error 7

armin15

Pre-Searing Cadet

Join Date: May 2005

an error message keeps coming, and i have explained to arena net but they dont answer me, it says guild wars was unable to complete this operation then an error 7

Downfall

Downfall

Ascalonian Squire

Join Date: May 2005

Montreal, Canada

Not sure but that looks like a sort of error you would get trying to go in a full district.

dargon

Furnace Stoker

Join Date: May 2005

The Seraphim Knights [TSK]

R/

Error 7 is, atleast in my experience, an internet error, ie, could not connect, lost connection, etc.

Master Elonsam

Pre-Searing Cadet

Join Date: May 2005

Kamasutra Masters

E/N

Quote:
Originally Posted by dargon
Error 7 is, atleast in my experience, an internet error, ie, could not connect, lost connection, etc.
I have had similar symptoms and email GW Support. They educated me that the Err-7 problem is mostly caused by the use of Verizon DSL ISP. Since that is my ISP I can confirm the 15-minute DHCP lease duration everyone is talking about. It really sucks, but you will get kicked every 15-25 minutes if you use Verizon. If you want them to fix them, email and call. I have emailed everyday since I learned it is their fault. My friend has Comcast Cable and he's fine, I have DSL and sure enough you can bet money that after 15-25 minutes my game will freeze, my character can walk through zone boundries and go no where and then the character is frozen. Wait another 1 minute or so and Err-7 comes up. It is Verizon's fault. Their lack of foresight into their idiotic 15 minute lease duration is causing this to happen to us. Everyday this problem persists Verizon sends the message that it does not care about us gamers. They will not fix it probably until someone dies cause of it for whatever reason. As a customer of theirs I feeled abandoned and betrayed. I cannot play online games without getting kicked and download anything that takes longer then 25-30 minutes because the connection is reset. Before you download a download program like netvampire or whatever, make sure you email Verizon and tell them you are dissatisfied. It seems the only language they speak is money. Maybe if enough customers threaten to pull out they'll change, and thats a big maybe. VERIZON IS THE CAUSE!

corax5

corax5

Krytan Explorer

Join Date: Apr 2005

Ye olde England.

Quote:
Originally Posted by Master Elonsam
VERIZON IS THE CAUSE!
Mabey for you but I dont think thats the only reason. Me and my friend both have Broadband with different ISP's and both have different models of wireless internet recievers to run GW but both still get the problem. For him its not that often, but I get disconnected at least 3 times a day, some times the game becomes completly unplayable, whereas other times I can play for hours and have no lag at all. Initially I thought it was because of the wireless conection, but I've tried it with a wired one and still got disconnected. Its strange though as its only GW that has problems, I can download anything else and use the internt fine.

aB-

aB-

Wilds Pathfinder

Join Date: Jun 2005

I still don't understand this myself, but I used to get disconnected every hour at the :37 of the hour. For example, 2:37, 3:37 and so on. I was suggested to unplug my router/modem, which I did, and I have only received 1 error=7 again, which happened to many people that were online. I'm not sure how that fixed the problem, but all I know is it worked.

Killion

Academy Page

Join Date: May 2005

My error 7 simply kicks off my entire internet. (Xfire, MSN, any application thats connected to the iternet fails and whines about not being able to connect. IT only takes a mere second and it reconnects again.)