Problem making an account (connection to server problem)

Hey, I just got the game today and tried to make an account but when I had to connect to the server I got http://www.freewebs.com/northpole_clan/untitled.PNG that message.

Are you behind a firewall or router? (or even a software firewall or anti spam program that may control access?)

If so of course disable them temporarily. If you're not, you could try disabling the windows firewall, although thats a long shot.