amazon.co.uk & factions... <sigh>

Numa Pompilius

Numa Pompilius

Grotto Attendant

Join Date: May 2005

At an Insit.. Intis... a house.

Live Forever Or Die Trying [GLHF]

W/Me

So, I tried to mail amazon customer support over the fact that they still have no preorder package, and lo and behold:

----------------------------------------------------------------

Dear Customer

Thank you for contacting Amazon.co.uk.

Please accept our apologies for any confusion caused regarding order
#<deleted>.

Your order has not been dispatched because "Guild Wars: Factions
(PC)" has not yet been released. This video game is currently
scheduled for release on April 28, 2006, and we will notify you if
we find that this date changes.

As soon as we receive stock of this item from our supplier, we will
dispatch your order. At the time of dispatch, we'll send you an e-
mail message confirming the date, contents and method of delivery.
As per our standard policy, we will not debit money from your
payment card or bank account until just before we dispatch your
order.

Thank you for shopping at Amazon.co.uk.

Warmest regards

Om prakash
Customer Service
Amazon.co.uk
================================================== ===================
Free UK delivery on orders over GBP 15 (See details & conditions)
www.amazon.co.uk/supersaverdelivery



> Date: Wed Mar 15 10:03:19 UTC 2006
> Subject; Other Assistance
> To: [email protected]
> From: <deleted>
>
> ---------------
> 03/15/06 10:02:57
> Your name:<deleted>
> Order No:<deleted>
> Comments:ArenaNet, the makers of Guild Wars: Factions, has issued
a
> 'pre-order package' as a bonus to people who pre-order Guild Wars:
> Factions. It is available from www.amazon.com and from various UK
software
> vendors other than amazon.co.uk (e.g.
> http://shop.gameplay.co.uk/webstore/... rs_:_factions
> ).
>
> What I'd like to know is, will amazon.co.uk also offer this pre-
order
> package in the very near future? Because if you aren't, I, and
presumably
> many others, will cancel our orders and order the game from
elsewhere.
>
> ---------------
>
----------------------------------------------------------------


And cancel my order and order the game from elsewhere is exactly what I'm going to do.

Arduin

Arduin

Grotto Attendant

Join Date: May 2005

The Netherlands

Limburgse Jagers [LJ]

R/

Europe's screwed bigtime We want favor!! (just go and ask a retailer in the Netherlands about the Pre-Order, you'd be lucky if they even heard about the original campaign)

Medion

Wilds Pathfinder

Join Date: Aug 2005

Netherlands

I live in the Netherlands as well, and I always thought GW could only be pre-ordered online?
Are you telling me that I can also pre-order in shops?

If so.....I might be able to get pre-order!

(sry for hijacking(is that spelled correctly?) your thread)

Numa Pompilius

Numa Pompilius

Grotto Attendant

Join Date: May 2005

At an Insit.. Intis... a house.

Live Forever Or Die Trying [GLHF]

W/Me

Yeah, you can pre-order in shops if you're lucky enough to find a shop which knows about the pre-order. The odds aren't great here in europe.

I'll be ordering from www.gameplay.co.uk as they are reasonably priced and DO know about the pre-order, unlike Amazon.co.uk.

As an aside, is the amazon.co.uk a completely different company than amazon.com, or howcome they have different stock & prices?

BellyFlop

BellyFlop

Krytan Explorer

Join Date: May 2005

I posted this in another thread but my words again

Not sure if is the preordering that need a good fix or people at games stores should have better knowledge about games and ANet doest advert enough in the UK like others do. But try asking Alex Weekes he sounds like the person in charge in the UK, but again I may be wrong.

Quote:
Taken From Guild Wars Website

Exclusive PRE-ORDER OFFER FOR EUROPE
Get Priority Beta Access, In-Game Items, and More!


PRE-ORDER GUILD WARS FACTIONSTM
Forge alliances and compete in epic online battles in Guild Wars Factions. This stand-alone game opens another gateway into the award-winning Guild Wars® universe, allowing you to join the community of more than one million gamers already playing Guild Wars. Veterans and newcomers alike can experience a new world of conflict, combat, and thrilling adventure in the mysterious realm of Cantha. The factions of the empire have taken sides—which one will you choose?

THE EUROPEAN ONLINE PRE-ORDER (no box or contents)
Beginning March 3rd, European customers can visit their favorite online retailer to pre-order Guild Wars Factions online. The online pre-order will include:
A key that provides access to the Factions Preview Event on March 24th
Access to Guild Wars Factions twenty-four hours before the official release date
Exclusive in-game items—one unique item for each of the two new professions
A "friend" key that gives one of your friends access to the Factions Preview Event on March 24th


THE EUROPEAN BOXED PRE-ORDER PACK
The European boxed Pre-Order Pack will be available in stores on March 31st and will include:
Access to Guild Wars Factions twenty-four hours before the official release date
Exclusive in-game items—one unique item for each of the two new professions
A tactical guide and quick-reference card PDF in five different languages
A CD that includes concept art, wallpapers, in-game movies, and Factions music
A Guild Wars Factions poster
maybe Someone will explain what stores they are talking about. the website says.

United Kingdom

Gameplay
Amazon UK
Game.net
Simply Games

But i cant find any info on this websites about any early Pre-order packet.

http://www.guildwars.com/aboutgw/whe...preordereu.php

SylverDragon

SylverDragon

Frost Gate Guardian

Join Date: Jan 2006

Cheshire, UK

Quote:
Originally Posted by BellyFlop
maybe Someone will explain what stores they are talking about. the website says.

United Kingdom

Gameplay
Amazon UK
Game.net
Simply Games

But i cant find any info on this websites about any early Pre-order packet.
I have preordered from GamePlay and received my keys within 24 hours GamePlay don't mention the preorder box though.

Game lists both parts of the pre-order and says they will send the keys by email, and then the box when it arrives, but they don't list the CE.

Arduin

Arduin

Grotto Attendant

Join Date: May 2005

The Netherlands

Limburgse Jagers [LJ]

R/

Quote:
Originally Posted by BellyFlop
maybe Someone will explain what stores they are talking about. the website says.

United Kingdom

Gameplay
Amazon UK
Game.net
Simply Games

But i cant find any info on this websites about any early Pre-order packet.

http://www.guildwars.com/aboutgw/whe...preordereu.php
Those stores are the ones that sold the original Guild Wars, Prophecies. It isn't stated anywhere that these stores are selling Factions too....

Just aside, there aren't any Dutch stores mentioned for online (pre)order. (nor Belgian, nor from Luxembourg). So players from the Benelux are forced to get a copy from a German, French or UK shop? Just suppose I pre-order a copy, I recieve a key via e-mail (shouldn't be a problem), but the content of the full game will be dispatched at April 28th, and will arive 3-4 days later if I'm lucky. Or will they sent me an e-mail with the key for the full game too?

BellyFlop

BellyFlop

Krytan Explorer

Join Date: May 2005

Quote:
Those stores are the ones that sold the original Guild Wars, Prophecies. It isn't stated anywhere that these stores are selling Factions too....

Just aside, there aren't any Dutch stores mentioned for online (pre)order. (nor Belgian, nor from Luxembourg). So players from the Benelux are forced to get a copy from a German, French or UK shop? Just suppose I pre-order a copy, I recieve a key via e-mail (shouldn't be a problem), but the content of the full game will be dispatched at April 28th, and will arive 3-4 days later if I'm lucky. Or will they sent me an e-mail with the key for the full game too?
I don’t think they can do that, like physically open a box take down the cd key and post it open, to much chance for abuse.

They can send you a beta key; cos that’s what they are beta and they have a time limit.

Not sure why https://store.plaync.com/home.php?cat=251 are not selling keys.

Amadei

Amadei

Krytan Explorer

Join Date: Oct 2005

Blinkie Ponie Armie

R/Me

Quote:
Originally Posted by Arduinna
Just suppose I pre-order a copy, I recieve a key via e-mail (shouldn't be a problem), but the content of the full game will be dispatched at April 28th, and will arive 3-4 days later if I'm lucky. Or will they sent me an e-mail with the key for the full game too?
Yes, that's what I want to know, too. I'm also from Holland and I'm considering pre-ordering from Gameplay in the UK (I have guildmates who pre-ordered from there), but not if it takes that long for the actual game to get to me.

I haven't seen any Dutch stores or online retailers with the pre-order . And I really want it, because I want to start playing on the 27th, and I want the special items and stuff.