computer restarting when i move items out of my inventory.

fetiche rouge

Ascalonian Squire

Join Date: May 2005

E/Me

for those of you who read my first post... yeah, i found the problem (at least part of it). aolwbspd.exe was literally LEECHING my CPU. i didn't realize it until now. so i deleted it <_<;; (yeah that was a risk, but it was right in the recycle bin if there was a problem, i could have restored it). well it DIDN'T need that damn program to run waol.exe. so, HA. i hate you, america online, but my mom loves you. -_-;
anyways. on to the next problem.

that reduced my lag enough so that i could play. i still play with lowest resolution & absolute lowest detail, but there's a little lag which i can't seem to nix.
here's the fatal problem:
about 75% of the time after i open my inventory & try to move something out of it, the game flashes & goes straight to the (yes, THE) blue screen. then i have to restart.

this really sucks & it's come to the point where i squint my eyes & cross my fingers every time i attempt to mess with my inventory. let me tell you how much that helps the problem. <__<


windows seems to think it's my video driver. but i updated the mother #*&%@#%*! oh yeah. & calling dell to ask them about it? i have to pay FIFTY DOLLARS to talk to a consultant. okay. i payed that much for the GAME! uggggh.
here's the page. http://oca.microsoft.com/en/response...916c9a&SID=683


sorry if i seem impatient & immature, but this has really been bothering me.
thanks in advance to anyone who can help.
<3

termite

termite

Frost Gate Guardian

Join Date: May 2005

First of all - what are you system specs? Drivers?

Second - have you tried uninstalling AOL and then reinstalling it (uninstall, reboot, reinstall latest version) ?

fetiche rouge

Ascalonian Squire

Join Date: May 2005

E/Me

AOL isn't the problem.


dell dimension dim2400 intel(R) celeron(R) CPU 2.40GHz 512MB RAM.

what else do ya need to know?

termite

termite

Frost Gate Guardian

Join Date: May 2005

Like I said - try reinstalling AOL. If you don't use it, uninstall completely. Also, post the type of video card that you're using, and the operating system with service packs/updates (if any).

fetiche rouge

Ascalonian Squire

Join Date: May 2005

E/Me

windows xp (i don't think i am using any service packs)

the video card came with my computer... i'm not entirely sure how to check it.

Svenn

Svenn

Frost Gate Guardian

Join Date: May 2005

near Atlanta, GA - USA

Dark Entities (DE)

R/Mo

Quote:
Originally Posted by fetiche rouge
aolwbspd.exe was literally LEECHING my CPU. i didn't realize it until now. so i deleted it
Here is some info from the aol.com website on the file you deleted:

A. What is TopSpeed™ technology?
TopSpeed technology is a feature of AOL® 9.0 Optimized SE/LE designed to speed up your Web browsing experience. TopSpeed technology does this by creating its own local browser cache on the computer, then using this cache to check for graphics before seeking out the AOL® service for the information.

B. TopSpeed™ Web Acceleration Technology and the Windows® Task Manager:
TopSpeed Web acceleration runs in your Windows Task Manager as either AOLWBSPD.EXE or AOLTPSPD.EXE. If you were to perform End Task on this feature, TopSpeed Web acceleration will be turned off but will restart itself the next time you launch AOL.

C. About the TopSpeed cache:
The TopSpeed cache has a minimum size of 32 MB. The contents of the cache are not available for viewing.

Clearing the TopSpeed cache:
1. On the AOL® toolbar, click the SETTINGS icon.
2. Click the INDEX tab.
3. Click the INTERNET (WEB) OPTIONS link.
4. Click the AOL BROWSER tab.
5. Click the CLEAR STORAGE button.

D. Using TopSpeed technology with a Firewall:
TopSpeed Web acceleration functions differently than our normal connection. It requires its own port much like the AOL client requires its own port. Instead of using port 5190, the TopSpeed program will search for an open port to connect within the range of port 11523. If port 11523 is not available TopSpeed Web acceleration will attempt to use other ports like 11524, 11525, 11526 to connect.

E. Turning off TopSpeed technology:
1. On the AOL Toolbar, click the SETTINGS link.
2. Click the INDEX tab.
3. Click the INTERNET (WEB) OPTIONS link.
4. Click the AOL BROWSER tab.
5. Select the 'Do not store Web pages' option.
6. Click the OK button.

F. Deleting the TopSpeed program (AOLWBSPD.EXE or AOLTPSPD.EXE)
If you delete the TopSpeed executable file (AOLWBSPD.EXE or AOLTPSPD.EXE), TopSpeed will be permanently removed from your computer. You will still be able to browse the web but will not be able to take advantage of the quicker caching provided by TopSpeed.

Note: If deleted, the only way to reinstall AOLWBSPD.EXE or AOLTPSPD.EXE is to reinstall AOL 9.0 Optimized.

For information on TopSpeed Web acceleration, please go to AOL® Keyword: [color=#0000ff]TopSpeed[/color].

About this article:

Last updated: 05/11/05 06:42 PM
AOL Version: AOL 9.0

Svenn

Svenn

Frost Gate Guardian

Join Date: May 2005

near Atlanta, GA - USA

Dark Entities (DE)

R/Mo

Quote:
Originally Posted by fetiche rouge
windows xp (i don't think i am using any service packs)
the video card came with my computer... i'm not entirely sure how to check it.
To give us some basic system information, go to Start, Run and enter "dxdiag". The DirectX Diagnostic Tool will pop up. Click the last tab to the right, More Help. Click the third button down, MSInfo. The System Information window will open (if there's a better way to get to this, somebody please post it). The left hand pane should have System Summary selected. Click in the right hand pane and go to the menu to Edit, Select All...then Edit, Copy. Then, right-click and Paste (or Ctrl+V) this information into your post. The formatting will get a little skewed but don't worry about it.

Brett Kuntz

Brett Kuntz

Core Guru

Join Date: Feb 2005

Sounds like you have an Intel onboard, which IIRC everyone bluescreened when moving stuff in their inventory.

termite

termite

Frost Gate Guardian

Join Date: May 2005

Intel onboard? I'm guessing you mean that he is using built-in video card?

If so, you need to get the latest drivers for the card + updates for windows xp (try drivers first). Also, do something about that AOL as it obviously screwed stuff up with the files you mentioned.

fetiche rouge

Ascalonian Squire

Join Date: May 2005

E/Me

OS Name Microsoft Windows XP Home Edition
Version 5.1.2600 Service Pack 2 Build 2600
OS Manufacturer Microsoft Corporation
System Name D2W7C761
System Manufacturer Dell Computer Corporation
System Model Dimension 2400
System Type X86-based PC
Processor x86 Family 15 Model 2 Stepping 9 GenuineIntel ~2392 Mhz
BIOS Version/Date Dell Computer Corporation A05, 12/2/2003
SMBIOS Version 2.3
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume2
Locale United States
Hardware Abstraction Layer Version = "5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)"
User Name D2W7C761\kitty **********
Time Zone Eastern Standard Time
Total Physical Memory 512.00 MB
Available Physical Memory 271.38 MB
Total Virtual Memory 2.00 GB
Available Virtual Memory 1.96 GB
Page File Space 1.22 GB
Page File C:\pagefile.sys


that was nifty.

Svenn

Svenn

Frost Gate Guardian

Join Date: May 2005

near Atlanta, GA - USA

Dark Entities (DE)

R/Mo

Sorry, one more thing. Go back into dxdiag and go to the display tab. Tell us the video card name and the approximate memory, please. If you are running the onboard Intel graphics, you may just need the newest Express drivers (read about those solving a problem a while back).

termite

termite

Frost Gate Guardian

Join Date: May 2005

Dell Dimension 2400 is it? A quick visit to Dell's site shows that it's a Celeron 2.4GHz with a built in video card (unless you had one installed at a later time).

If so, then find out what video card you have through dxdiag. If it's the Intel one, then have a look here: http://support.dell.com/support/down...&os=WW1&osl=EN or go to intel's site and see if they have something even newer.

fetiche rouge

Ascalonian Squire

Join Date: May 2005

E/Me

intel (R) 82845G/GL/GE/PE/GV graphics controller 64MB.

Svenn

Svenn

Frost Gate Guardian

Join Date: May 2005

near Atlanta, GA - USA

Dark Entities (DE)

R/Mo

Quote:
Originally Posted by fetiche rouge
intel (R) 82845G/GL/GE/PE/GV graphics controller 64MB.
Check out this thread.

fetiche rouge

Ascalonian Squire

Join Date: May 2005

E/Me

oohhhhh! so how would i go about rolling back my driver?

fetiche rouge

Ascalonian Squire

Join Date: May 2005

E/Me

GOOGLED IT.
FOUND IT.
INSTALLED IT.


well i spent about a minute solely fidgeting with my inventory & not a single malfunction.


now the game runs without any major problems, but there's still the lag issue, which is tolerable... but if there's any way to fix that without buying a new computer part, i would love to exhaust every option before i start splurging my graduation money. i've got a lot of ebaying to do with that money. <_<;