Error code 004 ?? :/

Hi guys, just wanted to try GW as i was looking at GW2 and when i try to log in, i get the error code 004, anyone know how to fix this etc?

Thanks in Advance!

004 is a server error. I just checked and I can log in. If you still have this problem I recommend contacting support: http://www.guildwars.com/support/default.php

I just tested it; i get that error too when i type the account name wrong (at login screen)... i guess it means: this accountname does not exist (otherwise (when the password or charactername is wrong) you would get an error=227)

I've just tried it with another account(cousin wants to try it too), it seems to be exactly the same problem, i try with account name, but then it says it isn't a valid e-mail to log in, then i change to email etc get the same error code. :/

I've triple check passwords, checked my e-mail etc. I don't understand. :S Has it got anything to do with using a trial account? anything special i need to do?

Thanks.

I only tested it with full account... maybe trail account has expired (i dont know if that is even possible as i never used a trail account myself, but i do know you can upgrade a trail to full by adding a key. I assume you need to login for that too)

Right i found out i had to enter in their e-mail(@ncsoft) after my account name, was just digging around and checked it through my account management and just tried it, thanks for the help guys!

Ah good to hear you fixed it