Update - Wednesday February 22, 2012

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Krazy Kat
Krazy Kat
Lion's Arch Merchant
#1
Maintenance Update
  • Ran a build to assist with improvements to server security.
StormDragonZ
StormDragonZ
Desert Nomad
#2
I'm getting two very different opinions based on that statement.

1) Anytime we've been told a maintenance would occur to close servers down for some time was a fraud and that closing servers was never a necessity.

2) The new security thing people have tested did more than it should had and less what it was intended for.

Let the speculation train commence!
Da Kenster
Da Kenster
Krytan Explorer
#3
I'm assuming this has to do something with the observer mode issues suffered recently, hopefully they did get that all sorted.
Wika Sham
Wika Sham
Jungle Guide
#4
I haven't been able to run the game since the update, anyone else having this problem?
Da Kenster
Da Kenster
Krytan Explorer
#5
Quote:
Originally Posted by Wika Sham View Post
I haven't been able to run the game since the update, anyone else having this problem?
Just downloaded it to see if I would have any issues, but it is running fine for me.
R
RitualistTydus
Academy Page
#6
I too cannot load the game at all. Everytime it tries to download the 1 file and then says gw is unstable to run or something to that nature. then gives me a box to leave my email address in and ask what is going on T_T
Da Kenster
Da Kenster
Krytan Explorer
#7
If either of you is running Windows 7, try the option of running the program As an Administrator since Windows 7 won't let the program change itself to try and protect you. I know this was an issue others faced in the past and this resolved it. If nothing else, a restart should also work. Hope this helps.
E
Eevee11
Ascalonian Squire
#8
I have the same problem too. Tries to load the files then I get the "Serious Error/Send Report" message. :/


Edit:

Quote:
Originally Posted by Da Kenster View Post
If either of you is running Windows 7, try the option of running the program As an Administrator since Windows 7 won't let the program change itself to try and protect you. I know this was an issue others faced in the past and this resolved it. If nothing else, a restart should also work. Hope this helps.

thanks this fixed it for me. didnt think to try this. ^_^
R
RitualistTydus
Academy Page
#9
It worked to run as admin.... jw will I have to do this every time? It's not a prob; I'm just lazy to do so.








EDIT: Ehh tried it myself and don't have to run as admin everytime thanks alot!
Da Kenster
Da Kenster
Krytan Explorer
#10
Glad to hear it worked, enjoy the game!
Wika Sham
Wika Sham
Jungle Guide
#11
I'm running on crossover, keeps loading and then not loading the window...guess I'll try to create a new bottle...
S
Spiritz
Forge Runner
#12
Quote:
Originally Posted by StormDragonZ View Post
1) Anytime we've been told a maintenance would occur to close servers down for some time was a fraud and that closing servers was never a necessity.
Come on - we`ve only had a handfull of server maintenace as far as i recall and thats around 5 yrs.And tbh when it has happened ive only once had probs connecting and rest of time been fine - also remember anet always says there could be disruption instead of saying gw servers will be closed for several hrs.

Compare this to other games especially Wow ( from being told by ex wow players ) which did server updates regular and closed servers to do it.

The security part anet wanted to test i doubt was the cause of problems - not everyone tested it - so in thoery only those testing would have been affected.Anet was meant to be viewing data to monitor it and im sure as hell if it was going to cause problems it would show in first few hrs rather than a few days later.
Wyndy
Wyndy
Krytan Explorer
#13
rebooting fixed it for me
Hennu
Hennu
Pre-Searing Cadet
#14
Hey,

Having same problem, that the gw.exe doesnt let the game run. I have windows xp. Reinstalled gw, also moved the gw.dat file from laptop, on which it works even after the update, but the desktop comp keeps getting the error. Contacted support too. I've checked firewall as well that it allows it.

Error log keeps logging this error:

App: Gw.exe
Fatal error (2): Exception
When: 2/23/2012 17:57:29
File: u:\code\arena\core\platform\windows\exe\error\exee rror.cpp(419)

Any other solutions?

f
floodwig
Krytan Explorer
#15
Quote:
Originally Posted by Hennu View Post
Hey,

Having same problem, that the gw.exe doesnt let the game run. I have windows xp. Reinstalled gw, also moved the gw.dat file from laptop, on which it works even after the update, but the desktop comp keeps getting the error. Contacted support too. I've checked firewall as well that it allows it.

Error log keeps logging this error:

App: Gw.exe
Fatal error (2): Exception
When: 2/23/2012 17:57:29
File: u:\code\arena\core\platform\windows\exe\error\exee rror.cpp(419)

Any other solutions?


buy a computer with windows 7 :P

but seriously, that's really weird. i'm interested to see what support says for that. i've never gotten this issue before, and i've had plenty of gw issues. gl friend!
F
Freeze_XJ
Frost Gate Guardian
#16
Quote:
Originally Posted by floodwig View Post
buy a computer with windows 7 :P
Run Linux, LOL. No problems here

Nah, have you tried running it from a different IP? It seems that Anet throws the connection from what I've read (which isn't enough to say that is the problem!), so I'd try that.
Tullzinski
Tullzinski
Jungle Guide
#17
Quote:
Originally Posted by Hennu View Post
Hey,

Having same problem, that the gw.exe doesnt let the game run. I have windows xp. Reinstalled gw, also moved the gw.dat file from laptop, on which it works even after the update, but the desktop comp keeps getting the error. Contacted support too. I've checked firewall as well that it allows it.

Error log keeps logging this error:

App: Gw.exe
Fatal error (2): Exception
When: 2/23/2012 17:57:29
File: u:\code\arena\core\platform\windows\exe\error\exee rror.cpp(419)

Any other solutions?

Wow this is a tough one. Some of the searches I have done on this suggest it may be a product key finder issue.

Others suggest a runtime error.

or

infamous cpp.exe errors:

malicious threats
slow down your PC
Driver update failure
Application update failure
Browser crash
Blue Screen of Death errors
missing registry files
Obscure system errors

This one definately fall into the obscure system error

I would start with updating your drivers (video/sound/etc)
F
Freeze_XJ
Frost Gate Guardian
#18
.cpp is a C preprocessor file, so it's random code. Looking at the place of the file (do you have a U: disk?) it's erroring out on Arenanet side, which means they should check their stuff.
Tullzinski
Tullzinski
Jungle Guide
#19
Quote:
Originally Posted by Freeze_XJ View Post
.cpp is a C preprocessor file, so it's random code. Looking at the place of the file (do you have a U: disk?) it's erroring out on Arenanet side, which means they should check their stuff.
Freeze, could it be possible that ANET is looking for the product registration keys on Hennu's system and perhaps due to a registry error is not finding them?
F
Freeze_XJ
Frost Gate Guardian
#20
Then they have worse programmers than I thought, if they can't catch a very expectable error... This is the program on their side erroring out I'd say, which means that Hennu has not done anything wrong, but just can't ID himself.

ps, if you can't ID, it should just say password not recognized, nothing else. I mean, even with a totally new computer, where I just installed Guild Wars, I can connect to the main server, and it simply serves me the login screen. Why doesn't it do that here? We know the only thing changed is their file.

They have 'tightened security', but that should mean security after logging in. I have no idea how the program does its handshake with the server (I'm not going to reverse-engineer that, I expect them to make it work ) but it should be foolproof and failsafe. This bit of programming is neither.