Does ArenaNet offer refunds?
candle
I bought Guild Wars from EBGames but they declared this game cannot be refunded because of the cd key. Does anyone know if the game can be refunded directly from ArenaNet or NCSoft?
RTSFirebat
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Originally Posted by candle
I bought Guild Wars from EBGames but they declared this game cannot be refunded because of the cd key. Does anyone know if the game can be refunded directly from ArenaNet or NCSoft?
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Got purchased the game, registered it in your name... using your CD key, the game is yours now and forever.
Marc Grahamsworth
You could sell the game to someone else, although then again, I'm not really sure what the law states about that either...
EULAs are really wishy washy...
EULAs are really wishy washy...
Tormunda
If you have not removed the scratch off area on the CD key and not damaged the product in any other way then your within your statuary rights to return the product.
PS: EULAs are really wishy washy...
Note: There is also an interesting point in the fact that you can NOT agree to the EULA and thus not install the software. Since you cannot read the EULA without taking some steps (Opening any seal on the wrapper) then you are within your rights to return a product to the producer if you do not agree to the EULA. (In the case of GW, the key code is asked for after the EULA so there is no need to scratch the panel off until after you agree to the EULA. Thus, if you have then your return will more than likely be void).
PS: EULAs are really wishy washy...
Note: There is also an interesting point in the fact that you can NOT agree to the EULA and thus not install the software. Since you cannot read the EULA without taking some steps (Opening any seal on the wrapper) then you are within your rights to return a product to the producer if you do not agree to the EULA. (In the case of GW, the key code is asked for after the EULA so there is no need to scratch the panel off until after you agree to the EULA. Thus, if you have then your return will more than likely be void).
RTSFirebat
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Originally Posted by Tormunda
If you have not removed the scratch off area on the CD key and not damaged the product in any other way then your within your statuary rights to return the product.
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Tormunda
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Originally Posted by RTSFirebat
Yes but since the product key has now been used and use he knows what it is how can I be returned?
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RTSFirebat
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Originally Posted by Tormunda
He has not said he has used the product key. Nor has he said he has removed the scratch area.
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candle
I have installed the game and set up an account. I want to find out if refund is an option at this point in time.
I bought the game only three days ago. Guess I miss EBGames' usual 7-day money back guarantee.
I bought the game only three days ago. Guess I miss EBGames' usual 7-day money back guarantee.
RTSFirebat
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Originally Posted by candle
I have installed the game and set up an account. I want to find out if refund is an option at this point in time.
I bought the game only three days ago. Guess I miss EBGames' usual 7-day money back guarantee. |
Best thing to do is e-mail A.Net support and ask them. But I wouldn't get your hopes up.
Tormunda
Quote:
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Originally Posted by candle
I have installed the game and set up an account. I want to find out if refund is an option at this point in time.
I bought the game only three days ago. Guess I miss EBGames' usual 7-day money back guarantee. |
100%. Not a hope!
Sorry mate!
candle
doh!!
Thanks for your help anyway, guys. I've emailed ArenaNet and await their response.
Thanks for your help anyway, guys. I've emailed ArenaNet and await their response.
deathwearer
hes right, there is no chance you get your money back.
dansamy
Setup a "trash" free email on hotmail. Transfer the account to that email. Auction off the game on eBay. That's your best hope I'm afraid.
RTSFirebat
It's Game over man! Its game over!