EB Games fails again...
Ravenglass
Well I went to my local EB Games and was told I should have pre-ordered the pre-order, to ensure I got a pre-order as they would have had to order the pre-order in order to make sure i got it.
Mordakai
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Originally Posted by Ravenglass
Well I went to my local EB Games and was told I should have pre-ordered the pre-order, to ensure I got a pre-order as they would have had to order the pre-order in order to make sure i got it.
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Seriously, according to a post by Inde, NCSoft is footing the bill for the pre-order packages.
If you put down money, you should demand the pre-order package when it comes in. EB Games loses nothing in the deal.
If EB Games refuses, burn their store to the ground (or just shop somewhere else to avoid annoying legal problems).
Rayea
ahem..for those in the UK....
THE EUROPEAN ONLINE PRE-ORDER (no box or contents)
Beginning March 3rd, European customers can visit their favorite online retailer to pre-order Guild Wars Factions online. The online pre-order will include:
A key that provides access to the Factions Preview Event on March 24th
Access to Guild Wars Factions twenty-four hours before the official release date
Exclusive in-game items—one unique item for each of the two new professions
A "friend" key that gives one of your friends access to the Factions Preview Event on March 24th
THE EUROPEAN BOXED PRE-ORDER PACK
The European boxed Pre-Order Pack will be available in stores on March 31st and will include:
Access to Guild Wars Factions twenty-four hours before the official release date
Exclusive in-game items—one unique item for each of the two new professions
A tactical guide and quick-reference card PDF in five different languages
A CD that includes concept art, wallpapers, in-game movies, and Factions music
A Guild Wars Factions poster
and...for north america....
The NORTH AMERICAN PRE-ORDER INCLUDES:
A key that provides access to the Factions Preview Event on March 24th
Access to Guild Wars Factions twenty-four hours before the official release date
Exclusive in-game items—one unique item for each of the two new professions
A "friend" key that gives one of your friends access to the Factions Preview Event on March 24th
A 14-day, 10-hour trial of Guild Wars (original Prophecies campaign)
A tactical guide
A quick-reference card
A CD that includes concept art, wallpapers, and in-game trailers
persoanlly, im feeling shafted....mightly shafted.....i pre-ordered both ce and normal factions at GAME, and im not getting the ruddy friend key and the froob trial of origial, i hoped to get my firned to play with them.......THAT was what i wanted in the first place, and i CANNOT order ONLINE...I have no creditcard..period >.<
THE EUROPEAN ONLINE PRE-ORDER (no box or contents)
Beginning March 3rd, European customers can visit their favorite online retailer to pre-order Guild Wars Factions online. The online pre-order will include:
A key that provides access to the Factions Preview Event on March 24th
Access to Guild Wars Factions twenty-four hours before the official release date
Exclusive in-game items—one unique item for each of the two new professions
A "friend" key that gives one of your friends access to the Factions Preview Event on March 24th
THE EUROPEAN BOXED PRE-ORDER PACK
The European boxed Pre-Order Pack will be available in stores on March 31st and will include:
Access to Guild Wars Factions twenty-four hours before the official release date
Exclusive in-game items—one unique item for each of the two new professions
A tactical guide and quick-reference card PDF in five different languages
A CD that includes concept art, wallpapers, in-game movies, and Factions music
A Guild Wars Factions poster
and...for north america....
The NORTH AMERICAN PRE-ORDER INCLUDES:
A key that provides access to the Factions Preview Event on March 24th
Access to Guild Wars Factions twenty-four hours before the official release date
Exclusive in-game items—one unique item for each of the two new professions
A "friend" key that gives one of your friends access to the Factions Preview Event on March 24th
A 14-day, 10-hour trial of Guild Wars (original Prophecies campaign)
A tactical guide
A quick-reference card
A CD that includes concept art, wallpapers, and in-game trailers
persoanlly, im feeling shafted....mightly shafted.....i pre-ordered both ce and normal factions at GAME, and im not getting the ruddy friend key and the froob trial of origial, i hoped to get my firned to play with them.......THAT was what i wanted in the first place, and i CANNOT order ONLINE...I have no creditcard..period >.<
Phoenix Denfer
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Originally Posted by kovey00
Just called best buy and they said that they do have the pre-order package. Don't know if its just mine or if they all do. Going to get it now. You all may want to check again.
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Went in today and sure enough...two days AFTER the announced date it would be on the shelves, it is....still NOT on the shelves.
Alex Weeks if you are reading...do you have any idea why these partner merchants don't have the pre order package Anet announced they should have by now?
UPDATED: It appears they SHIPPED the boxes on the 28th and will be in stores next week about March 7th or so. They really need to proof their webpages better...
Thank you.
Mordakai
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Originally Posted by Rayea
persoanlly, im feeling shafted....mightly shafted.....i pre-ordered both ce and normal factions at GAME, and im not getting the ruddy friend key and the froob trial of origial, i hoped to get my firned to play with them.......THAT was what i wanted in the first place, and i CANNOT order ONLINE...I have no creditcard..period >.<
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I guess I should quit complaining now as an American....
Commander Ryker
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Originally Posted by capblueberry
i went there one time and had alot of $1 bills and they wouldn't accept them
"there isn't enough room in the register" i said ok fine went down the road to rhinos video games and bought there instead, they treat u better there |
capblueberry
yea, the guy workin even though is was an @$$ he did give me a discounted gamecube cuz he told me the wrong price so i didn't feel rite to complain, but otherwise i would've reported him
EternalTempest
What Im curious about is Gamestop bought ebgames (and gamestop does not show up I hate X because of y like eb does...) yet they perfer the eb game logo due to being more known...
M4rk
I registered just to crash this thread.
I got my CE preorder about three days ago, maybe four. I ordered from EB Games. I used their website though. Maybe that's the source of your problems.
Anyhow, the actual preorder package is a DVD case, very different than the original Guild Wars preorder's cardboard box (I got that too).
I got my CE preorder about three days ago, maybe four. I ordered from EB Games. I used their website though. Maybe that's the source of your problems.
Anyhow, the actual preorder package is a DVD case, very different than the original Guild Wars preorder's cardboard box (I got that too).
capblueberry
ok guys have another story about the crap eb games does:
Ok i preorder oblivion CE cuz ive been waitin for the game for like 2 years, well it came out today and ive been lookin forward to gettin it all day after school, well i call em just to find out that they didn't get the CE in 2day jsut the normal ones, sooooo i go and take my business to game stop and they have extra of the regular one so i get that
Ok i preorder oblivion CE cuz ive been waitin for the game for like 2 years, well it came out today and ive been lookin forward to gettin it all day after school, well i call em just to find out that they didn't get the CE in 2day jsut the normal ones, sooooo i go and take my business to game stop and they have extra of the regular one so i get that
Prefectus
well i put 5.00 down on the ce and guess what i go in today to pay it off in full and there not selling it all the sudden and i cant add money to the pre-order
well i forsee if eb dosent have my game release day and it better be the ce if not im geting a lawer that will show them
well i forsee if eb dosent have my game release day and it better be the ce if not im geting a lawer that will show them
capblueberry
i went into gamestop and they were really nice, welcome me wen i came in and everything, i no that gamestop and eb are the same, but gamestop seems so much better
Mage Henchnem
I think your best bet is online preordering. I looked for about 2 days all over the town and was unable to get it anywhere. The guy at best buy told me that they had it in stock but coudln't find it, this after telling me not to worry about the fact that they dont reserve titles, as he didn't think it would be a big seller. Thanks dude, you screwed me. So I ended up buying it offline, got the preorder disk 2 days later, only bad part was paying th $4 for shipping, but oh well, I got what I wanted, and now im a happy camper!
For the most part gaming stores are FTL unless the manager happens to be into the same game that you are.
For the most part gaming stores are FTL unless the manager happens to be into the same game that you are.
Ghull Ka
I ordered my preorder from ebgames.com. The bonus disc was shipped via United States Postal Service on the 13th.
Still hasn't arrived. Super pissed.
Still hasn't arrived. Super pissed.
rollntider
ordered from gamestop, and bought one from best buy. I ordered CE from gamestop shipped within a week. Now waiting on the release. I bought a regular edition from bestbuy, I will pick it up release day.
Prefectus
yeah i droped my eb order and went with best buy for the ce
Mattman288
EB was sold out of CE (possible?) and had no preorder packages left. The guy helped me as much as he could. Out of all the years I have been gaming, EB games hasn't really let me down, and I don't really understand what all the hype is about. Sure, they make mistakes, and things don't get there on time, everytime, but everybody makes mistakes. Suck it up.
capblueberry
a mistake is one thing, but to tell me to my face that they will call me (the MANAGER said that) and not do it, thats lieing
eternal pho
i personally do not like EB games b/c they scam u with its prices
Masseur
I walked into a Gamestop a couple weeks ago, which is EB Games since they are both one and the same now, and bought my preorder with no problems.
Dragonblood
I had no problem getting the pre-order from the EB Games where I live. But the salesguy did have a problem finding GW:Factions on thier system, but lucky for me a salesgirl there over heard us, and told the salesguy where to look on the system. So I know that the EB Games where I live will get both Standard & CE versions.
Former Ruling
My friends pulled their pre-orders form my EBgames also.
Mine said they didn't plan on offering the pre-orders, and still dont beleive me when I say Factions has a CE....
Mine said they didn't plan on offering the pre-orders, and still dont beleive me when I say Factions has a CE....
stryphe
Well I've had a problem with EBGames since Gamestop bought them. I never liked Gamestop, but they do seem to be the ones with the pre-order packages, my roomate got his from there. I don't care too much about it, while I would like to have it because I enjoy concept art, I don't care as long as they deliver my game on time.
Commander Ryker
Screw EB and all those other hacks......order from Amazon. They are awesome.
Kool Pajamas
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Originally Posted by Commander Ryker
Legally, they can't not take $1. bills. It is legal US currency. I would have called the cops.
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Lint
Heh, I got my package march 14th. Yesterday i went to preorder another factions for my cousin, I asked them "Can i preorder Guildwars Factions" and they said "I'm sorry but there is no such game as that" I said "Get your eyes checked, look again" He said "Ok".... He searched and searched and he said "Look! There is no such game" "Come here" And i said its a PC game. Then he started lecturing me on how your sopose to say the system before even saying tha game... So he found it, I was carring a 20 in my hand (i had no change) he said the pre-order is 20 dollars.... I said 5 dollars... He said "Hey look! im a professional at Eb Games, and its 20 dollars! you get 5 dollars off the game itself!" Then the manager walked in and saw us arguing and said, "is there a problem" And i said "this @$$H()L3 is charing me 20 dollars for a 5 dollar pre-order. The manager said get out to the worker. Then i asked him for faction, i gave him 5 dollars. I asked for the pre-order package and he said "Ohh there out". I just grabbed recite and left....
Kern Wolf
It seems a lot of us are getting burned trying to pre-order.
I work in Northern NJ (near Giants stadium). I went to 2 Best Buys in the area..no luck.
I live in Central NJ. I went to 2 Best Buys, and 1 CompUSA. 1 store had the regular version; no one had the Collector's...
Didn't think it would be such a PAIN to pre-order this...
I work in Northern NJ (near Giants stadium). I went to 2 Best Buys in the area..no luck.
I live in Central NJ. I went to 2 Best Buys, and 1 CompUSA. 1 store had the regular version; no one had the Collector's...
Didn't think it would be such a PAIN to pre-order this...
Cronos Khan
I pulled my pre-order from EB since my store never got any preorders in...BS. Droped the preorder and went with Gamestop which gave me my box and my CE preorder deposit 
and I'm not going to begin when after you buy a game they force you to preorder ANOTHER game...gah ><
and I'm not going to begin when after you buy a game they force you to preorder ANOTHER game...gah ><
Desbreko
The local GameStop here is usually pretty good with this sort of thing, but not this time. I went in shortly after the pre-orders started and put my $5 down. "Sorry, we haven't gotten the pre-order packages in yet. Check back later to pick one up." Okay, I figure that's no problem, so I wait a couple weeks and go back. "Sorry, we're out and probably won't be getting any more." . . . Well that's just great.
Hopefully I can find somewhere else in town with pre-order packages left, because I'm going to be pissed if I can't get a pre-order key even though I've pre-ordered.
ArenaNet really needs to find a better way to do this sort of thing.
Hopefully I can find somewhere else in town with pre-order packages left, because I'm going to be pissed if I can't get a pre-order key even though I've pre-ordered.
ArenaNet really needs to find a better way to do this sort of thing.
obastable
Sorry if this comes out a bit disjointed.. I just woke up from a moderately unsatisfying nap.
I dunno where all these horror stories from EB Games come from... the one near me is awesome. My step-dad pre-ordered his copy, took the package in hand that day, and is having the game mailed to him for the 27th.
I pre-ordered 2 copies for myself and the Fiance... we didn't go early enough to get the pre-order package, but oh well. After reading what Gaile had to say yesterday, we phoned our local EB Games up today, and were informed that our lil' Canadian shop prolly wouldn't receive any of the new pre-order kits. Instead, it's been arranged for us, to receive 2 cd-keys from the Customer Service dept. on Monday or Tuesday (I dun't remember which day) via the goold ol' telephone. Apparently they use a U.S. specific postal service and thus can't just mail us 2 kits. No big deal, really.. we just want the access keys and the pre-order items, as the step-dad has given us all the extra crap out of his pre-order package.
When the dude in the shop couldn't get me what I wanted, I just phoned Customer Service. Truth be told, they're pretty helpful people, and generally give ya what you want if it'll keep your money going into their pockets.
You'd probably get more out of it a situation like this if you called Customer Service and bitched at them, rather than bitching on the forums about how terrible it was.
I dunno where all these horror stories from EB Games come from... the one near me is awesome. My step-dad pre-ordered his copy, took the package in hand that day, and is having the game mailed to him for the 27th.
I pre-ordered 2 copies for myself and the Fiance... we didn't go early enough to get the pre-order package, but oh well. After reading what Gaile had to say yesterday, we phoned our local EB Games up today, and were informed that our lil' Canadian shop prolly wouldn't receive any of the new pre-order kits. Instead, it's been arranged for us, to receive 2 cd-keys from the Customer Service dept. on Monday or Tuesday (I dun't remember which day) via the goold ol' telephone. Apparently they use a U.S. specific postal service and thus can't just mail us 2 kits. No big deal, really.. we just want the access keys and the pre-order items, as the step-dad has given us all the extra crap out of his pre-order package.
When the dude in the shop couldn't get me what I wanted, I just phoned Customer Service. Truth be told, they're pretty helpful people, and generally give ya what you want if it'll keep your money going into their pockets.
You'd probably get more out of it a situation like this if you called Customer Service and bitched at them, rather than bitching on the forums about how terrible it was.
Desbreko
Whoo! Good old Software Etc. comes through again. The first game store in this city, and apparently still the best. I called around and found that they were the only place in town with a pre-order package left. I say "a" package because they only had one left, but still--they even set it aside for me so it wouldn't get taken before I could get there to place the pre-order. The local EB Games never even got any of the packages and GameStop, as I mentioned above, ran out.
I am now content and happy.
I am now content and happy.
Dark Suoon
ebgames always does this but for some lucky reason i got my preorder package and stuff
LordDeArnise
I know your pain. I was fortunate to get my pre-order packages even though I cancelled my SE preorder to preorder the CE. Locally, my Best Buy store could use some improvement in their stock of PC games, but at least my local EB Games and Gamestop are decent enough when it comes to pre-orders; the guys there are pretty friendly. When all else fails, there's a local Circuit City to go to too, which was where I found C&C: The First Decade, a game the other stores didn't have.