxe

deluxe

Desert Nomad

Join Date: Feb 2006

Monkeyball Z

S.K.A.T. [Ban]

Mo/

It doesn't matter how hard your password is, I had a hard one and they still got in and changed it.
People will always say: Oh you must have shared your account, had an easy password or had a keylogger...
Things lie deeper than that i'm afraid.

gremlin

Furnace Stoker

Join Date: Oct 2006

GWAR

Me/Mo

There simply must be something that makes some people targets and others not.
I don't ever remember anyone saying they got hacked after x years and their only character and 500 gold got stolen.

Its usually their 20 suits of obsidian armour 10 stacks of ectos etc.
Beginning to think either people find their targets in chat or on forums etc.
A hacker really needs to find likely targets to attack.

So if you just bragged about your fabulous wealth online emailed someone you met in the game and told them your giving up playing for some time, expect the removal men to move into your account soon.

Because someone out there knows your email address character name and probably a few other things like what country you are in and how long you have been playing and how many of the games you own.
Always wondered why so many stand around trash talking for hours.