hi.
lately i have not been able to connect to guildwars at all.
it just stays on 'connecting'.
i went to get support from support.guidwars.com..
and i did what they said... (configged my firewall and router..)
still im stuck...i have been able to connect in the past, but for some reason i cant connect at all anymore.
im playing factions.
if anyone could help me on this, i would be very thankful.
stuck on connecting...
wreckk
Trinitron6_03
what version of windows are you using?, are you using the windows firewall? are you using a router?
wreckk
im using xp i have a router and i have outpost firewall
(not using windows firewall)
(not using windows firewall)
Trinitron6_03
you generally dont need the extra firewall, and you may still have windows firewall running, its in the services start-settings-control panel- administrative services-windows firewall/ICS(right click it, stop it, and disable it.)
now make sure your port triggering(go to GWs site and looks it up(i belive its 6119, but dont quote me on that)
port trigger that port, and then try.
now make sure your port triggering(go to GWs site and looks it up(i belive its 6119, but dont quote me on that)
port trigger that port, and then try.
wreckk
windows firewall is off and i have the port 80 and 6112
configged as gwars1 and gwars2 on my wireless routers "gaming and applications" tab set on allow both tcp and udb.
configged as gwars1 and gwars2 on my wireless routers "gaming and applications" tab set on allow both tcp and udb.
Trinitron6_03
what router are you using?
that would help a bit, also shut off your other firewall.
have you updated the firmware for your router?
that would help a bit, also shut off your other firewall.
have you updated the firmware for your router?
wreckk
linksys WRT54GS
i dont think its my firewall, im pretty sure it isnt.
it is possible though, ill shut it off.
i dont know what you mean by firmware..
so ill say probably not.
i dont think its my firewall, im pretty sure it isnt.
it is possible though, ill shut it off.
i dont know what you mean by firmware..
so ill say probably not.
Trinitron6_03
its what runs your whole router, so you need to go to linksys site, look up your router and download the firmware
ok here is what i found there are 5 different versions for your router at linksys.com
now. i picked version 1 and here is the link to the bios
http://www.linksys.com/servlet/Satel...VisitorWrapper
so download it, go into your router, and go to administration tab
click browse(wherever you downloaded the firmware file too) then click upgrade, it should update it for you my friend.
ok here is what i found there are 5 different versions for your router at linksys.com
now. i picked version 1 and here is the link to the bios
http://www.linksys.com/servlet/Satel...VisitorWrapper
so download it, go into your router, and go to administration tab
click browse(wherever you downloaded the firmware file too) then click upgrade, it should update it for you my friend.
wreckk
thanks i did.
however it still seems not to be able to connect..
edit:also i do have one more piece of information about my problem..
i went ahead and bypassed my router, connecting my computer to my modem directly,
however it was still the same problem.
so i think its not my router...
however it still seems not to be able to connect..
edit:also i do have one more piece of information about my problem..
i went ahead and bypassed my router, connecting my computer to my modem directly,
however it was still the same problem.
so i think its not my router...
jacklm15
I have basically the same problem m8 except i cant even install the game in the first place it gets stuck on "Connecting to ArenaNet..."
wreckk
you have a firewall software like me?
not the windows default one, like outpost or something?
not the windows default one, like outpost or something?
jacklm15
yes i have both
jacklm15
I also had a similair problem when running Guild Wars 1
jacklm15
Its driving me CRAZY 
wreckk
yeah i can understand....im thinking it may be our firewalls.. im trying to think of how to fix it.
jacklm15
good luck tell me when you have found one
EternalTempest
Anet has a stand alone utility that can be used to trouble shoot network issues:
ftp://ftp.guildwars.com/diag/netinfotool_allos_gw.exe
Download and run it and it will produce a log file. This should ID any failure connection points between your pc and anet server's. You may want to open a trouble ticket with them and make sure you attach that log file.
ftp://ftp.guildwars.com/diag/netinfotool_allos_gw.exe
Download and run it and it will produce a log file. This should ID any failure connection points between your pc and anet server's. You may want to open a trouble ticket with them and make sure you attach that log file.
wreckk
yeah i had emailed the support team for help, they gave me the same link. i emailed them the doc it created and they told me to try disabling my 3rd party software that was running. i did and it worked... meaning i guess that there was a program running that wouldnt allow me to connect. i guess my firewall.
anyway i still gotta fix my firewall, but at least i can play it now.
anyway i still gotta fix my firewall, but at least i can play it now.
Tolibi
For some people like myself that is not the issue all worked great till the may 4th update from then on stuck at connecting all ports needed are open and my router is kosher on all settings firmware is up todate as well.
Nailer
I have experienced the same problem on 2 laptops since the new update.
It worked until the 4th of may update too... Played alot with the same settings before this update. Now, even at another friends house one of his machines can't connect, whilst the other can.
His stationary AMD X2 64bit 3800 machine with 64bit windows XP connects fine, while his, and my lapotop, both entirely different cannot connect to guildwars.
FIX PLX!
It worked until the 4th of may update too... Played alot with the same settings before this update. Now, even at another friends house one of his machines can't connect, whilst the other can.
His stationary AMD X2 64bit 3800 machine with 64bit windows XP connects fine, while his, and my lapotop, both entirely different cannot connect to guildwars.
FIX PLX!
woot woot
yea this is happening to me 2. One day i go on and it runs fine. The next day i cant even get the log on screen. So its not like i have changed ne of my settings or nething....