Anoying game freeze - Guild Wars Guru archive powered by Guild Wars Legacy

Prince Karnn

Academy Page

Join Date: Mar 2006

Sussex

Togo Dies [ToD]

W/Mo

27 Mar 2006 at 13:54 - 1

Hi,

My game keeps on freezing, it freezes everytime i play, it just depends on how long it will take. Sometimes i can have about and hour of playing, but other times it will be like 3 mins after loading it up.

My pc specs are:
1024 mb
3.0 ghz
Windows XP SP2
nvidia geforce fx 5500
80 gig HD || 33 gig free

I have got the most recent drivers for my gfx card and i just finished anti virus / spyware scans and i have nothing.

I have re-installed the game about 3 times and i dl the game client incase its my game discs, but nothing helps.

I used to play the game alot, and it never happened, but since i started playing again, its been happening all the time, for about 1 month now.

Ohh, none of my other games freeze (css, bf2, hl2), all high requirment games but only GW does it.

Thanks in advance,
Dave

EDIT: I 'de-dusted' my comp, but it still doesnt work. im sure i have done everything, but nothing has happened

dronex

Lion's Arch Merchant

Join Date: Dec 2005

Mo/

27 Mar 2006 at 15:11 - 2

Uh oh, soo i dont think is temp problem since you play other games normaly ... so im guessing its some driver problem

lates drivers arent always the best solution ... maybe try older drivers. (i use 81.98 and i dont have any problems with them)

Haroldinium

hey you... shutup

Join Date: Dec 2005

haroldinium raiders

Me/Mo

27 Mar 2006 at 15:28 - 3

i had the same problem, i could play sims 2 properly but gw froze my pc up a lot. i took my pc case off and now nohing ever freezes. give it a try?

Prince Karnn

Academy Page

Join Date: Mar 2006

Sussex

Togo Dies [ToD]

W/Mo

27 Mar 2006 at 15:47 - 4

Quote:

Originally Posted by Haroldinium

i had the same problem, i could play sims 2 properly but gw froze my pc up a lot. i took my pc case off and now nohing ever freezes. give it a try?

wot? do u mean just taking it off and just leaving it off? ill try that...ty

Doull

Ascalonian Squire

Join Date: Oct 2005

Sunny Yorkshire, UK.

27 Mar 2006 at 15:58 - 5

I've been getting these issues too.

I've been playing gw regularly and the freezes began sometime around the first download for factions. Perhaps new sound stuff?

Its only on gw, its abouta 10 sec freeze (once every 50 mins?) and its only on my 1.7gig machine. Game settings dont affect it, and it was fine before then. No driver changes in the meantime (before freeze started) driver update doesnt help.

Prince Karnn

Academy Page

Join Date: Mar 2006

Sussex

Togo Dies [ToD]

W/Mo

27 Mar 2006 at 16:21 - 6

at least u only get a temp freeze now and then

it rly get anoyin having to keep restarting my pc...unless i get it fixed, i guess i will have to give up the game

dronex

Lion's Arch Merchant

Join Date: Dec 2005

Mo/

27 Mar 2006 at 17:30 - 7

did you try to set the hardware accelaration for the sound and sound quality to the minimum ? i read it helps...

edit:

run->dxdiag (set to no accelaration or something)

restart gw and try ... dunno if helps

Prince Karnn

Academy Page

Join Date: Mar 2006

Sussex

Togo Dies [ToD]

W/Mo

27 Mar 2006 at 17:33 - 8

umm...and how do i go about doing that

Edit: ok ill give that a go, ill report back on my findings :P

Prince Karnn

Academy Page

Join Date: Mar 2006

Sussex

Togo Dies [ToD]

W/Mo

27 Mar 2006 at 18:24 - 9

well, i did wot u said i should try, i got some time from it, but yet again it froze

dronex

Lion's Arch Merchant

Join Date: Dec 2005

Mo/

27 Mar 2006 at 19:27 - 10

soz im out of ideas good luck.

Prince Karnn

Academy Page

Join Date: Mar 2006

Sussex

Togo Dies [ToD]

W/Mo

27 Mar 2006 at 19:59 - 11

well tnx anyway

i am fresh out of idears now. its not overheating, its not cloged up with dust...the last thing i can try is the old drivers idear, after that if it doesnt work, i am going to stop playing. Its not good for my pc, having to restart it all the time

McMullen

Krytan Explorer

Join Date: Oct 2005

R/W

28 Mar 2006 at 17:21 - 12

I've got the same problem too, sometimes i'll get a graphical glitch just before the game freezes for a moment.
Also it only happens with guild wars.

My PC specs are:
1.4ghz pentium 4
512MB RAM
Nvidia Geforce 2MX
DirectX 9.0c (although GW says i have DirectX 8 installed, but i installed 9.0c from the GW disk)

Also, the GW support is down at the moment

Anyways, this problem started happening with the newest update (version 16.555, hit F11 ingame and the version will be at the bottom left of the options window).

sigried

Lion's Arch Merchant

Join Date: Feb 2006

Honduras

Ye Old

W/Mo

28 Mar 2006 at 18:17 - 13

Ummm what about your video card i hae the same video card and let me tell you its crapp the only diference is that i only had the game freez on the Inventory menu

read this may help to

http://www.guildwarsguru.com/forum/s...d.php?t=138418

McMullen

Krytan Explorer

Join Date: Oct 2005

R/W

28 Mar 2006 at 18:19 - 14

I don't think it has anything to do with my graphics card though, i've had the game for 8 months and this is the first time it's randomly froze.

Prince Karnn

Academy Page

Join Date: Mar 2006

Sussex

Togo Dies [ToD]

W/Mo

28 Mar 2006 at 19:20 - 15

i was on guild wars support, and they basicly dont hav a clue just like us. i am wateing for an other email, but im not holding my breath.

if it does get it fixed, i will post it here ok.

sigried

Lion's Arch Merchant

Join Date: Feb 2006

Honduras

Ye Old

W/Mo

28 Mar 2006 at 22:17 - 16

we i had the same githc with my grafic card and now i have wasted the Nvidea FX 5500 but this is my case im not sure how do the cards react in some computers.

Anet does not have a clue on how to fixe things they are just lazy support.

McMullen

Krytan Explorer

Join Date: Oct 2005

R/W

29 Mar 2006 at 18:22 - 17

I've found that playing the game in windowed mode instead of full screen makes things better, i've not experienced any freezes yet.

So, hopefully this is a temporary solution for everyone

*edit*
Game froze..

Prince Karnn

Academy Page

Join Date: Mar 2006

Sussex

Togo Dies [ToD]

W/Mo

29 Mar 2006 at 20:29 - 18

Quote:

Originally Posted by sigried

Anet does not have a clue on how to fixe things they are just lazy support.

that is very true. they just dont no how to fix the problem. but i hope (wish) that when they hav there down time to fix the servers, it will fix the problem !!!

ohh i rly do hope

blackpawn

Ascalonian Squire

Join Date: Mar 2006

NERF

N/Me

30 Mar 2006 at 06:30 - 19

the update notes said Guild Wars now uses DirectX 9 if you have it. maybe that is causing new problems for your computer. have you tried running Guild Wars with "gw.exe -dx8" that will tell it to use DirectX 8 instead. Maybe this will work better and give some hint as to what the problem is.

McMullen

Krytan Explorer

Join Date: Oct 2005

R/W

30 Mar 2006 at 11:11 - 20

Quote:

Thank you for contacting the Guild Wars customer support team. Unfortunately, as we have stated previously, due to your system specifications we can not offer support for this issue. We recommend searching the various fan sites, forums and articles on the internet, where you should be able to find an answer / solution to your query.

You can find a list of forums and fansites at the following link:
http://www.guildwars.com/community/default.html#forums

The online manual is available here:
http://www.guildwars.com/manual/default.html

Please feel free to contact the support team again if you encounter any other problems.

Kind regards.

Feeling a bit ripped off since i shelled out £30 for the game, only problem with my graphics card is that it doesn't support post-process effects..

Anyways, could anyone who has this problem and has a PC that meets their requirements send a message to their tech support and post any solutions that may be of some use?

Johno77

Krytan Explorer

Join Date: Sep 2005

England

Apocalyptica UK

N/Me

30 Mar 2006 at 11:12 - 21

I had exactly the same freezing problem, it improved considerably when i set the speed of my RAM down from 400 to 333 in the BIOS - can't do any harm to try.

Numa Pompilius

Grotto Attendant

Join Date: May 2005

At an Insit.. Intis... a house.

Live Forever Or Die Trying [GLHF]

W/Me

30 Mar 2006 at 11:26 - 22

To the OP: You've got a CPU or RAM overheating problem. Seriously. The only other alternatives are that you have an insufficient power supply or faulty RAM capsule; if it was the graphics card overheating you should see graphical glitches before everything locked up.

Have you tried running your computer 'open', like another poster suggested? If that makes the problems go away, you need to get better ventilation of your computers case.

What makes you sure you do NOT have an overheating problem?

McMullen

Krytan Explorer

Join Date: Oct 2005

R/W

30 Mar 2006 at 12:14 - 23

Server's back up, and there's been a small update too.. but it still freezes for me.
Looks like i can't play anymore..

*edit*
Just got the BSOD for the first time ever.. Only ever happens on GW, no other games.

*edit again*
Re-installed GW, things have gone worse.. I'm pissed off.. Don't understand why i can't get support for a game i payed £30 for!

Prince Karnn

Academy Page

Join Date: Mar 2006

Sussex

Togo Dies [ToD]

W/Mo

30 Mar 2006 at 18:14 - 24

To Numa Pompilius:

i am sure its not overheating cos i have played the game for 7 months without this happening. Ohh and i have tried playing with the case off.
-------------------------------------

Quote:

Originally Posted by Johno77

I had exactly the same freezing problem, it improved considerably when i set the speed of my RAM down from 400 to 333 in the BIOS - can't do any harm to try.

how did u do that?

Johno77

Krytan Explorer

Join Date: Sep 2005

England

Apocalyptica UK

N/Me

31 Mar 2006 at 08:51 - 25

When you start your computer press delete repeatedly to enter your bios set up. Select 'advanced bios features' from the options then alter the sdram frequency from 400 to 333, save the changes then exit setup. Hope this helps.

Prince Karnn

Academy Page

Join Date: Mar 2006

Sussex

Togo Dies [ToD]

W/Mo

31 Mar 2006 at 18:58 - 26

Quote:

Originally Posted by Johno77

When you start your computer press delete repeatedly to enter your bios set up. Select 'advanced bios features' from the options then alter the sdram frequency from 400 to 333, save the changes then exit setup. Hope this helps.

hmm, when i went into setup, i didnt see anywhere to change frequency, ill give it an other go.

Johno77

Krytan Explorer

Join Date: Sep 2005

England

Apocalyptica UK

N/Me

01 Apr 2006 at 00:21 - 27

Yep sorry - it's under 'advanced chipset features' not 'advanced bios features - my mistake.

Prince Karnn

Academy Page

Join Date: Mar 2006

Sussex

Togo Dies [ToD]

W/Mo

01 Apr 2006 at 02:15 - 28

lol.
i found it (after a while), and changed it to 333. i dont no wot it was on cos it was set to auto. So i will try GW 2morrow (to tired now, 3.15am

) but it hope to god it works !!!! i am having GW withdrawal symptoms

McMullen

Krytan Explorer

Join Date: Oct 2005

R/W

05 Apr 2006 at 17:44 - 29

Sorry to bump, just wondering if this fixed it for you?
I still have the problem