GW Crash Problem - Error Log & System Specs Posted

Hi, I thought I would post here and see if anyone could help me out. ANet Tech support couldn't do squat! Anyway here are my system specs.

All devices run with latest drivers and I have done the spyware check, the virus check, and defragmented all the drives.
The game was reinstalled.
All heat sink components are using Arctic Silver 3.
CPU: 64-bit AMD Athlon 64 processor (Socket 754) w/Thermaltake Venus 12
Motherboard: MSI K8N Neo Platinum w/ NForce 3 Chipset
Memory: 512MB Geil Single Channel PC3200 400MHz DDR
Video: ATI Radeon 9800 XT 128mb w/VGA Silencer by Artic Cooling & Copper Ram Sinks

I continually get the crash log below..

(1) GrFontBuildModel(): Extremely frequent calls. 5 pages allocated.
(2) Texture '' file not found
(2) Linked item specifies a custom color but uses a model file 2137d that does not define an armor texture.

So does that mean something is wrong with my machine? Heat related? My system runs at normal temps. Or is there a problem with the game not being able able to find a custom color that uses a model file 2127d that does not define an armor texture?

I'm also noticing that after i crash and log back in and ask people around me.. "did you just crash too?" they answer with "yes, I just crashed too" isn't that something?

Although I do have other crashes besides this one, but one strange thing is that I never get a BSOD, I only get crashed to the GW report program, or crash to desktop, or crash restarts.

*--> Crash <--*
Assertion:
P:\Code\Base\rtl/IdMgr.h(73)
App: Gw.exe
ProgramId: 1
Build: 10782
When: 5/18/2005 23:06:34
Flags: 0

*--> System <--*
Name: xxxx
IpAddr: x.x.x.x
Processors: 1 [AuthenticAMD:15:12:0]
OSVersion: 5.1

*--> Thread 0xfffffffe <--*
eax=fffffffe ebx=006e44d8 ecx=006e44d8 edx=00000000 esi=006f4108 edi=006f4108
eip=00402071 esp=0116f8ec ebp=0116f900
cs=0202 ss=001b ds=0023 es=0023 fs=0023 gs=0038 efl=00000000

*--> Code <--*
00402051 e84a1f0b 0083c40c 5ec39090 90909055 .J......^......U
00402061 8bec83ec 0c56578b f28bf9e8 00000000 .....VW.........
00402071 8f45f454 8f45f855 8f45fc85 f68bd675 .E.T.E.U.E.....u
00402081 05ba9445 6e008b4d 088d45f4 50518bcf ...En..M..E.PQ..
00402091 e80a0000 005f5e8b e55dc204 00909055 ....._^..].....U
004020A1 8bec81ec f0030000 53568d85 10fcffff ........SV......

*--> Trace <--*
Pc:00402071 Fr:0116f900 Rt:00541a51 Arg:00000049 00e44214 001740c0 00e44008
Pc:00541a51 Fr:0116f91c Rt:00569de4 Arg:0116fa0c 0116fa08 00e44214 0f7ab2b4
Pc:00569de4 Fr:0116fa10 Rt:00568df2 Arg:0f7ab2b4 00e44214 0000002a 00000000
Pc:00568df2 Fr:0116fc5c Rt:0055e84c Arg:00e65940 00e657d8 0000343c 0000027f
Pc:0055e84c Fr:0116fc7c Rt:00529605 Arg:00003230 00e657d8 00e657d8 0116fd34
Pc:00529605 Fr:0116fc9c Rt:005286d6 Arg:00e657d8 ffffffff 0052b41e 00000000
Pc:005286d6 Fr:0116fcc8 Rt:00427435 Arg:00000000 00000000 00743f0c 0042272f
Pc:00427435 Fr:0116fd14 Rt:005210d0 Arg:00000027 0116fd30 00000000 00000001
Pc:005210d0 Fr:0116fd44 Rt:00520cd3 Arg:3c5af7a2 0116fddc 3c5af7a2 00000000
Pc:00520cd3 Fr:0116fd7c Rt:00520c26 Arg:3c5af7a2 0116fda8 0050b6ca 3c5af7a2
Pc:00520c26 Fr:0116fd88 Rt:0050b6ca Arg:3c5af7a2 00e32a14 0000000c 3c5af7a2
Pc:0050b6ca Fr:0116fda8 Rt:0050a7e4 Arg:00000002 00e2c8c8 0116fe74 00000000
Pc:0050a7e4 Fr:0116fde8 Rt:0050505e Arg:00e2c8ec 00e32a08 00000004 0116fe74
Pc:0050505e Fr:0116fe54 Rt:00504d8c Arg:00000004 00e2ca90 00000000 00b3d9c6
Pc:00504d8c Fr:0116fe78 Rt:0050499e Arg:0116ff20 0116ff1c ffffffff 00000002
Pc:0050499e Fr:0116ff14 Rt:004cafb2 Arg:00504820 00000001 00000002 ffffffff
Pc:004cafb2 Fr:0116ff34 Rt:004cec5b Arg:0014aa78 00d75370 00d753b8 00369e99
Pc:004cec5b Fr:0116ff68 Rt:004c8bd6 Arg:00000002 00d50000 00d753b8 00d753b8
Pc:004c8bd6 Fr:0116ff80 Rt:006bf45e Arg:00d75370 00d50000 00000000 00d753b8
Pc:006bf45e Fr:0116ffb4 Rt:77e7d28e Arg:00d753b8 00d50000 00000000 00d753b8
Pc:77e7d28e Fr:0116ffec Rt:00000000 Arg:006bf3ff 00d753b8 00000000 01240000

*--> Stack <--*
0116F8EC 00000108 00000000 00402071 0116f8ec ........q @.....
0116F8FC 0116f900 0116f91c 00541a51 00000049 ........Q.T.I...
0116F90C 00e44214 001740c0 00e44008 00000108 .B...@...@......
0116F91C 0116fa10 00569de4 0116fa0c 0116fa08 ......V.........
0116F92C 00e44214 0f7ab2b4 00e44008 3f710090 [email protected]?
0116F93C 3cdc2436 3eac1f93 00000000 beacac21 6$.<...>....!...
0116F94C 00e44214 0f7ab2b4 00e44214 00e44008 .B....z..B...@..
0116F95C 0116fa10 0056a12e af9bf718 122670b0 ......V......p&.
0116F96C 00000001 ffffffff 0116fbf8 00e44214 .............B..
0116F97C 0f7ab2b4 00e44008 11edef98 183e9484 ..z..@........>.
0116F98C 0116f9ac 0055fc25 001740c0 00000000 ....%.U..@......
0116F99C 1ca15a30 00000690 11edef98 00e44008 0Z...........@..
0116F9AC 0116f9d4 00560e99 00000000 00000000 ......V.........
0116F9BC 00000003 11c9d7b0 00e44008 122e08b8 .........@......
0116F9CC 0a8ed128 00e44008 0116f9fc 00575e08 (....@.......^W.
0116F9DC 002078a8 00000000 0e7ebcc0 00000028 .x .......~.(...
0116F9EC 001740c0 00000000 00e44214 00e44214 [email protected]..
0116F9FC 0116fa18 0056a22f ffffffff 00000212 ..../.V.........
0116FA0C 00e44008 0116fc5c 00568df2 0f7ab2b4 .@..\.....V...z.
0116FA1C 00e44214 0000002a 00000000 11c9d204 .B..*...........
0116FA2C 00e44008 00000000 004ab21c 00d50000 [email protected].....
0116FA3C 0000003a 00000003 000000ff 000000ff :...............
0116FA4C 00000000 00000000 00e4408c 00e441b8 [email protected]..
0116FA5C 0ed6fc38 00e44008 0ed6fb68 0ed6fb0c [email protected].......
0116FA6C 41b74a9b 00000000 42624928 42374a9b .J.A....(IbB.J7B
0116FA7C 11ed0044 11ed0038 42374a9b 3f000000 D...8....J7B...?
0116FA8C 00000000 00000000 3f000000 00000000 ...........?....
0116FA9C bf000000 00000000 3f000000 00000000 ...........?....
0116FAAC 00000000 3f800000 00000000 00000000 .......?........
0116FABC 00000000 00000000 3f800000 00000000 ...........?....
0116FACC 00000001 0131bc67 0000004a 0014ff48 ....g.1.J...H...
0116FADC 00000028 00000000 0f3a5ce0 0116fb18 (........\:.....
0116FAEC 0131b035 0014ab44 00000000 12f3cf5c 5.1.D.......\...
0116FAFC 3e963839 3e8c6465 3ec1bdbe 3f800000 98.>ed.>...>...?
0116FB0C 12f3cf5c 001740c0 00000000 001740c0 \....@.......@..
0116FB1C 0116fb34 0134d360 00000022 00000070 4...`.4."...p...
0116FB2C 437f0000 437f0000 00000000 01349b1e ...C...C......4.
0116FB3C 00000000 00000000 437f0000 437f0000 ...........C...C
0116FB4C 00e44008 0116fbc4 0116fbcc 00161ea0 .@..............
0116FB5C 0ab5d794 11d1eb14 00161ea0 0116fb80 ................
0116FB6C 0134d2fd 00000000 00000000 3f800000 ..4............?
0116FB7C 3f800000 0116fbb0 01345bb0 ff66667f ...?.....[4..ff.
0116FB8C 00010002 ff2a454a 01318e88 00000006 ....JE*...1.....
0116FB9C 0116fbc4 01347bb5 0000000e 00000000 .....{4.........
0116FBAC 00000001 ff2a454a 3f800000 00000020 ....JE*....? ...
0116FBBC 00000000 001740c4 0116fb44 0116ff04 [email protected].......
0116FBCC 0141c1f8 00000001 0116fc5c 005675b4 ..A.....\....uV.
0116FBDC 001740c4 0116fc5c 000000be 00000000 .@..\...........
0116FBEC 00000018 0000023a 00000003 0000002a ....:.......*...
0116FBFC 00000001 3f2f0001 00000000 00000000 ....../?........
0116FC0C 00000000 00000001 00000038 0ac02474 ........8...t$..
0116FC1C 0000002c 00000000 0ac02480 0000002d ,........$..-...
0116FC2C 0ac0248c 0f7ab2b4 ffffffff 0f7ab2b4 .$....z.......z.
0116FC3C 001740c0 00e44214 0116fa28 3f800000 [email protected]..(......?
0116FC4C 0116ff04 004acd7c 006f6698 ffffffff ....|.J..fo.....
0116FC5C 0116fc7c 0055e84c 00e65940 00e657d8 |[email protected]..
0116FC6C 0000343c 0000027f 00000001 00003230 <4..........02..
0116FC7C 0116fc9c 00529605 00003230 00e657d8 ......R.02...W..
0116FC8C 00e657d8 0116fd34 00000001 00000002 .W..4...........
0116FC9C 0116fcc8 005286d6 00e657d8 ffffffff ......R..W......
0116FCAC 0052b41e 00000000 00743f38 005c3ffb ..R.....8?t..?\.
0116FCBC 0116fcfc 0116fd30 00000027 0116fd14 ....0...'.......
0116FCCC 00427435 00000000 00000000 00743f0c 5tB..........?t.
0116FCDC 0042272f 120e1070 0ab04cd0 00517abd /'B.p....L...zQ.

*--> LogQueue <--*
(2) Invalid bits 0x00400000 in RS1 mask 0x00400000
(1) GrFontBuildModel(): Extremely frequent calls. 4 pages allocated.
(1) GrFontBuildModel(): Extremely frequent calls. 4 pages allocated.
(1) GrFontBuildModel(): Extremely frequent calls. 4 pages allocated.
(1) GrFontBuildModel(): Extremely frequent calls. 4 pages allocated.
(1) GrFontBuildModel(): Extremely frequent calls. 4 pages allocated.
(1) GrFontBuildModel(): Extremely frequent calls. 4 pages allocated.
(1) GrFontBuildModel(): Extremely frequent calls. 4 pages allocated.
(1) GrFontBuildModel(): Extremely frequent calls. 4 pages allocated.
(1) GrFontBuildModel(): Extremely frequent calls. 4 pages allocated.
(1) GrFontBuildModel(): Extremely frequent calls. 4 pages allocated.
(1) GrFontBuildModel(): Extremely frequent calls. 4 pages allocated.
(2) Texture '' file not found
(2) Texture '' file not found
(2) Texture '' file not found
(2) Texture '' file not found
(1) GrFontBuildModel(): Extremely frequent calls. 4 pages allocated.
(1) GrFontBuildModel(): Extremely frequent calls. 4 pages allocated.
(1) GrFontBuildModel(): Extremely frequent calls. 4 pages allocated.
(1) GrFontBuildModel(): Extremely frequent calls. 4 pages allocated.
(1) GrFontBuildModel(): Extremely frequent calls. 4 pages allocated.
(1) GrFontBuildModel(): Extremely frequent calls. 4 pages allocated.
(1) GrFontBuildModel(): Extremely frequent calls. 4 pages allocated.
(2) Texture '' file not found
(2) Linked item specifies a custom color but uses a model file 212e5that does not define an armor texture.
(2) Linked item specifies a custom color but uses a model file 212e5that does not define an armor texture.
(2) Linked item specifies a custom color but uses a model file 212e5that does not define an armor texture.
(2) Linked item specifies a custom color but uses a model file 212e5that does not define an armor texture.
(2) Linked item specifies a custom color but uses a model file 212e5that does not define an armor texture.
(2) Linked item specifies a custom color but uses a model file 212e5that does not define an armor texture.
(2) Linked item specifies a custom color but uses a model file 212e5that does not define an armor texture.
(2) Linked item specifies a custom color but uses a model file 212e5that does not define an armor texture.
(2) Linked item specifies a custom color but uses a model file 212e5that does not define an armor texture.
(2) Linked item specifies a custom color but uses a model file 212e5that does not define an armor texture.
(2) Linked item specifies a custom color but uses a model file 212e5that does not define an armor texture.
(2) Texture '' file not found
(2) Linked item specifies a custom color but uses a model file 212e5that does not define an armor texture.
(2) Linked item specifies a custom color but uses a model file 212e5that does not define an armor texture.
(2) Texture '' file not found
(2) Texture '' file not found
(2) Texture '' file not found
(2) Linked item specifies a custom color but uses a model file 212e5that does not define an armor texture.
(2) Linked item specifies a custom color but uses a model file 212e5that does not define an armor texture.
(2) Linked item specifies a custom color but uses a model file 212e5that does not define an armor texture.
(2) Linked item specifies a custom color but uses a model file 212e5that does not define an armor texture.
(2) Linked item specifies a custom color but uses a model file 212e5that does not define an armor texture.
(1) GrFontBuildModel(): Extremely frequent calls. 5 pages allocated.
(2) Linked item specifies a custom color but uses a model file 2137dthat does not define an armor texture.
(1) GrFontBuildModel(): Extremely frequent calls. 5 pages allocated.
(1) GrFontBuildModel(): Extremely frequent calls. 5 pages allocated.
(1) GrFontBuildModel(): Extremely frequent calls. 5 pages allocated.
(1) GrFontBuildModel(): Extremely frequent calls. 5 pages allocated.
(1) GrFontBuildModel(): Extremely frequent calls. 5 pages allocated.

*--> DirectX Device Info <--*
VendorId = 0x1002
DeviceId = 0x4e4a
Version = 6.14.0010.6546
Description = RADEON 9800 XT
Compat = 0x00000000
VidMem = 128 MB

Couple of simple questions first:

- Did you buy the game from a store or download it?
- If you bought it from the store, there are no scratches, dust, or hair on it is there?
- Your CD ROM drive is a current up to date model? (Something that isn't over a year old.)

I crashed 2 times in row with that error when i switched on forced antialiasing in my ATI drivers. I returned the setting to application preference and it didn't happen since that
Only stuck with my BSOD/reboot problem now

Yeah...I've had mine crash simultaneously with other players before. It installed fine (although I may try to reinstall). Slightly different config (mainly chipset.)
AMD Athlon64 3200+ Winchester (Not OC'ed, 2GHz) <--Never runs any hotter than 45C
MSI Neo2-FIR (VIA K8T800 Chipset)
1GB (2x512) Dual Channel PC3200 DDR RAM
Chaintech nVidia GeForce FX5900XT <--I haven't tried checking its heat yet, but it has a nice fan and RAM heatsinks
1x120MM Fan in (Front) 2x80MM out (Top & Rear)

I'm going to blame it on my cheap 350w PSU for the time being, but it is strange that others crash at the same time.

I'm sure I've pissed a few people off in PvP...

I bought the retail version of the game at the store. The CD looks fine was no dust, scratches, or hair?.. lol anyway, yeah my optical drive is a DvD+/-R/W.

bump.. anyone these problems will ever be resolved?

Im pretty sure it's a graphical issue.

Try reinstalling Guild Wars completely. As in..

Uninstall.

Run > regedit > HKEY_CURENT_USER...software..delete anything Guild Wars. D othe same for HKEY_LOCAL_MACHINE

Reboot.

Install.

Try roling back your video card drivers / updateing

Try the suggested above.

Did you set your AA down to 0 and run the game to see if the error happens again?

I've tried reinstalling the game, and I've played with all the graphics settings on the lowest options.. and played the game with the graphics settings set to the highest options.. does not make a difference, either way it still crashes at random times.. even when on the highest settings i could play for hours before it crashes again. and yet on the lowest settings sometimes it would crash in 5 minutes.. very very annoying when you're trying to pass a mission and you're about done and it crashes! it's hard to find a decent group in some of the later missions.. anyway when did crashing become a game feature?

I know alot of you are running high-end machines i have a little 1.66GHZ amd athalon ATI 9200 256ram , 512mb ram and a 40gig HD. A dvdr/rw and aCd R/Rw and have not crashed. But what type of connection are you all running Dial-up, Cable, DSL? I have a friend had Dial-up and crashes often. I have DSL and havent crased yet but i may just be lucky and now that i have said that i will crash latter today.

im having the same problem..................
I HATE this
I've been in contact with ANET support for 3weeks and everything they told me to do hasn't worked....im still trying to fix this...kunai i feel your pain

*--> LogQueue <--*
(1) GrFontBuildModel(): Extremely frequent calls. 4 pages allocated.
(1) GrFontBuildModel(): Extremely frequent calls. 4 pages allocated.
(2) Linked item specifies a custom color but uses a model file f7c0that does not define an armor texture.

That doesn't sound like normal heat issues. It sounds like corrupted or missing files. The first thing I'd try if I was you would be to completely uninstall the game. After uninstall, check that the game directory is deleted. Then reinstall the game. I realize this is a pain, especially if you've got a dial-up connection, as you'll need to download the patches again.

Another question is why the files would be damaged/missing. I assume you haven't tried to modify your game client in any way, so it could be a damaged/overheating harddisk. If you're overclocking, you might want to use default speeds instead.

EDIT; oh yeah, and all the standard advice, e.g. install the latest graphics driver, run dxdiag to see that your directx installation isn't corrupt etc.

I've reinstalled the game about 4 times. Either by the CD or from GWSETUP.zip from guildwars.com. It still crashes and about twice so far when I went into Guildwars It made me run this "Data archive repair" thing it took about 2 minutes to finish and then Guildwars started up.

I've set my page file Initial size 0 and maximum size 0 and then defraged and then set the Initial size to 1024 and the Maximum size to 4096, ran scandisk, updates my chipset (via4in1) flashed my bios (asus-a8v-0219) tried 3 different nvidia drivers, currently im using the newest. Tried my old geforce ti4200 card, ran the game with my sound disabled, disabled everything in the background. Ran gw in window mode, used highest GW settings, used lowest GW settings. ran memtest, adjusted my pagefile, reinstalled the latest directx, checked my cpu and vid card temps, reinstalled the game about 4 times, using the CD and then tried reinstalling using the GWsetup.zip from guildwars.com. Playing GW with -noshaders, reported the errors to ANET in eventvwr.msc, ran Aquamark bechmark test, ran Prime95 Torturetest and sent ANET my comp info thru a program called Everest Home Edition.

i don't know if this is related but I was playing last night, and after it loaded the first HoH battle, the screen turned all black like this

Well, if ANet doesn't know, then I'm highly unlikely to be able to guess what it might be...

You don't see any weirdness in any of those programs (e.g. the torturetest, aquamark etc)? No missing textures, tearing, little white dots...?

Any problems with _anything_ other than GW?

Does the problem show up immediately, or only when you've been playing for a while?

You don't use any form of disk encryption/compression, or anything else which might make files inaccessible (e.g. if you install as Administrator, and play as User)? <yeah, I'm really reaching now>

latez - Try some of the older nVidia Driver versions.

(2) Linked item specifies a custom color but uses a model file f7c0that does not define an armor texture.

What graphics card are you using? Are you overheating? If you right-click your desktop, go to Properties, Settings, Advanced, GeForce tab, and go onto Image Quality, is the slider all the way to the right?

Also, how much RAM do you have?

After you uninstall, make sure you delete the C:\Program Files\Guild Wars directory. If you don't, you haven't uninstalled it completely.

Then download and reinstall GW from the client.

Another GW issue that devs won't get to troubleshoot because Tech Support was too damn lazy to report it.

there's so many to choose from but ok ill choose one.

I am using a BFG Geforce 6800 128 mb http://www.bfgtech.com/6800OC.html
The image quality is set to : Quality. In guild wars my GFX card temp is around 50ºC. I have 1GB of ram.

I thought it was a problem with my GFX card, so I tried my old geforce ti4200 which I used to play GW with on my old computer(on my old computer GW never crashed ) So i was playing with my old card and it crashed with same kind of error.

No aquamark was fine. Torture test reported no errors.(its not a visual test) Right now my comp is fine other than GW.

Those screenshots I posted, well that has never happend since and never happend before. I was just playing for about 20 mins and it just happend. Once I restarted my computer it went back to normal.

I can use all the administrative tools, so im logged in as admin.

just when i thouhg Neverwinter was the bugiest of them all..

2 words..... Scr3w Anet and why MIss Gray is only there for unusefull reason.....like nothing she has made , since she is the relationist..has helped at making this game better.

its prolly not her job but........why so many technical issues that are prolly becuse of the game it self.

trow rocks at me etc. edit this as you wich......all my games runs fine and Gabe can make a real game..even if it FPS........never saw a game like HL2, runing so fine , on any Cpu with Geforces Mx 400 series.

Guild wars is a pain to run, take 100% cpu etc

IM sure at least 25% of comunity are unstable : please reasure me its not the case

The game support staff told me "game client data is somehow becoming corrupt"
and told me to try my old hard drive. Is this really a HD problem. I can't try my old hard drive because i dont have it

There not apart of the community if there unstable. And I think your completely wrong with the 25%.

By the way, have you installed anything new? Software, Hardware, or actual Graphics Card, RAM, CPU, PSU or anything new whatsoever?

could it be an overheating problem? have you tried running with the case open to see if it's more stable? also you haven't overclocked your cpu have you?

you dont need the cd to play the game once you have installed the game,not sure if anyone knows that or not so the cd having anything wrong with it now has nothing to do with his gamce crashing

25% of the COMMUNITY may be unstable, but no way in hell does more than one or a few percent of the community have problems with the GAME being unstable...
GW is the most bug-free and stable game I've ever played, and that includes other MMORPGs. You want to see what "unstable" means, try Everquest 2 for a while.

The vast majority of problems reported in this forum are 1) computers with inadequate cooling, and 2) people with really bad (often shared or wireless) internet connections.

It still may be a problem with you graphix card, if you have not gone to the nvidia website directly and dl there drivers you should. Windows has a standard driver but it doesnt do the job for guild wars. You should try to get the newest ones from Nvidias site, I had a problem alot like yours and this fixed it

No i didnt overclock.

gw just crashed any my vid card temp was 53ºC and my CPU temp was 41ºC

As I noted earlier , I already tried this a bunch of times.

What was your problems error message?

TY but yes..ive mae so many things.....testing memory in single/dual chans, changing Vid cards......brands and models.....changed hds.....unpluged evryting from 3 1/2 to Dvd roms and 1394 port.........tech ingeneer in here.....and yes GW is bug free but.....dose in game bugs are the same territory as runningit ?

and why the hell 80% of us use 90+ % of CPU ?
this is 1 of the main reason i thing GW is a pain to run for alot.

Anet again .....sry for the language but FU for sending automated messages..