Update - Wednesday February 22, 2012

Krazy Kat

Krazy Kat

Lion's Arch Merchant

Join Date: Oct 2007

The Rejected Sins/The Remaining Sins [SOF]

Maintenance Update
  • Ran a build to assist with improvements to server security.

StormDragonZ

StormDragonZ

Desert Nomad

Join Date: Jan 2008

New York

W/R

I'm getting two very different opinions based on that statement.

1) Anytime we've been told a maintenance would occur to close servers down for some time was a fraud and that closing servers was never a necessity.

2) The new security thing people have tested did more than it should had and less what it was intended for.

Let the speculation train commence!

Da Kenster

Da Kenster

Krytan Explorer

Join Date: Feb 2006

A shoebox

The Boat Crew

W/E

I'm assuming this has to do something with the observer mode issues suffered recently, hopefully they did get that all sorted.

Wika Sham

Wika Sham

Jungle Guide

Join Date: Apr 2006

PA

The Black Parades [?????????]

Mo/Me

I haven't been able to run the game since the update, anyone else having this problem?

Da Kenster

Da Kenster

Krytan Explorer

Join Date: Feb 2006

A shoebox

The Boat Crew

W/E

Quote:
Originally Posted by Wika Sham View Post
I haven't been able to run the game since the update, anyone else having this problem?
Just downloaded it to see if I would have any issues, but it is running fine for me.

RitualistTydus

Academy Page

Join Date: Oct 2010

In a box

Rt/Me

I too cannot load the game at all. Everytime it tries to download the 1 file and then says gw is unstable to run or something to that nature. then gives me a box to leave my email address in and ask what is going on T_T

Da Kenster

Da Kenster

Krytan Explorer

Join Date: Feb 2006

A shoebox

The Boat Crew

W/E

If either of you is running Windows 7, try the option of running the program As an Administrator since Windows 7 won't let the program change itself to try and protect you. I know this was an issue others faced in the past and this resolved it. If nothing else, a restart should also work. Hope this helps.

Eevee11

Ascalonian Squire

Join Date: Feb 2012

I have the same problem too. Tries to load the files then I get the "Serious Error/Send Report" message. :/


Edit:

Quote:
Originally Posted by Da Kenster View Post
If either of you is running Windows 7, try the option of running the program As an Administrator since Windows 7 won't let the program change itself to try and protect you. I know this was an issue others faced in the past and this resolved it. If nothing else, a restart should also work. Hope this helps.

thanks this fixed it for me. didnt think to try this. ^_^

RitualistTydus

Academy Page

Join Date: Oct 2010

In a box

Rt/Me

It worked to run as admin.... jw will I have to do this every time? It's not a prob; I'm just lazy to do so.








EDIT: Ehh tried it myself and don't have to run as admin everytime thanks alot!

Da Kenster

Da Kenster

Krytan Explorer

Join Date: Feb 2006

A shoebox

The Boat Crew

W/E

Glad to hear it worked, enjoy the game!

Wika Sham

Wika Sham

Jungle Guide

Join Date: Apr 2006

PA

The Black Parades [?????????]

Mo/Me

I'm running on crossover, keeps loading and then not loading the window...guess I'll try to create a new bottle...

Spiritz

Forge Runner

Join Date: Apr 2007

DMFC

Quote:
Originally Posted by StormDragonZ View Post
1) Anytime we've been told a maintenance would occur to close servers down for some time was a fraud and that closing servers was never a necessity.
Come on - we`ve only had a handfull of server maintenace as far as i recall and thats around 5 yrs.And tbh when it has happened ive only once had probs connecting and rest of time been fine - also remember anet always says there could be disruption instead of saying gw servers will be closed for several hrs.

Compare this to other games especially Wow ( from being told by ex wow players ) which did server updates regular and closed servers to do it.

The security part anet wanted to test i doubt was the cause of problems - not everyone tested it - so in thoery only those testing would have been affected.Anet was meant to be viewing data to monitor it and im sure as hell if it was going to cause problems it would show in first few hrs rather than a few days later.

Wyndy

Wyndy

Krytan Explorer

Join Date: Nov 2008

in the know

Chronic Chaos

N/Me

rebooting fixed it for me

Hennu

Hennu

Pre-Searing Cadet

Join Date: Jun 2005

Finland

Happy Enchanted Heroes [HEH]

E/A

Hey,

Having same problem, that the gw.exe doesnt let the game run. I have windows xp. Reinstalled gw, also moved the gw.dat file from laptop, on which it works even after the update, but the desktop comp keeps getting the error. Contacted support too. I've checked firewall as well that it allows it.

Error log keeps logging this error:

App: Gw.exe
Fatal error (2): Exception
When: 2/23/2012 17:57:29
File: u:\code\arena\core\platform\windows\exe\error\exee rror.cpp(419)

Any other solutions?

floodwig

Krytan Explorer

Join Date: Feb 2007

Illinois, USA

Legends of the New Republic [LnR]

Mo/

Quote:
Originally Posted by Hennu View Post
Hey,

Having same problem, that the gw.exe doesnt let the game run. I have windows xp. Reinstalled gw, also moved the gw.dat file from laptop, on which it works even after the update, but the desktop comp keeps getting the error. Contacted support too. I've checked firewall as well that it allows it.

Error log keeps logging this error:

App: Gw.exe
Fatal error (2): Exception
When: 2/23/2012 17:57:29
File: u:\code\arena\core\platform\windows\exe\error\exee rror.cpp(419)

Any other solutions?


buy a computer with windows 7 :P

but seriously, that's really weird. i'm interested to see what support says for that. i've never gotten this issue before, and i've had plenty of gw issues. gl friend!

Freeze_XJ

Frost Gate Guardian

Join Date: Jan 2006

Dutchable Country

Myth of the Phoenix [Myth]

Mo/N

Quote:
Originally Posted by floodwig View Post
buy a computer with windows 7 :P
Run Linux, LOL. No problems here

Nah, have you tried running it from a different IP? It seems that Anet throws the connection from what I've read (which isn't enough to say that is the problem!), so I'd try that.

Tullzinski

Tullzinski

Jungle Guide

Join Date: Mar 2006

Trying to stay out of Ryuk's Death Note

N/R

Quote:
Originally Posted by Hennu View Post
Hey,

Having same problem, that the gw.exe doesnt let the game run. I have windows xp. Reinstalled gw, also moved the gw.dat file from laptop, on which it works even after the update, but the desktop comp keeps getting the error. Contacted support too. I've checked firewall as well that it allows it.

Error log keeps logging this error:

App: Gw.exe
Fatal error (2): Exception
When: 2/23/2012 17:57:29
File: u:\code\arena\core\platform\windows\exe\error\exee rror.cpp(419)

Any other solutions?

Wow this is a tough one. Some of the searches I have done on this suggest it may be a product key finder issue.

Others suggest a runtime error.

or

infamous cpp.exe errors:

malicious threats
slow down your PC
Driver update failure
Application update failure
Browser crash
Blue Screen of Death errors
missing registry files
Obscure system errors

This one definately fall into the obscure system error

I would start with updating your drivers (video/sound/etc)

Freeze_XJ

Frost Gate Guardian

Join Date: Jan 2006

Dutchable Country

Myth of the Phoenix [Myth]

Mo/N

.cpp is a C preprocessor file, so it's random code. Looking at the place of the file (do you have a U: disk?) it's erroring out on Arenanet side, which means they should check their stuff.

Tullzinski

Tullzinski

Jungle Guide

Join Date: Mar 2006

Trying to stay out of Ryuk's Death Note

N/R

Quote:
Originally Posted by Freeze_XJ View Post
.cpp is a C preprocessor file, so it's random code. Looking at the place of the file (do you have a U: disk?) it's erroring out on Arenanet side, which means they should check their stuff.
Freeze, could it be possible that ANET is looking for the product registration keys on Hennu's system and perhaps due to a registry error is not finding them?

Freeze_XJ

Frost Gate Guardian

Join Date: Jan 2006

Dutchable Country

Myth of the Phoenix [Myth]

Mo/N

Then they have worse programmers than I thought, if they can't catch a very expectable error... This is the program on their side erroring out I'd say, which means that Hennu has not done anything wrong, but just can't ID himself.

ps, if you can't ID, it should just say password not recognized, nothing else. I mean, even with a totally new computer, where I just installed Guild Wars, I can connect to the main server, and it simply serves me the login screen. Why doesn't it do that here? We know the only thing changed is their file.

They have 'tightened security', but that should mean security after logging in. I have no idea how the program does its handshake with the server (I'm not going to reverse-engineer that, I expect them to make it work ) but it should be foolproof and failsafe. This bit of programming is neither.

Kunder

Desert Nomad

Join Date: Nov 2010

This is clearly an error on his computer running some of their code. The error is occurring in gw.exe, at line 419 of that specific file. Most likely its some minor thing they missed in QA, send them a bug report and let them handle it. Chill, these things happen with software. Be thankful its happening to your computer game instead of your banking account.

Registration keys aren't on your local computer, they are attached to your account on Anet's servers. Those are unlikely to be the problem. I also highly doubt that any amount of reinstalling gw or messing with gw.dat will fix this. The problem is gw.exe interacting with something on your system, most likely some kind of driver conflict.

Daesu

Daesu

Furnace Stoker

Join Date: Oct 2008

Quote:
Originally Posted by Freeze_XJ View Post
.cpp is a C preprocessor file, so it's random code. Looking at the place of the file (do you have a U: disk?) it's erroring out on Arenanet side, which means they should check their stuff.
Actually .cpp is a C++ source file.

ANet would have to debug that since only they have their source code.

Mnokey

Ascalonian Squire

Join Date: Nov 2005

Wtf Tehs

Mo/W

Posted by Silver Edge on Guild Wars Support forums about 30 mins ago:
Quote:
"I use Windows XP and this problem occurs for me also.

It seems the February 22, 2012 update has made “newauth” (https://forum.guildwars.com/forum/fo...-a-test/page/1) a default feature. This has caused a problem for some people (see above and http://wiki.guildwars.com/wiki/Feedb...0120222#Issues), where after the February 22, 2012 update, Guild Wars will not load the log-in screen.

After starting the GW client, the download window will appear with “Connecting to ArenaNet, 0%”, change to “Loading, 0 files remaining, 100%”, and then the client closes instead of the log-in screen appearing.

The only current solution to this is to force the client to not use newauth by using the “-oldauth” command line argument, which allows the client to load the log-in screen."
Quote:
Originally Posted by Hennu View Post
Hey,

Having same problem, that the gw.exe doesnt let the game run.
I have tested -oldauth on Hennu's faulty Guild Wars client and it seems to work. I've also closed my Support Ticket and told that there might be more casual players who won't even know of this fix...
Oh well, hope this helps anyone else!

Amy Awien

Amy Awien

Forge Runner

Join Date: Jul 2006

R/

Quote:
Originally Posted by Freeze_XJ View Post
.cpp is a C preprocessor file, so it's random code. Looking at the place of the file (do you have a U: disk?) it's erroring out on Arenanet side, which means they should check their stuff.
.cpp is an extension for C++ files. The whole line just shows where, in the source code that was used to build the program, the error originated, or was handled, depending on how they arranged it.
You don't normally sees those things as commonly messages pointing at sourcecode are only present in debug builds and not part of release builds.