Guild Wars has screwed me!!

Bio-72301

Ascalonian Squire

Join Date: Jan 2006

So here I am in TOA doing some ecto trade. And I exhausted my funds to 111k and some odd amount in storage. I have 25 ectos, decent trading night. Guy says "BUying ecto at 7k each" I tell him I have 25. And the trading begins.

I trade him 15 for 92k, then deposit
Then I trade him 10 for 70k
and deposit.

I look at the amount of gold I then have in storage .... a 111k and some odd amount?!?!? So somewhere along the lines I managed to lose 162 k in roughly 20 seconds without ever buying a thing. Only selling.

I checked the trade messages and I did receive and deposit the gold. So I'm at more than a loss here and very upset.

Any Ideas?


I tired logging out and back in. To no avail.

QuuTip

Frost Gate Guardian

Join Date: Jul 2005

R/

11k + 92k + 7k = 110k (~111k)

Are you sure it was 70k and not 7k?

edit: your (possible) loss is 62k, not 162k.

Bio-72301

Ascalonian Squire

Join Date: Jan 2006

Dude .... I had 111k in storage and 25 ectos on hand
Math time --
92k +70k= 162k

Pharoke

Pharoke

Lion's Arch Merchant

Join Date: Apr 2005

Washington THE State(Not DC)

W/Mo

Quote:
Originally Posted by Bio-72301
So here I am in TOA doing some ecto trade. And I exhausted my funds to 11k in storage. I have 25 ectos, decent trading night. Guy says "BUying ecto at 7k each" I tell him I have 25. And the trading begins.

I trade him 15 for 92k, then deposit
Then I trade him 10 for 70k
and deposit.

I look at the amount of gold I then have in storage .... a 111k and some odd amount?!?!? So somewhere along the lines I managed to lose 162 k in roughly 20 seconds without ever buying a thing. Only selling.

I checked the trade messages and I did receive and deposit the gold. So I'm at more than a loss here and very upset.

Any Ideas?


I tired logging out and back in. To no avail.
Did you take screenshots of all the trading sessions showing the +gold amount. If so, send them to A-net and see if they can fix the problem.

striderkaaru

striderkaaru

Desert Nomad

Join Date: Aug 2005

Scars Meadows [SMS], Retired Officer

W/

Quote:
Originally Posted by Bio-72301
And I exhausted my funds to 11k in storage. I have 25 ectos, decent trading night.
Quote:
Originally Posted by Bio-72301
Dude .... I had 111k in storage and 25 ectos on hand
seems like you just scammed yourself out of 100k there...

capblueberry

capblueberry

Krytan Explorer

Join Date: Nov 2005

Lexington, SC

Grenths Mercenaries[DEAD]

yea one says u have 11k in storage and another 111k in storage

Bio-72301

Ascalonian Squire

Join Date: Jan 2006

Woops missed a 1 --- 111k ---exhausted my funds to 111k in storage. Not 11

Ill edit the post.

Grayswood

Pre-Searing Cadet

Join Date: Feb 2006

N/A

E/Mo

Quote:
Originally Posted by QuuTip
11k + 92k + 7k = 110k (~111k)

Are you sure it was 70k and not 7k?

edit: your (possible) loss is 62k, not 162k.
Very good point!! I have been scammed before but not by guild Wars, but by the player I tarded with. He put the amount in and accpeted and I accepted and realised after that he missed a "0" off!! Managed to whisper a few F*** yous to the culprit before he logged off never to be seen again!!

Alias_X

Alias_X

Desert Nomad

Join Date: Apr 2005

Is it really scamming? I mean maybe he forgot the 0, didn't realize it, and had to sign off right after the trade.

I am not siding with people that do this, but how can you draw the line between scamming and human error? The person who you are trading with and you both see the items and the amount.

In the case this topic is about, I would say that if all the money was there and correct in the text is says when you completed the trade, either you thought you had money you didn't have, you messed up in a trade earlier, or you got hacked.

Bio-72301

Ascalonian Squire

Join Date: Jan 2006

Everyone is trying to look at this like I was scammed, I was not.
I watched it say the trade amounts and platinum amounts.
I watched 92k hit my inventory, then I didnt pay attention when it hit my storage.
I then watched 70k hit my inventory and was like omg wtf when I went to storage.

There was no human error

Loviatar

Underworld Spelunker

Join Date: Feb 2005

Quote:
Originally Posted by Bio-72301
Everyone is trying to look at this like I was scammed, I was not.
I watched it say the trade amounts and platinum amounts.
I watched 92k hit my inventory, then I didnt pay attention when it hit my storage.
I then watched 70k hit my inventory and was like omg wtf when I went to storage.

There was no human error
send in all screenshots along with the time and location so someone can review the logs.

Bio-72301

Ascalonian Squire

Join Date: Jan 2006

Heres a copy of my A-net correspondance --- Its good to see they care so little ---note the sarcasm
Quote:
Discussion Thread
Response (GM Moggie) 02/03/2006 02:08 PM
Hello Richard,

Thanks for getting in touch regarding your missing item.

Unfortunately we are unable to replace your lost platinum. However we will transfer this report to our Quality Assurance Department. They will examine the situation that took place in order to learn if we need to correct a problem that may have caused this item loss to take place.

Regards,

The Guild Wars Support Team
Customer (Richard LaPlant) 02/03/2006 11:15 AM
No. I've been playing this game quite some time and know the difference
between 70 gold and 70 platinum. Ive already told u the time was around
10 PM central last night. I know i started the evening trading with 200
and some odd k, acquired 25 ecto, traded, deposited and now I have
111k?!?! I mean come on. The 111k was what was in storage before i sold
the 15 for 92k. Than again it was 111 or so before I sold the remaining
10 for 70k. Not gold. Platinum. I didn't start playing this game
yesterday, and know the difference between platinum and gold pieces. I
also know the amount of gold I had in my storage account. 111k and some
odd gold, the exact amount I have now. After losing this 162k into thin
air I made no more trades. It would be the last trade on my account.
>
>
Customer (Richard LaPlant) 02/03/2006 11:13 AM
No. I've been playing this game quite some time and know the difference between 70 gold and 70 platinum. Ive already told u the time was around 10 PM central last night. I know i started the evening trading with 200 and some odd k, acquired 25 ecto, traded, deposited and now I have 111k?!?! I mean come on. The 111k was what was in storage before i sold the 15 for 92k. Than again it was 111 or so before I sold the remaining 10 for 70k. Not gold. Platinum. I didn't start playing this game yesterday, and know the difference between platinum and gold pieces. I also know the amount of gold I had in my storage account. 111k and some odd gold, the exact amount I have now. After losing this 162k into thin air I made no more trades. It would be the last trade on my account.
Response (GM Jabberwocky) 02/03/2006 10:46 AM
Greetings Richard,

Thank you for contacting Guild Wars Support. Prior to placing the 92k in your storage vault, you say you already had some amount of money in the vault. Would it have been enough that when added to 92k, would have brought your total up to the ~111.5k that you are seeing now? Since you didn't check the amount when you deposited the 70k, I'm afraid it might be possible that you might have been tricked by the last person you traded with, having been given 70 gold pieces instead of 70k. When depositing this into the storage and expecting a large jump in the total gold and then not seeing it, it would be easy to think money went missing.

If you happen to remember the name of that person and the date and approximate time (and time zone) that you traded with them, we will be happy to look into the situation, and if necessary, take appropriate action against the potentially offending player.

Please do not hesitate to let us know if you have any other questions or concerns, and we will be happy to help.

Regards,
The Guild Wars Support Team
Customer (Richard LaPlant) 02/02/2006 10:12 PM
Hi, My character name is Minion Master bio
Around 10 PM (central) Feb 02, 2006, I was doing my normal routine of buy ing and selling ecto.

After my first sale of 15 ecto at 92k I deposited the funds into my storage and then went to sell the remaining 10 ecto I had left.

I deposited the funds, then went to the guy, traded my remaining 10 ecto for 70k and went to deposit it. Not looking I deposited this amount. For a total of 162k.
I then looked at the amount of gold in my storage and was flabergasted to see 111,571 (my gold I had in storage before i started trading) So, I'm missing 162k in gold (that I know of) I was in Temple of Ages District one.

I also tried logging back in and out.
The account name is [email protected]

Your attention into this matter would be great.

Thanks

Bio-72301

Ascalonian Squire

Join Date: Jan 2006

Hoyl quadrupple post

Bio-72301

Ascalonian Squire

Join Date: Jan 2006

mmmmmmm

Mustache Mayhem

Wilds Pathfinder

Join Date: Aug 2005

BEN

R/N

yeah bio you got scammed.. that's one of the oldest tricks- I used to sell alot of ecto and came across this scam so many times it's sad.. they put in 70gold instead of 70 plat like that

Teklord

Teklord

Krytan Explorer

Join Date: Jun 2005

Lloyd.ab.ca

Lords of All

R/Mo

And then there's the population like myself; wondering what it is like to even see 50 Plat at any one single point of time. Being a computer geek myself, I understand all too well that a vast majority of "errors" are human in nature. The program can only do what it is told. If it works right once, it will work right again and again and again.

Bugs and exceptions happen, due mostly to extreme cases or very specific circumstance. I can't say, I wasn't there, but it doesn't sound like anything abnormal about these circumstances. Therefore without screens that say it was 'x' plat and not 'x' gold, it's very hard to conclude that you saw what you say you saw.

Heck, considering some people's abilities with photoshop - even graphical evidence can be questioned.

So what is it like to have a six figure balance just sitting around collecting dust anyway?

Mavrik

Mavrik

Forge Runner

Join Date: May 2005

Alaska

I was buying cloth once from the trader... my gold count dropped and oddly enough so was my cloth count like I was selling cloth to him. It was really weird and only happened once.

I bet you got scammed though unless the messages clearly stated "Successful trade of ecto for 70plat" or something along those lines.

Bio-72301

Ascalonian Squire

Join Date: Jan 2006

No No No,
Twas not scammed.
After all the gold was gone I went back and checked everything.
I dont remmber his name traded you 92 Platinum
Idont remmeber his name traded you 70 platinum

I however did not get a screenie, I did the normal windows stupid thing to do and logged out to log back and see if that fixed it.

Loviatar

Underworld Spelunker

Join Date: Feb 2005

Quote:
Originally Posted by Bio-72301
Heres a copy of my A-net correspondance --- Its good to see they care so little ---note the sarcasm
from your quote of what they sent you they are willing to check what happened and take action if necessary.

[QUOTE]If you happen to remember the name of that person and the date and approximate time (and time zone) that you traded with them, we will be happy to look into the situation, and if necessary, take appropriate action against the potentially offending player.

Please do not hesitate to let us know if you have any other questions or concerns, and we will be happy to help.[/
QUOTE]

iwhat is wrong with their service?

next time get screenies of each trade?

Bio-72301

Ascalonian Squire

Join Date: Jan 2006

Called A-net --- no matter the cause, I will not recover my gold.

Loviatar

Underworld Spelunker

Join Date: Feb 2005

Quote:
Originally Posted by Bio-72301
Called A-net --- no matter the cause, I will not recover my gold.
it has been stated many times there can be no reinbursement for anything.

if there was a scam they will take action against the scammer.

if there was a genuine computer glitch they can confirm you probably will not get anything back but at least it can be fixed.

why do the rich yell so loudly about what is peanuts to them anyway?

Mavrik

Mavrik

Forge Runner

Join Date: May 2005

Alaska

without screen shot proof or even the name of the one you traded with so they can look into this... your sol. kinda like trying to prove a suspect killed someone without any evidence what so ever.

Bio-72301

Ascalonian Squire

Join Date: Jan 2006

Quote:
Originally Posted by Loviatar
it has been stated many times there can be no reinbursement for anything.

if there was a scam they will take action against the scammer.

if there was a genuine computer glitch they can confirm you probably will not get anything back but at least it can be fixed.

why do the rich yell so loudly about what is peanuts to them anyway?
IM not rich .... i was around 270k, trying to work up for fissure. But now im down to 111k ... blah.

Teklord

Teklord

Krytan Explorer

Join Date: Jun 2005

Lloyd.ab.ca

Lords of All

R/Mo

270K? 111K? Not rich?

Well that's still a far jump ahead of my current 38K, which is the most I've ever had or even seen. And I know many others out there like me that have never seen a six digit figure in this game.

Not to mention that even what I've got is plenty enough for the items required to play successfully. Naturally I'm not even considering the difference between perfect and near-perfect stats to have any significance.

Poison Ivy

Poison Ivy

Forge Runner

Join Date: Jan 2006

Toronto

Hopping

Mo/A

Quote:
Originally Posted by Teklord
270K? 111K? Not rich?

Well that's still a far jump ahead of my current 38K, which is the most I've ever had or even seen. And I know many others out there like me that have never seen a six digit figure in this game.

Not to mention that even what I've got is plenty enough for the items required to play successfully. Naturally I'm not even considering the difference between perfect and near-perfect stats to have any significance.
Blah, I've been at this game for 877 hours in the past 5 months and I've made around 700k , and I never went farming once , and I have almost everything unlocked.

How do you people burn plats so fast ???

Teklord

Teklord

Krytan Explorer

Join Date: Jun 2005

Lloyd.ab.ca

Lords of All

R/Mo

If not by farming, I would be most interested in knowing where those finances come from. Wealth doesn't seem to accumalate that quickly for me, or many others I've talked with.

.. and that 38K is a shared pool between all 4 of my characters, granted only two of which are ascended.

Recently I've taken my Ranger outside of Augury solo using some traps and taken on some Rockshots, Minatours, and Griffons. I've only do so a few times, earned a skill point and between items and gold around 2K. Fastest 2K I've ever made, however I this would no doubt qualify as 'farming' as there was no other goal than the hunt itself. Apparently people can make 100K in a week's worth of doing this for 3 hours a day. New to the concept of solo, those runs took me about an hour; effecitively those claims would have them doing this at least twice as fast.

Oh well, it matters not. It was fun, and I'm no doubt going to try this in other areas, I like challenges. However as stated above by another, it can be annoying to have these multi platium-aires claiming to have 'lost' some and demanding it back. And back to that topic, the only solid proof would be in logs. "Screenies" don't mean much, I could fake a 'bad' trade screen with the help of a friend and my skill in Photoshop. Also if money is so easy to come by with or without the farm, why complain in the first place? Just go back out there and get it.

Old Dood

Old Dood

Middle-Age-Man

Join Date: May 2005

Lansing, Mi

W/Mo

Yeah...I only have 38K in storage too. I have spent about 100K since I made this character. I never really farm tho...boring to me.

I am just a monk....a poor man of the cloth..."Alms...for the Dood?"

Jetdoc

Jetdoc

Hell's Protector

Join Date: Jul 2005

The Eyes of Texas [BEVO]

D/A

Bio - the problem is that, without screenshots (and even those can be doctored), I could e-mail/call up A-Net tommorrow and claim that I had a "glitch" that caused 900K to disappear from my account. They cannot simply deposit the money in your account based on your claim, EVEN IF you had screenshots.

Teklord/Old Dood - I'm not sure why you guys are having a hard time accumulating money. I am on my 2nd character and made sure that she started out with zero. After three weeks of playing her (I'm in Lions Arch right now - that's as far as I've gotten), I have already accumulated 22K. And that's roughly 1/3 of the game, if that, and I haven't even hit the areas where the valuable drops are (e.g. Desert and Southern Shiverpeaks).

No farming, no trading, no nothing. Just doing the quests and the missions.

Now, I DO try to do everything possible solo without henchmen, so that could be the difference in our wealth. I identify and sell everything to the merchant except armors, which I normal salvage and sell the materials to the materials trader. I also normal salvage "highly salvageable" items for that same reason.

Teklord

Teklord

Krytan Explorer

Join Date: Jun 2005

Lloyd.ab.ca

Lords of All

R/Mo

Solo would make a huge difference. In fact that sounds fun, I'm thinking I should start a new character of some kind to play as much of the game solo or with as few players/henchmen as possible. I could probably do better to salvage more of the things I pick up as well. Either way, I'm definitely getting into the solo movement for a good challenge.

Sol_Vie

Sol_Vie

Desert Nomad

Join Date: Aug 2005

Boston, MA

Blood Of Orr [BoO]

Send in a message with Screen shots to GW support. A guildie of mine lost all her gold and one time when she switched to international districts. They'll give you the money back. (She didn't even provide screenshots.)

Caldec

Caldec

Wilds Pathfinder

Join Date: Dec 2005

Buffalo, NY

ok just a response to you ppl saying you have no money or complaing about money loss there is nothing that can be done abut it there isnt a undo button at a-net headquaters and ive had this game for just 2 months and in item alone i have a worth over over 750k with cash added close 2 900k money is easy 2 come by and its only a game no need 2 get so angry about these thing just go get it again.

/all who read pm me in game if u need help gaining items or cash id b glad 2 help work out a build for you thatll work my name in game is Sir Caldec add it 2 friends as i ma b on another character at the time/

Savio

Savio

Teenager with attitude

Join Date: Jul 2005

Fifteen Over Fifty [Rare]

This is the Technician's Corner for computer problems, not for ranting about being scammed. You already have contacted http://support.guildwars.com/, so there's nothing else we can do for you. Closed.