Connection problem

baranovan

baranovan

Academy Page

Join Date: Mar 2005

Doom Brigade

I started up Guild Wars to make sure that my account was still intact, but instead of getting the regular "Your account is all set up, but there is no event running ... " message, I got this:

Guild Wars was unable to connect to the server due to a network or server error.

If this problem persists, please visit www.guildwars.com/support for additional help. (Err=5)


Same thing happens when I try to request my password. (Not that I don't have it, just used it as a test.)

Some people with similar problems have been given responses like, ISP problems, router problems etc.

I would like to know the cause of my problem.

I have an internet connection, I have played Guild Wars on this computer for the prior BWEs, and the problem seems to have begun today.

Freyas

Freyas

Champion of the Absurd

Join Date: Jan 2005

Spirits of War

Mo/W

It might be some server maintenance at ArenaNet, or it might be caused by something else(router down between you and them, or something similar). I'd say hold off for a day or two and see if it keeps happening. If you keep having that problem, I'd recommend contacting ArenaNet's support and seeing if they might have a better idea of what could be causing it.

Soiled Egg Roll

Frost Gate Guardian

Join Date: Mar 2005

Ripon, Wisconsin

IVEX

Mo/

Good thing you did this on a non-beta day. I know I would freak out if I had this problem on a beta weekend. Hope you get your problem fixed .

baranovan

baranovan

Academy Page

Join Date: Mar 2005

Doom Brigade

Fixed!!!

Just need to wait it out, I guess.

static deathbringer

static deathbringer

Krytan Explorer

Join Date: Feb 2005

Ft Lauderdale florida, its hot here :(

The Harpers

W/Mo

Quote:
Originally Posted by baranovan
Fixed!!!

Just need to wait it out, I guess.

just out of curiosity what was wrong so in case someone else recieves the same problem they can try what you did to fix it

baranovan

baranovan

Academy Page

Join Date: Mar 2005

Doom Brigade

I just had to wait a few hours.

I read and attempted some solutions I read on the other forums but the most likely cause was something in the connection between the server and I, because none of the "solutions" (disable firewall, restarting comp etc.) worked.

Maybe someone will make an official comment on what causes the error that I received.

Rizzen Khalazar

Rizzen Khalazar

Krytan Explorer

Join Date: Apr 2005

Salt Lake City

I have a question.

I just donwloaded the client on my PC. And when you get to the screen to enter your username or password. Up on the top right corner you can see a bandwidth meter. What is this?

baranovan

baranovan

Academy Page

Join Date: Mar 2005

Doom Brigade

If you are talking about the lightning symbol, I think that's just telling you that data is being streamed to you (sometimes accompanied by a number, which is the current data size).

IceD'Bear

IceD'Bear

Krytan Explorer

Join Date: Feb 2005

Awoken Myth [MYTH]

Mo/

Quote:
Originally Posted by baranovan
Maybe someone will make an official comment on what causes the error that I received.
It was just a server mainterance (even GW needs those from time to time).

baranovan

baranovan

Academy Page

Join Date: Mar 2005

Doom Brigade

Good to know ... because I started freaking out when I asked a friend to try logging in and he was successful.

Edit* Success = Regular message of course, not actual playing ... Muahaha.

Rizzen Khalazar

Rizzen Khalazar

Krytan Explorer

Join Date: Apr 2005

Salt Lake City

Quote:
Originally Posted by baranovan
If you are talking about the lightning symbol, I think that's just telling you that data is being streamed to you (sometimes accompanied by a number, which is the current data size).
Wow, ok, cause it really does climb fast

static deathbringer

static deathbringer

Krytan Explorer

Join Date: Feb 2005

Ft Lauderdale florida, its hot here :(

The Harpers

W/Mo

that was an update, thats how the streaming tech. works, you will see that in game alot as well

Rizzen Khalazar

Rizzen Khalazar

Krytan Explorer

Join Date: Apr 2005

Salt Lake City

Nice to know, thanks for the info. I was kinda freaking out at first

savanus

Ascalonian Squire

Join Date: Apr 2005

I swear this thread should be in the technicians corner not here...

baranovan

baranovan

Academy Page

Join Date: Mar 2005

Doom Brigade

Actually no, I checked the criteria for submissions and it referred me here.

Quote:
Questions about basic game knowledge and other "in game" issues go in Questions and Answers.
This is an "in game" issue which may have been caused by outside source.

Loviatar

Underworld Spelunker

Join Date: Feb 2005

Quote:
Originally Posted by baranovan
Actually no, I checked the criteria for submissions and it referred me here.



This is an "in game" issue which may have been caused by outside source.
the people who have to move things around thank you for checking