Cant log in, says I have wrong password

Coooturtle

Pre-Searing Cadet

Join Date: Oct 2011

A/R

Ever since I have linked my GW1 and my GW2 accounts, I have not been able to log into GW1, it says I have the wrong password. I have not changed it. I have already sent ANet an e-mail, and am waiting for their reply. Anybody else had the same problem.

Marty Silverblade

Marty Silverblade

Administrator

Join Date: Jun 2006

Perhaps: http://www.guildwarsguru.com/forum/g...t10507919.html

Coooturtle

Pre-Searing Cadet

Join Date: Oct 2011

A/R

Tried that, and it didnt work. If I change my GW2 passowrd, will it change my GW1 password also?

razerbeak

Frost Gate Guardian

Join Date: May 2006

R/

yup, GW1 and GW2 accounts that are linked are currently forced to use the same email and password.

Coooturtle

Pre-Searing Cadet

Join Date: Oct 2011

A/R

It didnt work, any other suggestions?

GODh

GODh

Jungle Guide

Join Date: Nov 2005

The Netherlands

BFTW and DLRR

contact anet support?

Lithril Ashwalker

Lithril Ashwalker

Jungle Guide

Join Date: Dec 2008

Alabama

A/

ur gw2 password can only be 15/16 characters long, if u used the same password as ur gw1 account for gw2 just remove te last digits that make it exceed 15/16

for instance 12345123456789a% would substitute for a password
it then should be 12345123456789a without the "%"

kbs8014

Ascalonian Squire

Join Date: Nov 2008

I had the same message yesterday... it said I entered the wrong password. I checked my email and found a message from Anet stating that I successfully changed my password!

I didnt ask for a new password and the email did not provide the new password. I'm assuming I just got hacked but is it normal to get a new password and not receive the new password in the confirmation email?

Thanks

Snograt

Snograt

rattus rattus

Join Date: Jan 2006

London, UK GMT??0 ??1hr DST

[GURU]GW [wiki]GW2

R/

Yes, that's normal - passwords are never put into emails.

You may have a struggle with support to get access. Try to dig up validation keys for each chapter.