Game freezing

Mr T Bone

Ascalonian Squire

Join Date: Apr 2005

While I am playing the screen just freezes sometimes and I hear the last sound repeated over and over again. I have to reboot. What could be causing this?

eddiejclayton

Pre-Searing Cadet

Join Date: May 2005

Does this happen with any other games or is it just Guild Wars? I had a similar situation a few months ago..happened in all games. My problem was my PSU, all of my rails were low.

kirab

kirab

Academy Page

Join Date: Apr 2005

W/Mo

Post your system specs as well.

Mr T Bone

Ascalonian Squire

Join Date: Apr 2005

Just Guild wars

AMD Athlon XP 2600+ , 2.08 GHz, 512 mb RAM.
Is this enough info? If need more could you tell me where to find it. Thankyou

Mr T Bone

Ascalonian Squire

Join Date: Apr 2005

i did a BurnInTest and these are results. hope these help

Principa Discordia

Principa Discordia

Site Contributor

Join Date: Apr 2005

England.

Just out of curiosity, T Bone, could you provide us with the following information?

1.) The make and model of your graphics card.
2.) The make and model of your sound card.
3.) The watts/volts ratings of your PSU (if possible).
4.) When was the last time you defragged your hard disk?
5.) Is there any noticeable heat coming from inside the PC?
6.) Have you attempted to reinstall the Guild Wars client?

This information could help a lot. Thanks in advance.

Mr T Bone

Ascalonian Squire

Join Date: Apr 2005

Quote:
Originally Posted by Principa Discordia
Just out of curiosity, T Bone, could you provide us with the following information?

1.) The make and model of your graphics card. Where can i find this info
2.) The make and model of your sound card.Where can i find this info

3.) The watts/volts ratings of your PSU (if possible).Where can i find this info

4.) When was the last time you defragged your hard disk? Not for a long time
5.) Is there any noticeable heat coming from inside the PC? Usually at 52C when playing guild wars
6.) Have you attempted to reinstall the Guild Wars client? No

This information could help a lot. Thanks in advance.
thanks for help but need to know where to find the info

Principa Discordia

Principa Discordia

Site Contributor

Join Date: Apr 2005

England.

Quote:
Originally Posted by Mr T Bone
thanks for help but need to know where to find the info
No problem, I'll give you a hand...

1.) The make and model of your graphics card.
You can find this by clicking Run... on the Start menu and typing "dxdiag" into the box. Once the DirectX screen loads, click the display tab and it should show all the information about your graphics card that we need.

2.) The make and model of your sound card.
You can also find this in the DirectX screen, but sometimes it's incorrect (mainly if it's an on-board sound card.) Let me know what it says anyway.

3.) The watts/volts ratings of your PSU (if possible).
You can find this by opening the case on your PC, at the top of the case (assuming you have a tower) should be a box where your power lead plugs in. On the visible side of that box should be a large sticker with a bunch of numbers, what I'm particularly interested in is the power rating (eg. 350w) and the 12v rating (eg. 15a).

I suggest you try defragging your hard disk and, if the problem remains, reinstalling Guild Wars. Can't wait to hear back from you.

Svenn

Svenn

Frost Gate Guardian

Join Date: May 2005

near Atlanta, GA - USA

Dark Entities (DE)

R/Mo

Quote:
Originally Posted by Mr T Bone
i did a BurnInTest and these are results. hope these help
As far as I can see in the screenshot, you didn't run the 3D Graphics, which is probably the most relevant test in this instance. Try giving that a spin for 15 min. at 100%, by itself. Monitor your card temps, if you have that capacity.

You might also give memory a spin at 100% by itself, as you didn't put much of a load on it last time.

Mr T Bone

Ascalonian Squire

Join Date: Apr 2005

Quote:
Originally Posted by Principa Discordia
No problem, I'll give you a hand...

1.) The make and model of your graphics card.
You can find this by clicking Run... on the Start menu and typing "dxdiag" into the box. Once the DirectX screen loads, click the display tab and it should show all the information about your graphics card that we need.

2.) The make and model of your sound card.
You can also find this in the DirectX screen, but sometimes it's incorrect (mainly if it's an on-board sound card.) Let me know what it says anyway.

3.) The watts/volts ratings of your PSU (if possible).
You can find this by opening the case on your PC, at the top of the case (assuming you have a tower) should be a box where your power lead plugs in. On the visible side of that box should be a large sticker with a bunch of numbers, what I'm particularly interested in is the power rating (eg. 350w) and the 12v rating (eg. 15a). 12v rating = 20A peak 16A max and its 240W at 12V
I suggest you try defragging your hard disk and, if the problem remains, reinstalling Guild Wars. Can't wait to hear back from you. Done
here you go thanks

Principa Discordia

Principa Discordia

Site Contributor

Join Date: Apr 2005

England.

Thanks a lot for the info! Your graphics card should run Guild Wars quite well, I've never heard of any serious issues with the 9200 series, but you will need to turn a lot of settings down (assuming you haven't already.)

I do have to say, though, that a 240w power supply is rather small. It could well be causing problems. The 12v rail has a nice amount of power though, so it should be okay I guess. Still, I'm suspicious of it.

Did defragmenting your hard drive help at all? If not then please reinstall Guild Wars (if you have the time) and get back to us.

Thanks a lot for the continued input.

termite

termite

Frost Gate Guardian

Join Date: May 2005

It's possible that your drivers are making your computer freeze. I was running on Catalyst 5.1's before and it would freeze every now and then (the same way you described it). After installing 5.4 the problem went away.

P.S. The latest (as of today) are 5.5's at http://www.ati.com/home/online/CatalystXPdriver.html

Mr T Bone

Ascalonian Squire

Join Date: Apr 2005

I havent froze for 5 hrs of gameplay today so i think its fixed.
Solutions I took:
Defragging
Taking off cases reducing temp from 54C to 47C

Dunno which 1 is the 1 that solved it.

Thanks for help people

Principa Discordia

Principa Discordia

Site Contributor

Join Date: Apr 2005

England.

54c is relatively safe, so I assume it was just that your hard disk was fragmented and massively increasing data access times.

If it has any more trouble, let us know.

Mr T Bone

Ascalonian Squire

Join Date: Apr 2005

I havent froze for 5 hrs of gameplay today so i think its fixed.
Solutions I took:
Defragging
Taking off cases reducing temp from 54C to 47C

Dunno which 1 is the 1 that solved it.

Thanks for help people

Mr T Bone

Ascalonian Squire

Join Date: Apr 2005

Quote:
Originally Posted by Principa Discordia
54c is relatively safe, so I assume it was just that your hard disk was fragmented and massively increasing data access times.

If it has any more trouble, let us know.
Can defragging fk up your com i remember being told this ages ago

Principa Discordia

Principa Discordia

Site Contributor

Join Date: Apr 2005

England.

Quote:
Originally Posted by Mr T Bone
Can defragging fk up your com i remember being told this ages ago
Not in the slightest. Regular defragging keeps a hard disk very healthy.

Mr T Bone

Ascalonian Squire

Join Date: Apr 2005

Quote:
Originally Posted by Principa Discordia
Not in the slightest. Regular defragging keeps a hard disk very healthy.
ok thankyou youve been a great help

Mr T Bone

Ascalonian Squire

Join Date: Apr 2005

what is your name in game Principa i would love to fight with you and be friends .
Im Mr T Bone or Mr T Shirt

Lestaticon

Ascalonian Squire

Join Date: May 2005

I hope you don't mind me saying so, Principa, but outstanding work. You're very kind and patient.

Mr T Bone, good going. It makes the whole process so much more rewarding for a volunteer tech when you're that responsive. Kudos to both of you.

Sorry to interrupt the thread, but this was some solid communication.