Problem with Mhenlo's request

Hello,
I added my Factions CE key to my original GW account, and I wanted to go to Cantha with one of my old characters, so i got the "Mhenlo's request" quest from firstwatch Sergio, but when I wanted to do the quest, I went outside and there was no Mhenlo at all. I am ascended, completed every mission in Tyria, have selected the quest but Mhenlo just doesnt spawn. Anybody else got this problem, and what do I need to do about it?
Thank you.

Do you have the Quest Defend North Kryta active? Abandon it while you do this then pick it up again.

I don't have that or the other conflicting quest, and I still can't find the guy. No quest marker on the map, just a green North Kryta Province.

Where is he?

i got the same answer as darkM on this one,...once you remove the offending quest Mhenlo will be right outside of the LA portal.

REmove all other quests to be sure one isn't conflicting, and Mhenlo is RIGHT in front of you when you leave LA.