European Server Issues?

Is the European server experiencing issues at the moment? I simply cannot get on at all. It goes to connect, but then continues to show the connect box. I've been trying for nearly 3 hours now and I simply can't get on to the game.

I can't get on either. American server. Trying right now.

Yeah American servers seems to be really slow.. or I can just not connect..

I also cannot connect to the european servers.

I came back to GW's after a break of some months to find the smooth gameplay badly deteriorated with lag.

Seems to be back to normal, I can connect ok again.

I get each of these problems randomly. err7, err5, 'Connecting...' for ten years. Servers are really messed up, cuz I hear more and more people complaining. "Check your firewall and contact you ISP" is all you ever get from support. Before all was just fine, so it cant be fireall issues, and I can still download with 1.2Mb/s so my ISP is fine too. Why can't they just be honest about the things that are going on? Is it that hard to say 'sorry guys, we're only focussing on updating the servers for Factions, so online play will be screwed for next 6 weeks.' ?