How to fix Err=7

I agree. The real reason why gamers may seem like the only ones effected at the moment is because its a holiday weekend. I have some faith that this might be fixed within a day or two, in some manner.

And I really don't think the tech meant Verizon doesn't support games. I'm under the impression tech support has gotten hammered the last 3-4 days with these reports and angry customers, so its possible they're just a tad burnt out at this time.

As a long-term Verizon DSL subscriber who's getting Err 7s frequently and loudly, I am thoroughly unimpressed by this news. I might as well not even try to complete Elona Reach until some sort of resolution or workaround is reached.

I'm curious as to whether their upcoming Verizon FIOS service will have similar issues, as that's debuting in my area very soon. I'd hate to leave Verizon altogether, as they have a lot to recommend them outside of Guild Wars.

i really really hope A-net implements something where we would be able to go back into a mission... i had to do borliss pass 7 times before i finished it.... this weekedn i playe don my boyfriends comp/cable connection and was able to do frost gate.. since i've been home and back on verizon dsl.... i keep getin err=7...
uuugghhhh

I am so pissed at Verizon. Their stupid 15 minute lease duration is ruining everything, not only can I not even do any mission on guildwars. I managed to do thirsty river by getting under the time it was a miracle, but as err-7 screwed up the rest of my ascension that I should have by now I emailed GW support and found out about this. Everyday this has gone on I have written a very angry email to them and called them to. I will keep sending angry emails until they fix it and I suggest you all do the same. Remember its doesnt just effect games. Long downloads, streaming audio or video and anything else dependant on a constantly live connection.

They should have had this fixed the day after it started. They are seemingly ignoring the plea of gamers (their 'valued' customers) and even game companies like NCSoft. It just really pisses me off that some idiot mad a shit lease duration setting that disrupts the things we buy their service for. If we cannot do the things we pay for internet to do, then why use verizon at all. I hope they get that message, they have 4 of my emails saying just that.

How exactly would one change the setting for their IP?

I'm on teh east coast and i'm having the same problem......... it seems people on the east coast do not use DHCP....... I forget what they said but we use something different then the people on the west coast..... but it seems to be having the same problem.......after hours oon the phone with these people i asked for a lvl3 tech support...... even he had no clue and ssaid something is interfearing with my modem and sent me another one......... i strongly dout this si going to fix the problem....... i will get back on the phone and bitch some more...... if they dont fix it im going to cancel my service and get something else...........

btw i'm also getting kicked off of aim also.................. so that def tells me it's not GW that is doing this

I always get kicked off aim and also get that error. I think its sp2. I only got these problems after I dled that.

Friggen msoft.

I think the problem has been fixed, at least in the NY/NJ/PA area. I've been disconnect free for over an hour which is better than I've been in the past week and a half.

I get Err=7 all the freakin' time. Any idea how I can force a static IP? I use a Linksys router.

Thanks for any help - I'd really like to enjoy this game.

For me it is really wierd I not only get error=7 that boots me from the game but sometimes while exploring areas and I try to map back to town it either says im "Connecting" then gives me an error=7 without kicking me out or it just asks me to put in my password to log back in then it lets me map to places.

For god's sake, can somebody explain how to set up a router for a fixed IP???
asap plz!!!

I am on the East coast using Cable from Brighthouse Networks (use to be Time Warner). Earthlink is my ISP. I just came to the forum to see why I am experiencing this issue. I just got booted with the same Err-7. All 5 of my machines are using static IP and I can't remember how long it has been since my WAN IP changed. I must be getting leased the same one over and over when it expires. I have configurd my router to trigger the recommended ports for GW. I guess I will just have to wait for a GW update that works around the issue.

I have the same exact problem. I can play for about 20 minutes and after that I start to lag. Then I just get kicked off and have to turn off my computer and turn it back on again, or else it won't let me back on the internet, let alone Guild wars. The only differance is that I have AOl, which I heard many times is a horrible provider to have for this game.

Can anyone tell me what a router is? I have no idea.

A router is an electronic device that connects two or more computers (networks) and routes incoming data packets to the appropriate network.

Basically it shares internet with multiple computers.

omg, why did i not think of this to try sooner! <dumbass> Akilles </dumbass>

I will let you know if i have issues with it.

Guys to view info on your ip lease while in your command prompt simply type

ipconfig /all

this will show you the day and time your ip lease is up. for cable users, never had DSL as it is slower and dont have a dish anywho most cable users like me probably get the same ip address over and over. when the lease is up and the ip you had b4 is still open you most likely will get the same ip. get all the info from your dynamic configuration and just select to go static. If one day you have no connection then that means someone else is now using that ip you had set at static, so go to dynamic again and see what your new ip is. simple!

Earthlink is my ISP and i set my router to dynamic ip. sometimes i get err=7 but it is rare though. i guess those having constant err=7 problems are just having bad luck.

not that it's any indication of whether or not this process will work...but I've never experienced an err=7 error...and not only do I have Dynamic IP..but I bounce multiple times a minute..my IP changes every 30 seconds or so.

In your contract to Verizon, do they guarantee continuous internet access, because if they do promise that, and are not providing you that service, then does that not mean that they aren't keeping their part of the contract, thus voiding it?

I ask this, because recently a friend of mine left earthlink and didn't have to pay the cancellation fee because he didn't have internet during the holiday weekend.

Could anyone explain how to actually change to a static IP?