Anybody else have this problem PLz i need help

EiS

Lion's Arch Merchant

Join Date: Jan 2006

Save The Dragons

R/Mo

I have had Guild wars now for about 4 months and not a problem and all of a sudden today i go to login and play and i get to the Char selection screen and i get this message




i don't get it i have never cheated ot ripped anybody off or anything that would make them disable the account anybody know of any other reason this would happen

Savio

Savio

Teenager with attitude

Join Date: Jul 2005

Fifteen Over Fifty [Rare]

1. Where did you buy your account of Guild Wars from?

2. What have you downloaded recently?

3. What e-mails or web sites have you visited recently?

EiS

Lion's Arch Merchant

Join Date: Jan 2006

Save The Dragons

R/Mo

1 i bought the game from best buy, 2 i haven't downloaded anything except for a screensaver actully the one guild wars SS i got from these forums and 3 nothing i don't use on a regular basis everything i have done recently i do like everyday and no problems then all of a sudden today i get this problem like i said before i have been useing this account and the key associated to it for like 4 months and no problem

Kaguya

Desert Nomad

Join Date: Jan 2006

Moon

Mo/

I'd contact support at ANet and ask why is the account jammed.. Could be a misundestanding on some side.

Kook~NBK~

Grotto Attendant

Join Date: Mar 2005

A little chalet outside Drok's

Natural Born Killaz

Yeah, check with ANet. I would think that they'd want you to know why you've been blocked (have you checked your e-mail?)

EiS

Lion's Arch Merchant

Join Date: Jan 2006

Save The Dragons

R/Mo

ya i have checked my e-mail and nothing and i have sent a e-mail to [email protected] but i think i'm going to have to wait till tomorrow to get my answer back cuz its late ya i haven't heard anything to why it has been disabled or anything of the like from anything to do with guild wars or there respective companys i'm just kinda pissed right now cuz i have like 94k after just buying all my sup monk runes for my soon to be 55 monk and just got a victo's blade which i haven't even been able to use yet and now this account problem if i can't get it fixedi won't even be able to use the blade man this sucks

Stealthy Trapper

Stealthy Trapper

Frost Gate Guardian

Join Date: Dec 2005

Cincinnati, Ohio

Knights Assassins [Kill]

R/

What is the name of your other three characters? If one has a vulgar name then you probably missed the 24hr ban (or whatever your time limit was) and now you can't play. Had to of done something wrong to upset A-Net.

Sirkaze

Lion's Arch Merchant

Join Date: Jan 2006

London/Uk

The Lost Saracens

E/Mo

Perhaps you did bad thing to a person and reported you, Anet are gving out perm ban's i heard. hmmm so many people i reported


I met people with the same problem as you it seems they scammed etc

Yanman.be

Yanman.be

Banned

Join Date: Dec 2005

Belgium

[ROSE]

A/

i do see an assassin in the 4th slot..maybe that's the problem?

Kaguya

Desert Nomad

Join Date: Jan 2006

Moon

Mo/

Quote:
Originally Posted by Yanman.be
i do see an assassin in the 4th slot..maybe that's the problem?
Mnah, they can still be on the account, just can't play them until another factions beta weeked, or buying the game in near future.

Sirkaze

Lion's Arch Merchant

Join Date: Jan 2006

London/Uk

The Lost Saracens

E/Mo

Its simple guys he did a bad thing to a person Anet would never ban an account without a reason.

Sirkaze

Lion's Arch Merchant

Join Date: Jan 2006

London/Uk

The Lost Saracens

E/Mo

And i hope that the new Perm bans come out because ill love to get rid off the foul and dirty tricks people do to other people

Funda

Funda

Jungle Guide

Join Date: Sep 2005

Arcane Nexus [ANX]

N/Mo

have you said anything derogatory or particularly nasty recently?...

Arena.net DOES suspend accounts that have been reported for this stuff.

dargon

Furnace Stoker

Join Date: May 2005

The Seraphim Knights [TSK]

R/

ANet is also banning people that abuse the current pvp glitch where you can attack your own team.

EiS

Lion's Arch Merchant

Join Date: Jan 2006

Save The Dragons

R/Mo

like i said in the posts above i haven't done anything of the like to get my account disabled haven't said anythign bad to anybody i don't have any bad names for my Char's names are Eis Dragon, Eis Drake, E I S, and Eis Griffen, i haven't done anything and i mean anything to warrent the account being disabled

Anybody know how long it takes them to reply back to there e-mail's i sent them one last night and still nothing

Funda

Funda

Jungle Guide

Join Date: Sep 2005

Arcane Nexus [ANX]

N/Mo

No, I'm afraid I haven't been in a like situation as you are. I do hope a resolution or an explanation comes quickly for you.

EiS

Lion's Arch Merchant

Join Date: Jan 2006

Save The Dragons

R/Mo

ya it has been two days now and still no reply back

foamymaster1479

foamymaster1479

Academy Page

Join Date: Apr 2005

Spencerport, NY

Guild Wars Team Play

D/Mo

yah i don't think they ever reply, but i hope that the perm ban isn't true because what if someone reports you for nothing or what if someone ran you and you didn't have the money is that scamming, idk i think that at most for something like that you would get suspended. I don't think it is very fair that if you never hacked and that if they have no proof that they can perm ban. I think if that was to ever happen i would have to sue.

EiS

Lion's Arch Merchant

Join Date: Jan 2006

Save The Dragons

R/Mo

i diden't do anything infact i haven't done anything with anybody the last like 7 times i played the game i was bymy self eather soloing or useing hench and i only ask for a run or do anything if i have the gold for it if i don't have the gold for it i just don't worry about it and get there my self normaly through the game i haven't ripped anyboy off i haven't talked bad to anybody the whole time i played thegame the worst thing i said to anybody was "you know your asking to much for that dye" i don't think saying that would get me a ban and that was like a month ago

dargon

Furnace Stoker

Join Date: May 2005

The Seraphim Knights [TSK]

R/

You say you emailed them and haven't heard back. Sending an email is the wrong thing to do (unless you went through the support website to do it). Hit up the support site (support.guildwars.com), click on ask a question, and fill out the form and point blank ask why you've been banned. Most time I have some form of response, even if it's just a cookie cutter response within about 2 hours.

EiS

Lion's Arch Merchant

Join Date: Jan 2006

Save The Dragons

R/Mo

well i have done both now i have done what you said exactly and directly asked why have i been banned

Senator Tom

Senator Tom

Banned

Join Date: Aug 2005

California

[Dark]

W/

Quote:
Originally Posted by EiS
like i said in the posts above i haven't done anything of the like to get my account disabled haven't said anythign bad to anybody i don't have any bad names for my Char's names are Eis Dragon, Eis Drake, E I S, and Eis Griffen, i haven't done anything and i mean anything to warrent the account being disabled

Anybody know how long it takes them to reply back to there e-mail's i sent them one last night and still nothing
it took them about a day to send me an already-made message when i emailed them about my character being mysteriously deleted. not sure why they havent gotten back to you

EiS

Lion's Arch Merchant

Join Date: Jan 2006

Save The Dragons

R/Mo

guess what guys still waiting on the reply man what do they do all day sit there and pick there noses gezz i'm getting more pissed everyday goes by what am i supposed to do go out and buy another game just for the cd-key man this sucks i wonder if i can call the BBB about this and complain

FalconDance

FalconDance

Jungle Guide

Join Date: Sep 2005

...deep within the sylvan splendor...

Order of the Migrating Coconuts [ALBA]

I've never gotten a direct email back from Anet: I retrieve my answers/responses from my support account page itself. Perhaps you should check there rather than get yourself in a snit.

EiS

Lion's Arch Merchant

Join Date: Jan 2006

Save The Dragons

R/Mo

ya man i have been checking both i have used support thing before like for Steam they use the same support style ask a question and other stuff like that and i got a reply back 3 hours later not so far 4 days later

fiery

fiery

Banned

Join Date: Oct 2005

maryland

InYurFace Gaming [IYF]

R/

ya whenever i was suspended i got a letter right after i asked why i was. that was about 5 hours after sending my email.

EiS

Lion's Arch Merchant

Join Date: Jan 2006

Save The Dragons

R/Mo

ya finally got a e-mail back today it was disabled cuz the guy i got the cd-key off of bought it with a Credit card and he never confirmed the credit card so they disabled it so i just got another cd-key from a friend and now i'm back on playing