Retrieving account

Hi Boys and Girls,

Been away for a while and thought I'd try to get my account up again. I think I tried once last year, but it seemed like there was little or no support. I couldn't figure out who to ask to reset my password to my main account. I can get into my alts, but no dice with main even though I have my email and character name. I'm installing the game as I type this and I'm going to try to submit a claim, but none of my accounts are linked to gw2 yet. Will they still be able to help? Anyone else been able to get their pw reset recently.

TIA

GW1 support can be found at guildwars.zendesk.com. However, that now tells you to go here, which looks like what you need. I don't have GW2 either but can log in. You used to be able to do it through the NC Soft account system but you can't anymore.

[email protected] is what i used for my non linked Mule Account, it took around a week to get it sorted(just slow emails), other then that it was really helpful, I also used Character Name, Email and added one of my access keys that i used to start the mule account to make things run quicker(less emails).

Thx for help! Figured out one of them.