Guild Wars Stability A Joke!

Sturmjaeger

Sturmjaeger

Ascalonian Squire

Join Date: May 2005

Anywhere

[SL] Seraph Legion

W/Mo

Hello all. I have been trying to do the Fort Ranik mission for, let's see here, THREE times. Each time the same thing happens. My character stops responding to move commands and then after about 15 seconds, the game quits to the login screen with the message "Guild Wars was unable to complete the operation. Please try again in a few minutes (Err=7)."

The first time I got the farthest, past the trebuchet sub-mission and defeated nearly all the Charr before the game quit. The second time I had just finished rescuing Armin Saberlin's son. The third time (just 4 minutes ago) I hadn't even got past the cathedral gate.

Each attempt at this quest was spaced out by at least an hour.

WTF is going on? Is this happening to other missions and other people or is it just this quest?

Eclair

Desert Nomad

Join Date: Apr 2005

I got that a lot in the first day for two, but I haven't had any errors or crashes since, except maybe a bit of lag earlier today in the 2nd Ascension Mission.

Sturmjaeger

Sturmjaeger

Ascalonian Squire

Join Date: May 2005

Anywhere

[SL] Seraph Legion

W/Mo

I am running through with Henchmen, healer, fighter, and mage. Does GW give priority server stability to human parties?

Leventh

Leventh

Krytan Explorer

Join Date: Apr 2005

michigan

Unforgiven Clan [UF]

R/Me

sounds like an internet problem, give your ISP a call.

Soul Monarch

Soul Monarch

Krytan Explorer

Join Date: Apr 2005

In the between.

Heros Etc.

Me/N

Got a wireless connection? I've seen a lot of people having trouble with this, and it's always caused by the fact that they have on of those 'on again/off again' connections.

I had to tweak my reciever around until I got a better signal, but now the game is nearly flawless for me. But besides the one buggy patch they put up in the first few days, the GW servers are extremely stable.

Divinus

Divinus

Academy Page

Join Date: May 2005

Mississippi

I honestly have only had that error you refer to happen once. It happened right after I started playing and I'm almost sure that I was the one who caused it because it only happened after I kept alt+tabbing back and forth to talk to someone.

I haven't had any major game crashes/glitches besides a few missions going funky. I did that Ranger Nente mission near the gate where he wants you to hunt down the charr patrol. Only thing was you have to follow him, and sometimes he decided he doesn't want to talk to you anymore and stops... then you're screwed.

Auntie I

Wilds Pathfinder

Join Date: Apr 2005

Veritas Invictus

E/Me

I haven't been disconnected once since the servers started. However i know I'm not running the most uber computer so I make sure theres nothing running in the background to mess stuff up. ie. Xfire,MSN messenger,AOL

Sturmjaeger

Sturmjaeger

Ascalonian Squire

Join Date: May 2005

Anywhere

[SL] Seraph Legion

W/Mo

Well, I am on a wireless connection, but I have had steady connection rates.

BTW, I just started (and GW prematurely ended) my fourth attempt. If nothing else, I think I might start a new record for the number of times a mission is unsuccessfully attempted because of Error 7. Does anyone even have an authoratative understanding of what Error 7 actually is?

Oni Huscha

Oni Huscha

Pre-Searing Cadet

Join Date: May 2005

Bealeton, VA

Have you contacted support?

May want to start there instead of ranting on a web forum

Sierra

Academy Page

Join Date: Mar 2005

TX, US

Raging Tempest

I get Err 7 on a fairly regular basis. Like Leventh said I believe it's on your end. I live out in the country and my connection has been known to hiccup. Playing another game it was happening way too often. I called the ISP and they fixed it up, well, fixed it up in that it occured less often hehe.

Soul Monarch

Soul Monarch

Krytan Explorer

Join Date: Apr 2005

In the between.

Heros Etc.

Me/N

Quote:
Originally Posted by Sturmjaeger
Does anyone even have an authoratative understanding of what Error 7 actually is?
Yeah.

You know when your internet connection become unstable and your web browser pops up the "not found" error message? It's basically the same thing. All it means is that your computer and the GW server aren't communicating properly (for whatever reason) and you've timed out.

So, it could technically mean that there is a server issue. But if no one else is having it happen regularly, then the odds are that it's a client side problem.

Stabwound

Academy Page

Join Date: May 2005

I've never had this problem before, and I have about 50 hours clocked...

Dreamsmith

Dreamsmith

Elite Guru

Join Date: Feb 2005

Minnesota

Beguine Guild [BGN]

Quote:
Originally Posted by Sturmjaeger
Does anyone even have an authoratative understanding of what Error 7 actually is?
I'm pretty sure that's a network problem. I've only ever gotten it once, and the simultaneous alarm from my network monitor box confirmed it was because my DSL connection had dropped and reset. Basically, I was off the Internet for about 10-15 seconds, but that was all it took -- bounced me out of Guild Wars with an error 7.

Sturmjaeger

Sturmjaeger

Ascalonian Squire

Join Date: May 2005

Anywhere

[SL] Seraph Legion

W/Mo

Sigh. Well, thanks for the replies. I am resigned to the strong possibility that it is a problem on my end, although there's not that much I can do about it. Maybe I'll have to settle for an offline game like Neverwinter Nights...

Thanks everyone.

"Don't worry, I still love you GW. My precious..."

Akshara

Akshara

Krytan Explorer

Join Date: May 2005

If you contact your ISP, they might be able to schedule any IP switches at more appropriate times. You could also upgrade to a static IP address if you currently have a dynamic one. If the network router is a hardware one, it may help to setup a dedicated port range for the GW executable. If you have Zonealarm or any other software based firewall, turn it off before logging on.

Just some suggestions, since one can't really return this kind of game.

Kitar

Kitar

Academy Page

Join Date: May 2005

Does it only happen in this mission? or other places? (for example the pvp arena)

If it happens everywhere, random drops, you may want to look at your connection. (or drivers) Calling your isp may or may not have any effect. You could try, just for troubleshooting purposes signing up with a dialup isp to see if the problem replicates itself.

If it only happens on this mission, it could potentially be a corrupted install.

Sturmjaeger

Sturmjaeger

Ascalonian Squire

Join Date: May 2005

Anywhere

[SL] Seraph Legion

W/Mo

It's my ISP. I replicated the problem on other missions as well. Thankfully, I did finish the Fort Ranik mission finally.

I don't know what would cause the blip. I have my laptop running GW off a wireless connection linked to a D-Link wireless router from which a Sony desktop is hard-wired. Could light internet activity such as AIM on the other machine break my connection enough to produce this problem?

MaglorD

Jungle Guide

Join Date: May 2005

Quote:
Originally Posted by Sturmjaeger

WTF is going on? Is this happening to other missions and other people or is it just this quest?
I completed this quest 2 days ago with a human player and a healer henchman, the other human player died and left. Maybe I was lucky but I ddin't encounter any issues whatsoever. Then again, GW stability has been flawless for me. Hope you get your problem solved soon.

Omega Supreme

Ascalonian Squire

Join Date: May 2005

Austin, TX

It's possible that something in the background could interfere, but I doubt IM programs will do that. Have you tried updating your router's firmware? Have you tried testing while connected directly to the modem or wireless link to see if it happens that way? Just a couple of things to try to figure out exactly where it's happening.

modru2004

Ascalonian Squire

Join Date: May 2005

Quote:
Originally Posted by Leventh
sounds like an internet problem, give your ISP a call.
its not isp. ive had this happen to me and friends as well. albeit very rare a.not sure what causes it. definantly pisses you off during a mission.

modru2004

Ascalonian Squire

Join Date: May 2005

Quote:
Originally Posted by Leventh
sounds like an internet problem, give your ISP a call.
its not isp. ive had this happen to me and friends as well. albeit very rare .not sure what causes it. definantly ticks you off during a mission. i believe it to be related to that move crash bug in that bad patch a while back. its not a connection error but a command error.

βlitzkrieg

βlitzkrieg

Lion's Arch Merchant

Join Date: Mar 2005

New Zealand

The Obsidian Kings

Me/N

Yeah, that's not a Guild Wars problem, it's an internet problem.

Kitar

Kitar

Academy Page

Join Date: May 2005

Have you tryed hooking directly to the router (and modem) wired? After you posted more information i'd bet its the router doing it.

Sturmjaeger

Sturmjaeger

Ascalonian Squire

Join Date: May 2005

Anywhere

[SL] Seraph Legion

W/Mo

Since I don't have a Netgear router, I don't think the FAQ applies after reading it. I have opened port 6112 on d-Link.

System Specs:
IBM Thinkpad T42
1.7 Ghz Pentium M
512 mb RAM
30 Gig HDD
Wireless G card (Intel PRO/1000 MT Mobile Connection)
Win XP Pro

Well, I contacted D-Link. I have had the most current version of the router firmware, and have enabled port 6112, enabled (was already on) gaming mode (whatever that is).

Still have problems.

Error =7 still persists. However, on a LAN connection wired in, I completed 3 hours worth of quests, with the Hunter's Horn being the only uncompleted quest (except the primary quests for each class) done.

I think it's a wireless connectivity issue because I can get like 0.00 mb/s every oh, 5 minutes which is fine for web surfing but untenable for GW. I just don't know what else to do. My wireless connection at school if fine though, even though I have a lower connection signal. Maybe it's the manufacturer...

Any other suggestions?

Kitar

Kitar

Academy Page

Join Date: May 2005

Have you tryed disabling any security settings the router has? Such as encyrption and such?

termite

termite

Frost Gate Guardian

Join Date: May 2005

The problem is with your wireless connection. I really cannot provide any first hand advice for you since my connection is wired into my router by a cable (Linksys WRT54G router), but I heard a lot of cases from other users that have the same router as me that it would choke up from time to time when being connected through a wireless card. Maybe it's something with the router's hardware, maybe it's a firmware issue, maybe it's a poor quality signal, maybe it's bad wireless card, maybe it's bad wireless card drivers. It's not easy to diagnose such things unless you have a spare second card + router laying around (each from a different company than what you use now). All I can suggest is that you visit http://www.dslreports.com and browse their D-Link forums. Maybe someone will have an answer for you there.

Lim-Dul

Lim-Dul

Frost Gate Guardian

Join Date: May 2005

Europe -> Poland -> Warsaw

Alea Iacta Est [AIE]

Me/W

When it comes to funny glitches: I've experienced one. Namely, Alesia (Yeah! Only her!) sometimes does a mean sky-walk after she resses at any shrine. She runs all the way (doing some air and cloud running) to the place where she died, then pops to the ground and starts running back to you. LOL?
I'll make a screenshot the next time it happens. ^^

Danny_Rowe

Danny_Rowe

Academy Page

Join Date: Apr 2005

Alot

W/Mo

Id like too see that

Svenn

Svenn

Frost Gate Guardian

Join Date: May 2005

near Atlanta, GA - USA

Dark Entities (DE)

R/Mo

Yeah, sounds like some good wallpaper to me. </hijack>

Sturmjaeger

Sturmjaeger

Ascalonian Squire

Join Date: May 2005

Anywhere

[SL] Seraph Legion

W/Mo

Currently, I am running WPA-PSK encryption but as far as I know the only thing encryption adds is a little traffic overhead so it's a bit slower.

The problem I am experiencing is inconsistency.

tc-rex

Pre-Searing Cadet

Join Date: May 2005

You could try changing the channel which your wireless router is using, it could be a noise issue so you might get a better connection with a different channel.

zemelett

Frost Gate Guardian

Join Date: May 2005

The Dead-Lands

Quote:
Originally Posted by Lim-Dul
When it comes to funny glitches: I've experienced one. Namely, Alesia (Yeah! Only her!) sometimes does a mean sky-walk after she resses at any shrine. She runs all the way (doing some air and cloud running) to the place where she died, then pops to the ground and starts running back to you. LOL?
I'll make a screenshot the next time it happens. ^^

I have seen this happen a lot. It was annoying on the first time, frustrating the second time, and by now I just ROFL when she takes off. Not sure what causes this but I thought that one of the fixes that GW did was supposed to fix this...but i might be wrong. 1 solution though, don't let alesia die...

Sturmjaeger

Sturmjaeger

Ascalonian Squire

Join Date: May 2005

Anywhere

[SL] Seraph Legion

W/Mo

I'll try changing the channel- good suggestion. Thanks.

NiGht_HaWk

NiGht_HaWk

Academy Page

Join Date: Apr 2005

Somewhere over the rainbow

Gabriels Crusaders

N/Me

Quote:
Originally Posted by Divinus
I honestly have only had that error you refer to happen once. It happened right after I started playing and I'm almost sure that I was the one who caused it because it only happened after I kept alt+tabbing back and forth to talk to someone.
My suggestion: Get Xfire. In game chat in GW really helps in talking to someone with out constantly Alt+tabbing out. You just have to get the other person to get it too.

ive had Error 7 happen to me before. We have a router to share the internet connection to all the computers in my house. Whenever my dad plugs in a different cable from the router to his Tablet PC to use the internet, my connection to GW destabilizes and i get Error 7. It is always right after he plugs or unplugs the cable to connect his computer to the internet and it never happens any other time. So it is obviously a problem on my side, not the server.

SOT

SOT

Banned

Join Date: May 2005

East Texas

Quote:
Originally Posted by Soul Monarch
Got a wireless connection? I've seen a lot of people having trouble with this, and it's always caused by the fact that they have on of those 'on again/off again' connections.

I had to tweak my reciever around until I got a better signal, but now the game is nearly flawless for me. But besides the one buggy patch they put up in the first few days, the GW servers are extremely stable.
I myself am using s linksys wireless router setup, spread across 3 machines. I have had the exact same issue pop up only when the game client says in green text "there is a new version of guildwars available, please exit and restart the program".

Never happens if I have it updated.

Maybe your ISP has some form of cap on your data rate?

SOT

SOT

Banned

Join Date: May 2005

East Texas

Quote:
Originally Posted by Lim-Dul
When it comes to funny glitches: I've experienced one. Namely, Alesia (Yeah! Only her!) sometimes does a mean sky-walk after she resses at any shrine. She runs all the way (doing some air and cloud running) to the place where she died, then pops to the ground and starts running back to you. LOL?
I'll make a screenshot the next time it happens. ^^
That is the exact thing the necro henchie does!

gabby2600

Frost Gate Guardian

Join Date: Apr 2005

Quote:
Originally Posted by zemelett
I have seen this happen a lot. It was annoying on the first time, frustrating the second time, and by now I just ROFL when she takes off. Not sure what causes this but I thought that one of the fixes that GW did was supposed to fix this...but i might be wrong. 1 solution though, don't let alesia die...
It's a timing issuse on the Group Resurect, I have had a it a lot, and I noticed the resurection timer starts to count down before the last few henchies are dead.

It can get annoying as the flying henchies can get stuck mid flight and this means if you die you cannot res.

nechronius

Krytan Explorer

Join Date: May 2005

Southern Cali

Herald of the Storm

W/R

You know, it's almost unfair to leave the subject of this thread as "Guild Wars Stability A Joke!" seeing as how it's been pretty conclusively determined that network stability/connectivity is the culprit and not the game...

gabby2600

Frost Gate Guardian

Join Date: Apr 2005

Lets rename the thread too..

The Flying Henchies