confused and depressed

Please stop me from having to do a complete system restore.GW said to download the newest video drives.Did that now ALL my games in the system is unable to initialize 3D output..I'm at a lost,the more I try to fix something the more it becomes a mess.I've done a dozen emails with this forum and GW and tried to implement what i could and search for the rest,I'm no IT tech.anyone?

Could you possibly list your computer specifications and tell us anything you may have already attempted in trying to fix it (virus scan, defrag, scandisk etc.)?

Operating System: Windows XP Home Edition (5.1, Build 2600) Service Pack 2 (2600.xpsp_sp2_gdr.050301-1519)
Language: English (Regional Setting: English)
System Manufacturer: Compaq Presario 05
System Model: DA202A-ABA 6320US NA850
BIOS: Phoenix - AwardBIOS v6.00PG
Processor: AMD Athlon(tm) XP 2000+, MMX, 3DNow, ~1.7GHz
Memory: 640MB RAM
Page File: 199MB used, 1173MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 9.0c (4.09.0000.0904)
DX Setup Parameters: Not found
DxDiag Version: 5.03.2600.2180 32bit Unicode
Card name: RADEON 9500 PRO / 9700
Manufacturer: ATI Technologies Inc.
Chip type: RADEON 9500 PRO AGP (0x4E45)
DAC type: Internal DAC(400MHz)
Device Key: Enum\PCI\VEN_1002&DEV_4E45&SUBSYS_00021002&REV_00
Display Memory: 128.0 MB
Current Mode: 1024 x 768 (32 bit) (60Hz)
Monitor: SONY SDM-HX73
Monitor Max Res: 1280,1024
Driver Name: ati2dvag.dll
Driver Version: 6.14.0010.6525 (English)
DDI Version: 9 (or higher)
Driver Attributes: Final Retail
Driver Date/Size: 3/22/2005 23:01:17, 225280 bytes
------------
Sound Devices
-------------
Description: SB Live! Audio [A000]
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: PCI\VEN_1102&DEV_0002&SUBSYS_80661102&REV_0A
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: ctaud2k.sys
Driver Version: 5.12.0001.0296 (English)
Driver Attributes: Final Retail
System Devices
--------------
Name: Agere Win Modem
Device ID: PCI\VEN_11C1&DEV_044E&SUBSYS_044E1235&REV_02\3&61A AA01&0&50
Driver: C:\WINDOWS\system32\DRIVERS\ltmdmnt.sys, 8.31.0000.0000 (English), 12/12/2003 19:03:10, 652689 bytes
Driver: C:\WINDOWS\ltmsg.exe, 3.00.0000.0004 (English), 7/14/2003 10:52:44, 40960 bytes

Name: VIA CPU to AGP Controller
Device ID: PCI\VEN_1106&DEV_B091&SUBSYS_00000000&REV_00\3&61A AA01&0&08
Driver: C:\WINDOWS\system32\DRIVERS\VIAAGP1.SYS, 5.01.0000.3442 (English), 7/2/2003 04:42:00, 27904 bytes

Name: VIA Standard PCI to ISA Bridge
Device ID: PCI\VEN_1106&DEV_3147&SUBSYS_00000000&REV_00\3&61A AA01&0&88
Driver: C:\WINDOWS\system32\DRIVERS\isapnp.sys, 5.01.2600.0000 (English), 8/17/2001 13:58:02, 35840 bytes
I was told to make all these adjustment in my bios.My bios is 2yr old I'm limited to what i can do

[edit]
doh to slow !
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What does the properties Dialog say about your device ? (something) on (some display)

If it says anything except the type of card you have ie Ati Radeon 9600
then your driver might be the wrong one or might not be correctly installed, thus you are using a generic driver.

I also see that it is a compaq computer. Where did you get the driver from, while the ati drivers that are on ati.com can work or be made to work compaq maybe be picky about the driver you use. Its been sometime since I used compaq, but they are one of the companies that used to be that way.

Is this a laptop ? I have 9550 in mine and I had to mod the drivers to get the new ones. Just curious.

Well it says Sony SDM-HX77 on Radeon 9500 Pro Series Secondary

it sounds like either you have more then one device installed or you are not on the primary display.

Here is something else I'm not sure of. I bought the game ,installed from the cd's.Do I need the cd in to play the game or is everything on my harddrive?

Try these drivers:

Link

cd is NOT needed

It says secondery because I rolled back to an earlier driver and was able to play for two hours yesterday.I opened menues did quests ran in and out of areas no CRASH. BUT than I signed back in last nite and lasted about 10 min until BSOD.Rebooted went back in and noticed I did not have the cd in put it in and played for about an hour than computer rebooted and got the GW error#7 and said was unable to complete the session..thank you

As you surely can tell buy my emails I'm not keen on how to install drivers.Anyway it was nice to sit in the grass and watch all the young folks running around and dancing.Sort of reminds me of being at the Mall.I miss sitting in the grass.

You got AIM or Yahoo? I'll try to help you out. My AIM is pwplays

I'm sorry Rogie you mean what kind of email?

I'll send you a private message and we'll talk there so we don't spam the forum.

why does my dxdiag show one version sound driver and in my system device mgr. is a different version.GW asked me to download sound drivers, but mine are the current ones.

The Err=7 is caused by connection errors. Generally your connection goes splat.

Next time you get this error, look at your cable modem (or any other type of device hooked up to your computer that uses lights) and watch if it has reset itself. This happens sometimes to myself for no apparent reason in general, in or out of game, but I'm thinking its due to using up cable line space for my TV. (Thats between you and me.)

The sound drivers, I have no clue why that is. Uninstall the drivers and run another DX scan to see if it lists that the driver is still there.