GW1 support are no longer responding to emails

cantalus

Lion's Arch Merchant

Join Date: Aug 2005

as it says in the title, after the automated response, they're not responding to emails, my emails anyway, and mine are always bot or sync reports. last year i received three emails to every report, from a number of Gms, and i reported a lot of bots and syncers, however....
so, not much to discuss, though i'm sure lots have noticed the amount of halls syncing recently

Marty Silverblade

Marty Silverblade

Administrator

Join Date: Jun 2006

Yeah, there's been a couple of people reporting issues lately. See here: http://www.guildwarsguru.com/forum/n...tml?t=10526608

Cuilan

Cuilan

Forge Runner

Join Date: Mar 2008

Me/

"We're currently having issues with the email system"
http://www.reddit.com/r/GuildWars/co...in_touch_with/

Shasgaliel

Shasgaliel

Jungle Guide

Join Date: Apr 2008

[bomb]

Do they have separate support people for gw1 actually?

Bristlebane

Bristlebane

Desert Nomad

Join Date: Jan 2008

Mo/

Doesn't seem ingame report working very well either. Seen the same real money ecto-sellers in Kamadan and Lion's Arch for ages. They don't even bother jumping districts like they used too, no report against them seem to have any impact. If this is related to this topic is up for debate, but I think it's related.

cosyfiep

cosyfiep

are we there yet?

Join Date: Dec 2005

in a land far far away

guild? I am supposed to have a guild?

Rt/

yes, some of those spammers were there for weeks before anything happened...some are still there and have been reported by lots of people.

Age

Age

Hall Hero

Join Date: Jul 2005

California Canada/BC

STG Administrator

Mo/

Ths is the new GW support site.

https://guildwars.zendesk.com/forums