code 004?

lindon20

Pre-Searing Cadet

Join Date: Mar 2012

I have been experiencing code 004 for 2 days and i had checked it out and it had something to do with the servers(?) I had checked the forum for some solutions doesn't seem to work. I had typed @ncsoft.com after my account name and it doesn't work either. Help?

cosyfiep

cosyfiep

are we there yet?

Join Date: Dec 2005

in a land far far away

guild? I am supposed to have a guild?

Rt/

your account name is an email address like john123 @ something.com .....it would be the email you entered when you signed up and yes you do need to include the @whatever.com
IF you used an ncsoft.com email to sign up then you should use that.
Try using an email address you have besides the ncsoft one,

also remember you will need to put in your characters FULL name in the security question (so if you character is joe smoe, you must type in joe smoe not just joe).