Quick Question, will only take a second

Goats17

Goats17

Wilds Pathfinder

Join Date: Feb 2006

House Zu Heltzer, laughing at them.

The [GEAR] Trick

N/Me

I just got the preorder this weekend, 75$ in canada. Ouch. O well, i added the code to my accoutn but i cant get any of the items, how do I get them?

I know that you have to type /preorder but then wat? Help me Guru!

EiS

Lion's Arch Merchant

Join Date: Jan 2006

Save The Dragons

R/Mo

preorder of factions or original GW??

Tsunami Rain

Tsunami Rain

mmmmmmmm pie.

Join Date: Aug 2005

Honolulu, Hawaii

Favorable Winds [Gust]

Mo/

I believe you hvae to be in town to use the /preorder command.

Goats17

Goats17

Wilds Pathfinder

Join Date: Feb 2006

House Zu Heltzer, laughing at them.

The [GEAR] Trick

N/Me

Factions preorder. and I did, i tried it in LA d1 today, and nothing happened.

Jenosavel

Jenosavel

Master of Beasts

Join Date: Jul 2005

Servants of Fortuna [SoF]

R/

When you do the /preorder in town, the items should just appear in your inventory. If that's not happening, I don't know what to tell you.

AeroLion

Krytan Explorer

Join Date: Jun 2005

Try also creating a new character, either PvE or PvP and the items will appear automatically in your inventory. If this doesn't work, then it's time to email GW support.

Lord Iowerth

Lord Iowerth

Wilds Pathfinder

Join Date: Sep 2005

Atlanta, GA (#guildwarsguru FTW!)

Biscuit Of Dewm [MEEP]

R/Mo

Also make sure the key is showing up correctly in your access-key list (accessible by clicking the "edit account" button, I think it says) in the client after you've logged in.

If it's there, and your items aren't appearing: please do email support.

Goats17

Goats17

Wilds Pathfinder

Join Date: Feb 2006

House Zu Heltzer, laughing at them.

The [GEAR] Trick

N/Me

hmmm, i did check the codes, they're there, but am not at my comp now, so i will check the inventory later. I am reluctant to mail support because they were sooooooooooo slow wen i messed up my access key. (didn't have a coin, so i scratched too much off, got it eventually though)

VitisVinifera

VitisVinifera

Banned

Join Date: Nov 2005

Northern California

HoTR

N/Me

If you paid $75, you got the Collector's Edition. I don't believe that this gives you the special Factions Preorder, which does contain the special items.

I think that the Collector's Ed and Preorder versions have seperate content. I am getting both......gamestop.com has a deal where if you buy Collector's, you get free Preorder. The Preorder shipped, I received it, put in the key, and whammo I got the items (it's funny using them and watching the reaction you get).

You should confirm that you got the Collector's. Do you actually have this thing in possession? My understanding is that it won't ship for a while still, whereas the Preorders are available.

ApOcAlYpSe

Academy Page

Join Date: Mar 2005

He may not have gotten the collectors edition though. He said he paid $75 canadian which is around $50 US. so i figure he got the regular preorder.

VitisVinifera

VitisVinifera

Banned

Join Date: Nov 2005

Northern California

HoTR

N/Me

I've heard a few times that Canadians didn't get such a great offering this go around. I don't remember the specifics of what they did NOT get, but in my pre-ordering I've been very careful to make sure that I get the pre-order nicelies AND the collectors ed nicelies. Took some self-education, but Anet has definitely NOT made this a simple task.

TheMosesPHD

TheMosesPHD

Jungle Guide

Join Date: Feb 2006

Oregon

Mo Mo Patty Blinks [MoMo]

R/

Erm...I payed $10 American for my pre-order package and got a DVD case with an acess-key booklet and a bunch of bonus random stuff. What on earth are they selling up there that costs $75 Canadian?