friends hacked account

someone is on my friends account right now, it's been hacked... what do I do? How do I report the person? :S help fast, please... this is not a joke. i can show print screens if needed.

-1. Make sure your friend isn't just messing with your head.
0. Realize that there is nothing you can actually do.
1. Have your friend contact the support people at ArenaNet if step -1 is true and he/she hasn't a clue about the account hijacking.
2. ArenaNet support may ask your friend for the original CD-Key if they decide to help your friend out to recover the account, or they may not help at all.

Well my friend is in America, he doesn't come home untill 9PM. My time. It's only 4PM at the moment... I don't think he'd ever do a thing like this (known him 3 years).

Got the guy to make a new MSN. I'm now getting his I.P from a song I'm sending. Hopefully it'll help.

Does your friend go to highschool or something? Maybe he goes off campus to play at a friend's house. I've seen that happen before.

all u need to do to recover an acct is put ur email address and cd key where it says "i forgot my password" on the login screen

http://support.guildwars.com/

search from there. this is the wrong forum to post about such things, at any rate.