Lagging on cable, please helpppp

sumasage

Lion's Arch Merchant

Join Date: Apr 2005

Just got my cable connection yesterday. Played GW today and the game seem to lag alot. it would have tiny pauses of 3-5 seconds, and after about a dozen of those it would disconnect me and give me the err=7 (i think) error. reboot my computer and tried again ... same thing. Powered off my cable modem, connect to internet using dial up, the game run smoothly. What's going on? i'm using comcast for cable, win xp sp2, 512 ram, 64mb vid card, 1.53 ghz system. Thanks.

Vertical_Zer0

Vertical_Zer0

Academy Page

Join Date: May 2005

Ohio

Aiwevorn Tirith

R/Mo

Are you using a router or are you plugged into the cable modem directly?

Dirkiess

Wilds Pathfinder

Join Date: May 2005

Uk, England.

E/Mo

Quote:
Originally Posted by Vertical_Zer0
Are you using a router or are you plugged into the cable modem directly?
Just to add to this one, if using the cable modem, are you connected via Lan cable or USB cable to communicate with the network?

JorJorMogBoi

Pre-Searing Cadet

Join Date: May 2005

I have the solution to your problem. Comcast sucks. Verizon sucks. They all suck. I have Comcast and I have the same issue. I'm connected through a network, using a wired router and conventional cable modem (not USB). I've double-checked all connections and settings, etc. All the ports are open. I even unhooked the entire network, hooked a PC up directly to the modem, and still experienced lag.

I've been having this problem since January/February. At the time I attributed it to WoW's notoriously laggy servers, but I guess it was me the whole time. Since then, I quit WoW (free trial :P) and have started Guild Wars, since I'm on summer break. The same problems exist.

The original poster said he experienced lag/standstill for 3-5 seconds? Consider yourself lucky, I get it for 30 seconds - 2 minutes. It's hell. A few times I've gone five minutes without a hiccup...god, what a glorious 5 minutes it was...

By the way, I live in the Northeast/Boston area, for those interested in ISP problems. I've posted about my packet loss in other forums, but this is an update. I doublechecked a log file, and I'm getting 10% packet loss even on the first "hop" or whatever. Ugh! (Not my LAN, but the one after that.)

I can attach/send said log file to any interested parties if need be.

Dirkiess

Wilds Pathfinder

Join Date: May 2005

Uk, England.

E/Mo

I come from the UK and I onlu use ADSL broadband through the normal phonelines.

Don't know if the following is similar for Stateside Cable firms and there hardware and setups?

However, I do have Cable Satelite type system, and over the past few months the system has been freezing up when trying to access the program details, cable information, text services etc through the cable box. And most of the time the whole thing would freeze up, have to be unplugged, left for a few minutes then rebooted.

We had the engineer come out just recently and he checked the signals coming through the system. They have to be in a certain range to function properly without any or minimal issues.

Is there something you can do along these lines to check that the correct signals are being produced. Cable companies can be known for not running the signals at full strength or in the correct ranges to save them money.

Just a thought and may be something for you to look into if not done already?

Algren Cole

Algren Cole

Banned

Join Date: Jun 2005

Quote:
Originally Posted by JorJorMogBoi
I have the solution to your problem. Comcast sucks. Verizon sucks. They all suck. I have Comcast and I have the same issue. I'm connected through a network, using a wired router and conventional cable modem (not USB). I've double-checked all connections and settings, etc. All the ports are open. I even unhooked the entire network, hooked a PC up directly to the modem, and still experienced lag.

I've been having this problem since January/February. At the time I attributed it to WoW's notoriously laggy servers, but I guess it was me the whole time. Since then, I quit WoW (free trial :P) and have started Guild Wars, since I'm on summer break. The same problems exist.

The original poster said he experienced lag/standstill for 3-5 seconds? Consider yourself lucky, I get it for 30 seconds - 2 minutes. It's hell. A few times I've gone five minutes without a hiccup...god, what a glorious 5 minutes it was...

By the way, I live in the Northeast/Boston area, for those interested in ISP problems. I've posted about my packet loss in other forums, but this is an update. I doublechecked a log file, and I'm getting 10% packet loss even on the first "hop" or whatever. Ugh! (Not my LAN, but the one after that.)

I can attach/send said log file to any interested parties if need be.
you need to get rid of the modem/router that comcast gives you for free. you've burnt it out. This modem/router is a trial modem...you're not supposed to keep it. Try a power cycle...turn your modem/router off and unplug the power cord from the back....wait 15 seconds and plug it back in. Though I don't it will fix anything.

I'm in the boston area as well. about 5 miles southwest of city limits. I run on the same node you do....and don't experience any of this.

Dirkiess

Wilds Pathfinder

Join Date: May 2005

Uk, England.

E/Mo

Quote:
Originally Posted by Algren Cole
you need to get rid of the modem/router that comcast gives you for free. you've burnt it out. This modem/router is a trial modem...you're not supposed to keep it. Try a power cycle...turn your modem/router off and unplug the power cord from the back....wait 15 seconds and plug it back in. Though I don't think it will fix anything.
Have to agree with this one. Ok, I come from the UK but it's pretty much the same here whether DSL or Cable. Most of the equipment you get from the ISP is normally some really cheap and nasty modem/router and isn't worth the agro in using it.

My experience when I first got DSL several years ago now, I got some crappy USB modem. Ok, it got me up and running on ADSL and Broadband, but it was forever locking up and freezing on me. The amount of times I had to disconnect and reconnect it just to get it working were unbelievable.

I was lucky in that a friend could get me a good quality Modem/Router which i use to this day and is on almost 24/7 every day of the week without fail.

The only time I've ever had to reboot it, is when an update has been applied to the ISP servers but most times it does it itself or if there is a power failure.

Ok, it's an added expense, but may well be worth your while. There isn't an after market sale on Cable and ADSL router/modems for nothing.

JorJorMogBoi

Pre-Searing Cadet

Join Date: May 2005

Hmm, actually, my router wasn't provided by Comcast. The modem was however, and tech support even said they'd replace it with a new one for free, so I will definitely check that out, thanks! I just thought they were BSing me because they didn't want to admit that they're service has minor downtimes only noticeable by gamers.