Guild Wars accout banned?

Hy, guys, i started this because, im feeling kind of disapointed of what happened to me since yesterday i got a message that tells me i've been banned due to a breach in the User Agreement....This ban is permanent. (Code=045)...Reason=???...I'm not a cheater, i'm not using any kind of hacking program or boting system...i'm realy realy disapointed on what arena net has done to me...cause from the begining i was happy on what work they do there and like this game too much.

What is going on...i dont understand what i have done cause i really am verry confused with this matter.

I wrote a question at support page at guildwars.com but still no explanation on what happened to my account!

Still, i do this thread public..that everybody knows that even the perfect system of Guild Wars make mistakes and mess up with peoples feelings and taughts.

I read some forums and some dudes have had the same problem as me and they had resolved the issue when they contacted Gaile Gray.

I don't know what to do next. I'm in black out!
Manny of my guildies can confirm that i'm a good player and dont use cheats and nothing like that, even that i spend a lot of my time farming in UW and FoW...but hey is farming a reason for being banned from a game? Where is it written that?

I hope frome heart that my problem it is solved.

The only way to get your account back (or try to) is keep bugging Anet support.

They know the reason why they banned you (any idea's?) and to keep talking with them to try and resolve it.

If it was farming they may of mis-id you as a bot farmer (for real money purchase) if you fit the pattern.

Basically keep bugging them. If your innocent, you stand a chance (make them re-look at your situation) to get your account back, if there is something your not telling us (I don't make judgement) there not going too.

The problem is that the same issue, in the same day had a guild mate.
The only thing i did not said is that i bought a preoder package from a store in Romania...and i have paid the full release in that day ~30$ per full release...firstly they gave me a key that i used for PVE Event on March...and yesterday i got banned...
Is it a posibility that the retailer gaved me a fake key...??? I realy dont know??

Edit by chris_nin00: No Posting IGNs without player's consent

Hey, Achille is in my guild and im surpirsed that he got his account banned. At first i tought it was a prank or something , but now it seems its for real. Now of they would bann u on purpose they would give u the reasons. Since there are no reasons then im sure there is a mistake. I truly hope Guild Wars Support is goingto fix this . Achilles is a great player(even tho hes sometimes a noob), he contributes to our community alot, please let him get his account back. There are scammers who get away with scamming, and innocent people who get banned.

Szip, posting that here won't get his acc back, sadly... i suggest sending in what oyu said to support and tell them his situation and stufs, so yeh SUPPORT or DEPORT to some shotty MMO that you can replace gw with, or even get a new acc :\

Seems a little ironic that Achille gets banned for apparently nothing, yet no action (that we know of) has been taken against the obvious bot farmers you can stroll down to elona reach and spot in seconds.

He does not have a 55 monk. He farms UW with Necro. Its easy to stand back and relax but in this case, its not easy to have ur account with over 110 ectos and 61 shards (little more and got FoW) be gone. Over 1900hrs played . ITs pretty sad .

One question if they would bann wouldnt they state the reason of banning?

As further investigation was made on my account the last result was:

Hello Christian,

Thank you for contacting us again.

We do not allow players to trade in-game items for items with real world value (including real money). To do so is to break our rules. This rule is very important to us.

We have game logs that record the activities of players. These game logs indicate that your character violated our rules. Your character was involved in activities that are connected to trading in-game items for real world money. This is why the account was permanently closed.

We will not allow Guild Wars items to be sold for real world money. The account was terminated because these rules are so important to us. We will not re-open the account.

Regards,

- GM Sannio
Senior Game Master

Edit: I think this is not what arena want to do, to ban innocent people.

I assume based on the lack of freaking out that you did indeed engage in that activity?

If so, you have no recourse other than to buy a new version of Factions or GW and start fresh following the rules.

Um, man if u did this u cant complain...breaking the rules WILL get you banned....so dont break the rules.

If not i guess u can email them back saying that you didnt do it, but im pretty sure they have evidence that you did.

~Captain CCC

did u e-bay farm??

Sorry, but I'm gonna have to call BS on this. Just look at Ebay.

the disclaimer at the bottom of e-bay gold sells covers the legal aspect of that

At times there are many people that think that lying about events such as this creates a situation to help make it look like they are innocent when they have actually "done the dirty deed."

In wanting to escape their punishment the lies can become extravagant in which they lie to everyone around them as well in attempt to seem more believable.

Unfortunately, if you are telling the truth about the ordeal you will be lumped in with the liars that try to worm their way out of their discipline if your account is innocent and your behavior only happened to mirror an e-Bay trader.

Don't think you can disclaim breaking the EULA that you agreed to when you install the game after you have already agreed to it BEFORE you ever even earn any gold/items to sell in the first place. Those disclaimers are a nice attempt to get around what is really happenning anyhow though.


--posts merged by: Tsunami Rain-- please use the edit button.

well my account got hacked like 2 weeks ago, and i contacted them and said they would take off the perma-ban if i could prove that i was the original owner, so they gave me the address to send my cd-key to, and i sent it and now my account is unlocked

Good Lord, obviously i can't prove that im innocent only with the words i say that i did not engage that kind of fraeking trade...and why is that? Simply cause i'm a honnest persson i have a real work in my life so i have the money i need. I'm forced to point some aspects:

1. The only thing that concern me is that A.Net don't show me any prove (like a screen shot...or a log book...or somethig) in which they incriminate me. This is so obvious that i did'n do anythig. In any case, even if, in my mind was this ideea to sell in-game items for real money (wich is not true) how in the world that i can be guilty about that? Simply because thinking of the ideea is not equal with the fact that acting in that direction.
In other words, i repeat, (even is true, wich isn't) that thinkig of something you want to do but NOT DOING IT, is not the same like thinking of something you want to do and you REALY DO IT.
In any case this is beyond of my taught and i'm realy convinced that this guys made a very BIG mistake with me, closing my account.
2. Another ipotese, in the case that they have recorded my characters activities, is the fact that MAYBE i had been talking on a TRADE channel about something like that and they had recorded that as a TRUE fact, but also is an outrageous ipotese (simply cause i know me). How can i know if a person that i do trade with is a "clean " person or he sell "Bulwark" on e-bay...huh? I even dont have an account on ebay. Cmon this is just BS.
I'm too tierd to make new replys to guild wars support page, yet cause i didn't do anything like they reffered that i did.
3.What i'm gonna do now, cause i already bought the Preorder GW Faction, and the box is on my desk? To register my brand new Game GW Faction, and sudden they ban me again, no sir...i realy don't think so... Man I'm working for my money, i'm not a thief, a jackass or anythig like that.

Sorry guys if i make u trouble but also thanks that u posted here and encouraged me in the first time.

I admit that i had in my storage 110 ectos and 61 shards and about 200k gold as a fact that i was a very good farmer maybe too good for Arena Net. That materials and money are in my storage just waiting to buy the fissure armor on my Necromancer or Ritualist.
So howcome, i have money in storage but i sell items for real money, it doesnt' fit, don't u agree?

There have been threads on this here numerous times. The people who get their accts back are the one who persist with emails until the mistake is corrected. After so many emails, the incident goes a notch up the food chain and eventually is addressed by a human being.

Probable cause is that your in-game character name was also the name of one of the GW money-for-sale websites at some time. Instead of tracing accounts, they decided to trace player names.

if you talk about ebay and buying gold you can get banned for it. it has happened before with the virgoods thing and all the people mentioning it getting banned. comments such as why dont you just ebay some gold are not clever and will get you in shit.

Strange it is that in aproximative same day a friend of me has been banned for the same reason and he got hid account back in an almost 1 day...Isn't this strange that we got banned in the same day and for same reason.
I dont accuse anyone for anythig....but i just sustain my cause ...this is all.

I think that's just i'm gonna do, persist and keep sending email, until someone repair the mistake and re-open my account.

I've had a lot of Romanian player friends in past. Often times their accounts show suspicious behavior in games/leagues over the internet because of IP addressing. Possibly this is affecting you... especially if you play at a net cafe/school/etc.??

The problem was solved. They banned my account in error. Now i can play again
Thanks guys posting here.

Congratulations, welcome back.

So what they just unlocked the account? Or did they send another letter, because I would like to see what they say on behalf of an error.

I second that. I'm curious as to what anet said after they were SO sure you were ebaying. This is starting to make me worry. We can't even mention ebay within the game now? And if I farm, I have to try to not act like a bot? WTF. If they're digging for some bans, then why don't the morons fix Elonas? That town is small. It's pretty easy to spot the 60+ bots all stacked on top of each other at any given time. I'm sure they can easily reach their quota that way...

OK I would have to call B.S. on this too, this may be an old thread but, I need to state my opinion here. I see ALL over the web, sites that sell Plat and items everywhere. It seems to me he didnt SELL an item he bought one, It seems to me.. and pardon me for saying. Everything is about money. and if ARENA.net can ban you perm then that means you h ave to buy a NEW COPY of the game, thus making more profit for yet another money grubbin company. They set these rules which are far rediculas by any means, to set you up so you DO break the rules; thus banning you on a permanent basis, so you HAVE to buy another copy. Who's it hurting purchasing or selling items on ebay or wherever they decide to do it.

Question:
Instead of attacking the little people who support your company. Attack those who are selling these items. Like Ige.com or whoever else , or are you afraid you might lose a civil suit in court?

Get real arena.net and ncsoft we are the people who put your profits in your d*** pockets.
wake up. !!! POWER TO THE PEOPLE !!


Oh and by the way, since factions came out you guys( anet) has completely ruined the econmy.

OK I would have to call B.S. on this too, this may be an old thread but, I need to state my opinion here. I see ALL over the web, sites that sell Plat and items everywhere. It seems to me he didnt SELL an item he bought one, It seems to me.. and pardon me for saying. Everything is about money. and if ARENA.net can ban you perm then that means you h ave to buy a NEW COPY of the game, thus making more profit for yet another money grubbin company. They set these rules which are far rediculas by any means, to set you up so you DO break the rules; thus banning you on a permanent basis, so you HAVE to buy another copy. Who's it hurting purchasing or selling items on ebay or wherever they decide to do it.

Question:
Instead of attacking the little people who support your company. Attack those who are selling these items. Like Ige.com or whoever else.

Get real arena.net and ncsoft we are the people who put your profits in your d*** pockets. wake up. !!!

Firstly dude you double posted (go to advanced edit and at the top you have the option to delete one... so merge your edits into one big thingy and delete your double post)- second the thread is a FULL TWO PAGES LONG... and on the top of the second page is: IT WAS A MISTAKE AND GUY GOT HIS ACCOUNT BACK...


Congrats raider for getting it fixed and welcome back! Most people would have just moved on to another game. Glad you stuck it out!

raider: Any more info on what led to the error? Enquiring minds...

funny how people call it ruining the economy just because now more people can buy things that were outragously priced by other people, gives the non rich people a chance to get same things as the rich people seems fair to me