insert player name(s) in txt box (box #1), insert mail title in txt box (box #2), insert main content of your letter into large txt box (box #3) press send button and other player recieves mail for review anytime they want.
This system would help in a ton of ways...since you cannot get into contact with players when they are not online, this method would prevent the hasstle of waiting or not being on at the same time.
This could be used to help newcomers out when an experienced player can send a mail message telling them about the basics of the game etc. (or better yet have a pre-made Anet message sent too all new characters wehn they FIRSt enter the game...so they can learn about the mail system AND the game)
This can be used for guilds to more or less give notice of guild battles etc. as well as use teh announcement feature
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2.) i hust hate this level cap!!! i love being able to get higher level continously....you get to lvl 20 way too fast

sidenote: the game is still very dependant on team at every area of teh game (PvE is my focus) and i hate how even at lvl 20 a warrior can bairly even solo some low lvl areas if they fight more that 2 enemies :/
(and don't say anything about builds, because people should be able to use builds they like and still progress throguh the game)