help me plz !!!!!

I have forgotten the password for an account, and password all the information a NC, but I want to enable it, I remember last year when the NC even if I have accounts ,I can reset the password through the mail, why is not it? I was told only once a year so in the end is when? Someone can help me answer this question?

best is to contact support through the guildwars site, we are not anet, and can't help you

Unfortunately there is nothing we can do to help you - you will have to contact GW/NCSoft support for assistance in resetting your password.

Support: www.guildwars.com/support/

Thread Closed.