Problems with Serial number and getting no help

Horst_Brack

Pre-Searing Cadet

Join Date: Jun 2005

Hi,
I got an error message as I entered my serial number from my freshly opened security card. (Obviously there's a working keygen in the net.)
I sent a mail to support.plaync.comand. So far so good. They asked me, where I bought the game. So far so good. After sending my response: NOTHING.
So I payed for the game and cannot play after 3 days.

MY ADVICE: FORGET ABOUT GUILDWARS AN SAVE YOUR MONEY

Greetz

Principa Discordia

Principa Discordia

Site Contributor

Join Date: Apr 2005

England.

Quote:
Originally Posted by Horst_Brack
Hi,
I got an error message as I entered my serial number from my freshly opened security card. (Obviously there's a working keygen in the net.)
I sent a mail to support.plaync.comand. So far so good. They asked me, where I bought the game. So far so good. After sending my response: NOTHING.
So I payed for the game and cannot play after 3 days.

MY ADVICE: FORGET ABOUT GUILDWARS AN SAVE YOUR MONEY

Greetz
My Advice: Your advice is the worst advice ever, and you should not be telling people not to buy a game they will probably enjoy just because you had one bad experience.

If push comes to shove, and you were really as angry as you seem to be, you would call NCsoft or Arenanet, whichever part of their company handles all this. Email them again if you have to.

dansamy

Chasing Dragons

Join Date: May 2005

Lost in La-La Land

LFGuild

Mo/Me

Or call up the store where you purchased it. Make yourself a pain in the behind until they fix it.

Principa Discordia

Principa Discordia

Site Contributor

Join Date: Apr 2005

England.

Quote:
Originally Posted by dansamy
Or call up the store where you purchased it. Make yourself a pain in the behind until they fix it.
Amen.

Dirkiess

Wilds Pathfinder

Join Date: May 2005

Uk, England.

E/Mo

Quote:
Originally Posted by Horst_Brack
Hi,
I got an error message as I entered my serial number from my freshly opened security card. (Obviously there's a working keygen in the net.)
I sent a mail to support.plaync.comand. So far so good. They asked me, where I bought the game. So far so good. After sending my response: NOTHING.
So I payed for the game and cannot play after 3 days.

MY ADVICE: FORGET ABOUT GUILDWARS AN SAVE YOUR MONEY

Greetz
Throws Rattle out of the Pram and goes crying in the corner.

God, what is it with these people. One little hiccup, and it's possibly something they are doing wrong anyway. Why do they blame everything on Anet and GW.
Ok, not everything is perfect, but there are many many people out there playing GW without a hitch.

Could be that the code you have may not be on the system due to updates they have done or whatever reason you want to give it.

But don't give up at the first signs that you actually have to do some work to get your game running.

If you don't like it, leave the game, send it back to the shop(Probably can't do that now you have the code), or as the others say, be a little more persistant.