For many of us, requiring us to use the shift+key in order to switch channels is incredibly clunky. I find myself just not chatting as I'd like to as a result. This is very similar to the chat interface in L2 (NCSoft) and completely unlike the user-friendly commands in EQ and WoW. I think there is no question but that the EQ and WoW communities flourish and I am not kidding when I tell you part of that is because of the ease of the systems. In contrast, my friends are telling me they don't even want to play this game it is so difficult to talk to one another and change channels.

Please, give us the tools to make this interface work FOR US.