After seeing an amazing amount of threads all talking about the exact same thing, i made this one to bring it all to one point. The problem is that most people keep posting trying to figure out what the problem is in one thread while another thread had already discovered it.
The problem is a consistant rise in CPU temperature due to an bug in guild wars. It varies depending on the computer, but most are around 1 degree celcius per min (on average) do the math and if you played 100 mins that would be over 100 degrees celcius, which is the boiling point. However no one gets there because the computer has a saftey feature that will shut down the system if it thinks the temp is to high in order to save your precious machine from frying.
Some computers get a BSOD others just plain crash, some restart. It all depends on how its set up to handle an over-heat.
Granted there are mabe some other reasons for a couple of peoples crashes, but most of them are heat related.
How did I fix the problem? I simply opened up the case to my CPU and positioned a fan to blow on medium power outside, into the CPU (with the case off so the air goes directly to the chips) Wether or not you want to try that out is up to you.
Come here before posting "crashing" or "BSOD" threads (problem found)
Attelim
Loviatar
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Originally Posted by Attelim
The problem is a consistant rise in CPU temperature due to an bug in guild wars. It varies depending on the computer, but most are around 1 degree celcius per min (on average) do the math and if you played 100 mins that would be over 100 degrees celcius, which is the boiling point. . |
there is no bug in guildwars to cause that it is simply cpu intensive.
also your math is off as the cpu starts out at about 35C-45C to start with as normal running temp.
the last person with high temp crashes cured it by cleaning out all the dust bunnies from his heatsink/fan
AMAZINGLY IT WENT FROM 75C DOWN TO 50C
putting a fan to blow on it only shows your cooling on your pc is insufficient not a bug
Viskan Warwind
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Originally Posted by Loviatar
wrong
there is no bug in guildwars to cause that it is simply cpu intensive. also your math is off as the cpu starts out at about 35C-45C to start with as normal running temp. the last person with high temp crashes cured it by cleaning out all the dust bunnies from his heatsink/fan AMAZINGLY IT WENT FROM 75C DOWN TO 50C putting a fan to blow on it only shows your cooling on your pc is insufficient not a bug |
Loviatar
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Originally Posted by Viskan Warwind
Where I understand that point, what about the people that have muliple amounts of fans and still get the same crashes? The question really lies with, why does ONLY Guild Wars make systems heat up so much so fast, unlike any others?
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my system has a OCZ Goliath copper heatsink with only the stock 60mm fan on it and never goes above 48C
the original poster has a marginal system that was cured by simply opening up the case and blowing room temp air into the case
cleaning or replacing the heatsink/fan would do the same thing without the bother
also he does not take into account the vast majority of players who are not experiencing any overheating problems
edit
many people who have multiple fans also have commented that they have overclocked their system but that cant be the problem *because it works fine on everything else*
if they put it back to stock it would most likely cure it
Gaile Gray from anet stated that thevast majority of heat related problems including crashes and instability turned out to be overclocking related
not saying the OP did this just mentioning possibilities on others
Viskan Warwind
Quote:
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Originally Posted by Loviatar
also he does not take into account the vast majority of players who are not experiencing any overheating problems
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Awol Duteq
I don't understand where you get the system heat from as I can run Guild wars with no change in temp what-so-ever.
AMD 2200 Sempron processor
ATI Radeon 9600Se
2 different sticks of ram, both different size (512 and 256 DDR) and company (same bus speed, 3200)
Win XP SP2, onboard sound
No crashes, can last days without any temp differences.
EDIT: Oh yeah and I run the game on full settings with 4xAA on.
AMD 2200 Sempron processor
ATI Radeon 9600Se
2 different sticks of ram, both different size (512 and 256 DDR) and company (same bus speed, 3200)
Win XP SP2, onboard sound
No crashes, can last days without any temp differences.
EDIT: Oh yeah and I run the game on full settings with 4xAA on.
Loviatar
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Originally Posted by Viskan Warwind
But, like I posted in another forum...replied to yours..is that we do not know for a fact that other PC's that are running fine, still aren't heating up more than normal while only playing GW's. They might just not be heating up enough to actually cause the crash.
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mine goes up a few degrees which is expected
same if you were doing a video rip to dvd or a big long photoshop edit
it is designed to handle it unless something is wrong
there is a big difference between a normal small rise which is expected and a heat spike that will do an emergency shutdown
the fact that most of the systems are handling it without a hickup seems to show that everybody is not getting that 1C rise per minute the OP mentioned which would result in mass shutdowns instead of scattered problems
Attelim
Im not saying it happens to everyone, but i am saying it is one of the major problems associated with this game. Its the game, if i can run HL2 with all settings max and still get 80 FPS then play GW which isnt NEARLY as needy as HL2 and have my system overheat??
MANY people have complained that their computer over heats and crashes. It is not that machine is in-capable. Especially when it exceeds the RECCOMENDED req. By a butt load.
Another thing i noticed with GW is that its priority is set to "low" and i cannot change it back to normal. I do not recall EVER having ANY program set to something other then "normal" is it like that for everyone else?
MANY people have complained that their computer over heats and crashes. It is not that machine is in-capable. Especially when it exceeds the RECCOMENDED req. By a butt load.
Another thing i noticed with GW is that its priority is set to "low" and i cannot change it back to normal. I do not recall EVER having ANY program set to something other then "normal" is it like that for everyone else?
Draken
yeah i have that problem i have my case open and a box fan blowing into my case its a server size case and has 3 fans on its own... it just delays the inevitable something about my system pins the cpu at 100 the whole time guildwars is running and i just dont have a big enough surface to dispate the heat. wish i could gimp it so it didnt eat up all my cpu cycles somehow and i could cool my processor.
AMD Athlon 64, 2200 MHz (11 x 200) 3500+
Asus A8V Deluxe
NVIDIA GeForce 6800 GT (256 MB)
AMD Athlon 64, 2200 MHz (11 x 200) 3500+
Asus A8V Deluxe
NVIDIA GeForce 6800 GT (256 MB)
Phantium
Heating up from GW is bs, my temperature stays the same on all my computers.
This just shows that you need to cool your system with more fans, or fans that provide a better bearing.
This just shows that you need to cool your system with more fans, or fans that provide a better bearing.
LtMansson
I just posted my fault finding in the Poll thread "do you get BSOD's...", and it looks to me that I get BSOD's because of board temp (not cpu).
Sisoft Sandra exclamated my board temp, then a few minutes later - crash (this was at 51 Celcius).
I will try to clean out my board with some air duster and place my computer so that it gets a better airflow, then I'll monitor it again.
Sisoft Sandra exclamated my board temp, then a few minutes later - crash (this was at 51 Celcius).
I will try to clean out my board with some air duster and place my computer so that it gets a better airflow, then I'll monitor it again.
Loviatar
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Originally Posted by Attelim
Im not saying it happens to everyone, but i am saying it is one of the major problems associated with this game. Its the game, if i can run HL2 with all settings max and still get 80 FPS then play GW which isnt NEARLY as needy as HL2 and have my system overheat??
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open task manager and check and record (and give us the figures) the cpu per cent usage on HL2 compared to the same on GW
i think that will be enlightening to everybody
again i say this is a cpu max game and with proper heatsink/fan in good operating condition it wont be a problem
same for ram BTW as it will be happy with all you can give it (1 gig at least)
Attelim
Well the ram isnt the issue. FYI you were saying earlier that a VERY small amount of people are having crashing issues... look at the poll.. its about 50/50
Attelim
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Originally Posted by Phantium
Heating up from GW is bs, my temperature stays the same on all my computers.
This just shows that you need to cool your system with more fans, or fans that provide a better bearing. |
Not BS as alot of people are crashing because of it.
one thing i need to get straight, and i need an answer. Does guildwars show up as "low" priority (alt+ctrl+del and click proscesses and right click guild wars and look at the priority) Its low for me, but when i switch it to normal, it goes back to low as soon as I alt+tab back into the game. I have never ran by ANYTHING thats set to something other then "normal". I have noticed that things suck up 90-100 CPU usage when you set it to anything but normal. So this might be the problem for me. When i do change it to normal the CPU usage goes down a fair amount, but then it goes back to low as soon as i get back to the game.
IS there a way to switch it to normal and keep it there??
wonderworm
Hmm ... that low priority things sounds interesting
It is in low priority mode when i check the task manager.
Maybe the game switches itself to low priority when alt-tabbing out/running in window mode.
That could explain why the reboot doesn't happen for for me when i run it in window mode or the crash delay when you alt-tab out.
In that case the low priority would be a good thing
I played Lineage 2 before, another NCSoft game that tortured your CPU/RAM to the max. You could hardly open the task manager when alt-tabbed out. Maybe they changed the priority to low cause of issues like that. Running Lineage 2 in low priority helped for me, too.
It is in low priority mode when i check the task manager.
Maybe the game switches itself to low priority when alt-tabbing out/running in window mode.
That could explain why the reboot doesn't happen for for me when i run it in window mode or the crash delay when you alt-tab out.
In that case the low priority would be a good thing
I played Lineage 2 before, another NCSoft game that tortured your CPU/RAM to the max. You could hardly open the task manager when alt-tabbed out. Maybe they changed the priority to low cause of issues like that. Running Lineage 2 in low priority helped for me, too.
Serafita Kayin
I find a lot of the crashes are on marginal quality systems (OEMs, and selfbuilts without high-spec components), especially cheap RAM.
People, RAM types and builds address differently. So do different programs. If you're overheating, you've got other problems. But if you're not, and you're bluescreening, HEAT DOES NOT CAUSE A BLUE SCREEN! Memory, or software, or other hardware issues do. BIOS controls OHP (overheating protection), so you'll never see it in windows.
I would really say that a lot of these could be video card too, as I see lot of lower end cards (in fact, an appalling amount, and a frightening reluctance to change) and a lot of them barely run the game, which will also cause issues.
Last, but not least, I still see some ingame errors myself, but I know that they're caused by bugs they're still chasing down. I've checked things like drivers, overheating for me is a complete nonissue, and my RAM is high quality and checked so in three different systems.
If it's an annoying issue, that's one thing. But if it's lockups and crashes, either the problem exists in the case, or it exists between keyboard and chair. There are ALWAYS good reasons as to why things do things. You just have to find it the RIGHT way, not on specious math and a lack of understanding of any of the way hardware and software work.
People, RAM types and builds address differently. So do different programs. If you're overheating, you've got other problems. But if you're not, and you're bluescreening, HEAT DOES NOT CAUSE A BLUE SCREEN! Memory, or software, or other hardware issues do. BIOS controls OHP (overheating protection), so you'll never see it in windows.
I would really say that a lot of these could be video card too, as I see lot of lower end cards (in fact, an appalling amount, and a frightening reluctance to change) and a lot of them barely run the game, which will also cause issues.
Last, but not least, I still see some ingame errors myself, but I know that they're caused by bugs they're still chasing down. I've checked things like drivers, overheating for me is a complete nonissue, and my RAM is high quality and checked so in three different systems.
If it's an annoying issue, that's one thing. But if it's lockups and crashes, either the problem exists in the case, or it exists between keyboard and chair. There are ALWAYS good reasons as to why things do things. You just have to find it the RIGHT way, not on specious math and a lack of understanding of any of the way hardware and software work.
neoflame
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Originally Posted by Attelim
Not BS as alot of people are crashing because of it.
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Loviatar
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Originally Posted by neoflame
Prove that overheating is causing the crashes. I made a MBM interval log, and all it shows is that my CPU starts at 26C, works its way up to 28C after 15 minutes, and then stays at 28C for the next two hours. Just because that guy had CPU temps that increased by 1C every minute (incredibly crappy cooling, by the way) doesn't mean everyone else does.
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if air cooling please give me the brand.
unless it uses 80 CFM and a set of earplugs
neoflame
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Originally Posted by Loviatar
are you using H20 for your cooling to get those temps?
if air cooling please give me the brand. unless it uses 80 CFM and a set of earplugs |
DarkWolf425
since the last two updates that were suppose to fix "rare crash bugs" has anyone's problems been solved?
Lunarbunny
I had a couple of crashes, but they were not heat-related. Even with the stock fan a AMD64 Winchester core stays around 40C even under load. I think my crashes were the shell...so I installed Litestep on my computer (XP Pro SP2). I had used it to gain stability in Win98 on this machine here, too. GPF's are almost nonexistent on the Win98 system...something that normally can't be said of Win98 on a crappy Compaq. I need more testing time, but I think I'll be a lot more stable than I was on the XP machine without Litestep.
Litestep (Not an OS in itself, but replaces the unstable explorer shell, which you can return to at any time with a double click on the "Set Explorer as Shell" icon): http://www.ls-universe.info/download.php?list.7 (Omars LS installer)
P.S.: I don't recommend messing with themes unless you really want to screw around for a couple of hours. It's a PITA sometimes, and Win98 doesn't even take other themes without crashing AFAIK. I did find one that worked alright for XP.
Litestep (Not an OS in itself, but replaces the unstable explorer shell, which you can return to at any time with a double click on the "Set Explorer as Shell" icon): http://www.ls-universe.info/download.php?list.7 (Omars LS installer)
P.S.: I don't recommend messing with themes unless you really want to screw around for a couple of hours. It's a PITA sometimes, and Win98 doesn't even take other themes without crashing AFAIK. I did find one that worked alright for XP.
Kitar
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Originally Posted by Attelim
Well the ram isnt the issue. FYI you were saying earlier that a VERY small amount of people are having crashing issues... look at the poll.. its about 50/50
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This game may expose a overheating problem. However, any heating problem is due to the PC itself and not any software, game or no.
The poll isnt surprising, considering this is a technical troubleshooting forum, and many of the people who post here already have issues.
Loviatar
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Originally Posted by Kitar
This game may expose a overheating problem. However, any heating problem is due to the PC itself and not any software, game or no.
The poll isnt surprising, considering this is a technical troubleshooting forum, and many of the people who post here already have issues. |
if *everybodt * were having problems the forum would be locked up with people the way it was when the game went down at first
Loner
I got the same problem as the OP, but i've open my case, clean all fan, replace the thermal compound between the cpu and heat sink and now it seem to work perfectly. My cpu now start at 34C and goes up to 50C and stay at this temperature. Before i clean everything my CPU heat was going from 40 to 69C in about 10 minutes.
Rememdium
Tried the outside fan thing. Didn't work.
Heat isn't my issue... in fact, City of Heroes makes my processor just as hot as GW does. Yet CoH has never crashed on me, in the year I've been playing it. My processor temp never goes over 46C in GW, but it usually crashes before it even gets there.
On a side note, when will people stop posting that they have THE answer to a problem when they really have AN answer? I'm sure this solution will work for some just fine, but if you'd read all the crashing and BSOD threads you would've seen that this didn't work for a lot of us.
Edit: As far as the RAM thing goes, tried that also. I've got two 512s, one Centon, one Crucial. Took out one, crashed on the other. Tried the other one, crashed on that one too. Tried them both in the other slot (why not?) still crashed.
I've been told that changing your RAM timings can help, as it fixed the OP's problem of the original crashing thread, but I don't know how to do that or what it actually does. Considering I've tried just about everything else, I'm willing to try it if someone can explain how to do it.
Heat isn't my issue... in fact, City of Heroes makes my processor just as hot as GW does. Yet CoH has never crashed on me, in the year I've been playing it. My processor temp never goes over 46C in GW, but it usually crashes before it even gets there.
On a side note, when will people stop posting that they have THE answer to a problem when they really have AN answer? I'm sure this solution will work for some just fine, but if you'd read all the crashing and BSOD threads you would've seen that this didn't work for a lot of us.
Edit: As far as the RAM thing goes, tried that also. I've got two 512s, one Centon, one Crucial. Took out one, crashed on the other. Tried the other one, crashed on that one too. Tried them both in the other slot (why not?) still crashed.
I've been told that changing your RAM timings can help, as it fixed the OP's problem of the original crashing thread, but I don't know how to do that or what it actually does. Considering I've tried just about everything else, I'm willing to try it if someone can explain how to do it.
modru2004
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Originally Posted by Rememdium
Tried the outside fan thing. Didn't work.
Heat isn't my issue... in fact, City of Heroes makes my processor just as hot as GW does. Yet CoH has never crashed on me, in the year I've been playing it. My processor temp never goes over 46C in GW, but it usually crashes before it even gets there. On a side note, when will people stop posting that they have THE answer to a problem when they really have AN answer? I'm sure this solution will work for some just fine, but if you'd read all the crashing and BSOD threads you would've seen that this didn't work for a lot of us. Edit: As far as the RAM thing goes, tried that also. I've got two 512s, one Centon, one Crucial. Took out one, crashed on the other. Tried the other one, crashed on that one too. Tried them both in the other slot (why not?) still crashed. I've been told that changing your RAM timings can help, as it fixed the OP's problem of the original crashing thread, but I don't know how to do that or what it actually does. Considering I've tried just about everything else, I'm willing to try it if someone can explain how to do it. |
ssnake_123
I think i'm having an overheating issue, but I'm not sure why when guild wars is running, when you press ctrl-alt-del, it says its taking up over 200k, of mem, while most other people say it takes up roughly 60-70k. I have good specs, and everything. Know why it takes so much?
Svenn
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Originally Posted by ssnake_123
I think i'm having an overheating issue, but I'm not sure why when guild wars is running, when you press ctrl-alt-del, it says its taking up over 200k, of mem, while most other people say it takes up roughly 60-70k. I have good specs, and everything. Know why it takes so much?
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Edit: Oh, reboot and that excess memory will be released until the game builds it back up again. :/
Chinga
I've had a major overheating issue as well. I'm running an Asus p4p800 deluxe with an ATI 9700 pro vid card and a P4 2.6 HT. I've ran WoW for days on end, Doom 3, and whatever else. Never had a heating issue before. After I play GW for 30 min to an hour I can feel the heat coming off my tower and if I open my case I can feel a strong heat coming from the mobo/cpu. My computer will then lock up when it gets to a certain temperature and I need to restart and stay away from GW for a while in order to let everything cool back down. Rinse and repeat.
I've recently taken the side panel off my tower and have a fan blowing directly into the mobo. I don't get crashes anymore. It's clearly a heat issue with the GAME, not with my PC. I have the standard cooling fan that came with my P4 and an extra fan inside my tower. Like I said, I've played dozens of games on my computer and have never had anything heat them up like this game does.
Like I said, I've found a solution with the bigger fan cooling my PC fine now and I can play GW for hours on end and my case doesn't get hot like it use to any longer. I hope they do figure out what might be causing the game to cause the heating issues, but for now I'm happy with the fact I can play fine with this temporary solution
I've recently taken the side panel off my tower and have a fan blowing directly into the mobo. I don't get crashes anymore. It's clearly a heat issue with the GAME, not with my PC. I have the standard cooling fan that came with my P4 and an extra fan inside my tower. Like I said, I've played dozens of games on my computer and have never had anything heat them up like this game does.
Like I said, I've found a solution with the bigger fan cooling my PC fine now and I can play GW for hours on end and my case doesn't get hot like it use to any longer. I hope they do figure out what might be causing the game to cause the heating issues, but for now I'm happy with the fact I can play fine with this temporary solution
Buzz Hunter
I checked my temps in bios just for the record. 40c pre GW, 47 after about 35 minutes of gaming....this was immedately after a blackout. My system is cooled about as well as u can cool it without a watercooling system....and I dare u to find any dust in it. (well, you know what i mean) Today in particular, it has been awful. Cant get much more than half an hour at a time. I also can play Doom3 and HL2 until I fall asleep in my chair, without a hiccup. Lets hope they get this thing nailed down soon....I have a few days off after hand surgery, and fear for my sanity without GW to keep me busy.
Specs.
Pent 4 2.0
768 ram
ati radeon 9800 pro 128 driver ver. 5.4
audigy live soundcard
Specs.
Pent 4 2.0
768 ram
ati radeon 9800 pro 128 driver ver. 5.4
audigy live soundcard
Tavenlen
Quote:
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Originally Posted by ssnake_123
I think i'm having an overheating issue, but I'm not sure why when guild wars is running, when you press ctrl-alt-del, it says its taking up over 200k, of mem, while most other people say it takes up roughly 60-70k. I have good specs, and everything. Know why it takes so much?
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If you're having issues with 200k of RAM used, I suggest getting more memory. Right now memory prices are low, so you can upgrade for little money. A gig of Corsair XMS is $129 right now at NewEgg .
Also, you said you're having an overheating issue. Do you have any idea what your temps are at?
Tavenlen
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Originally Posted by Buzz Hunter
I checked my temps in bios just for the record. 40c pre GW, 47 after about 35 minutes of gaming....this was immedately after a blackout. My system is cooled about as well as u can cool it without a watercooling system....and I dare u to find any dust in it. (well, you know what i mean) Today in particular, it has been awful. Cant get much more than half an hour at a time. I also can play Doom3 and HL2 until I fall asleep in my chair, without a hiccup. Lets hope they get this thing nailed down soon....I have a few days off after hand surgery, and fear for my sanity without GW to keep me busy.
Specs. Pent 4 2.0 768 ram ati radeon 9800 pro 128 driver ver. 5.4 audigy live soundcard |
What are your temps in Doom III and Half-Life 2? Are you getting a BSOD or is Guild Wars just crashing?
I've been having issues with Guild Wars since they patched it on the 12th. I know my temps are fine (silky smooth 35C) and my hardware has just been checked today. I think some of their compatability fixes unfixed mine, but that's just me.
Anyway, you have 5.4 Cats? Have you considering trying out the new Omega Drivers ? They're based on the 5.4s and generally give better performance. If your exe is just crashing, this might help.
Tavenlen
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Originally Posted by Chinga
... I've recently taken the side panel off my tower and have a fan blowing directly into the mobo. I don't get crashes anymore. It's clearly a heat issue with the GAME, not with my PC. I have the standard cooling fan that came with my P4 and an extra fan inside my tower. Like I said, I've played dozens of games on my computer and have never had anything heat them up like this game does. ...
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Do you have any idea what your temps are in those various situations? It seems odd that Guild Wars would stress your computer more than Doom.
ssnake_123
I'm getting 82 degrees celsius on my main board from this one program, while just sitting in town...wtf. yes, all fans are functioning. nothing seems amiss. 
(can't get through hell's precipice without comp freezing, pissing me off so much.
(can't get through hell's precipice without comp freezing, pissing me off so much.
LtMansson
Listen up, a lot of you look at your CPU temperature. Don't look at that (only) also look at your board temp - that solved it for me.
GroG
Same for me...guildwars is overheating my board and cpu, hope there will be a better solution than putting a fan blowing into you chass. This is annoying
LtMansson
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Originally Posted by GroG
Same for me...guildwars is overheating my board and cpu, hope there will be a better solution than putting a fan blowing into you chass. This is annoying
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lower my temps by 5C.
(Just enough to avoid BSOD)