overheating issue urgent help please any idea

sigried

Lion's Arch Merchant

Join Date: Feb 2006

Honduras

Ye Old

W/Mo

Hi i have been having problems with a overheating error in my computer i read all the step by step and solved all.

so i decided to change computer parts ic case it was due to a bad hardware failure too and since then i have not found the solution.

1. replace ram

2. new fans 5 total

3. new video card.

4. new motherboard

5.new energy source

6.no dust, noo lack of ventilation.

so why i keep gettin this error messa, there is only one thing i have not done at it is to format windows can this be it.


any idea plz

Matsumi

Matsumi

Jungle Guide

Join Date: Mar 2006

CPU heatsink/fan might be mounted incorrectly, check your CPU temp. What error message are you talking about?

kaheiyeh

Frost Gate Guardian

Join Date: May 2005

Australia

Reapers of Solace

Mo/A

Have you tried looking at aftermarket cooling for your video card? Most stock coolers run hot and loud. Check that your fans are blowing the right way. There should be an arrow pointing in the direction the fan blows in. Make sure the air comes in from the front bottom and out the back top.

Hengis

Hengis

Wilds Pathfinder

Join Date: Apr 2006

London

Better Than Life (BTL)

R/

Also, when replacing a CPU fan, always use a good quality thermal paste rather than the usually supplied phase change pad (the square of green or red found on the base of many fans when new.)

Loviatar

Underworld Spelunker

Join Date: Feb 2005

Quote:
Originally Posted by Hengis Stone
Also, when replacing a CPU fan, always use a good quality thermal paste rather than the usually supplied phase change pad (the square of green or red found on the base of many fans when new.)
NOTE

those pads from the cpu maker are fine except if you are doing serious overclocking.

MAXIMUM PC magazine actually tested several different compoinds and found the original pad was only 1-2 degrees higher than the arctic silver

Rayea

Rayea

Wilds Pathfinder

Join Date: Jun 2005

west yorkshire, Uk

Sisters of Serenity

N/Mo

also...

the size of fan i have been told also matters...a larger 120mm fan is quieter and gets better air than a couple of the smaler fans, im told.

you said no lac of ventelation, so that means your case is far enought from the walls ect so it can actually suck in the air, yes?
if your in a hot room, the hot air will not realy help that much, so grab a desk fan and BOTH keep cool ^^
also you might want to look and see how many of those 5 fans are sucking and which are blowing...
if you have suck air in fans at the front and blow air out fans at the back, its better than the other way around sometimes
(and all suck in or all blow out might not be the best way...at least one blowing out will be needed realy)

other than that, yeah, try the cooler sheaths for the Vid card and maybe look for memory coolers as well....perhaps grab a room cooler or air conditioner if your in USA (since they are just starting to be known about here in uk)
other than that.....um, spend the summers in a cool part of the world?

Cottage Pie

Cottage Pie

Wilds Pathfinder

Join Date: Nov 2005

Birmingham, England

Taking Aegis

Mo/Me

First things first. Do you overclock?

sumasage

Lion's Arch Merchant

Join Date: Apr 2005

i think he/she need to tell us what the error message is... otherwise it is useless to offer solutions.

sigried

Lion's Arch Merchant

Join Date: Feb 2006

Honduras

Ye Old

W/Mo

thanks for the replies the error i get has no number in it it just loggs me of the game.

it tell me it is a hardware malfunction due to overheatin issues ill try posting a picture any idea were i can do that.

any way i did replace every single part on my computer to see if it was a hardware malfuction, i know it is no ventilation lack since i have open the case and place a BIg house fan direct injection of air in the case so airflow is not the issue.

know it is not video card since i have too and both give me the same error, i just replace ram just to test and same thing, new motherboard, and still the same error.

I dont know what hardware is malfuctioning im out of ideas for know. and i have spent alot of money now in it i can make a extra computer with all thigs i have bought to test just need to buy the case and a harddrive and there i go a extra computer.

sigried

Lion's Arch Merchant

Join Date: Feb 2006

Honduras

Ye Old

W/Mo

guild wars detected a possible hardware malfuction. this may due to an overheated procesor or memory chip this aplication will now terminate.

this is the error message i get.

Syris

Syris

Ascalonian Squire

Join Date: Jun 2005

Oregon

Newbies Reborn

W/Mo

It's the same problem my friend had. His videocard was running too hot. He opened the card up and put new thermal paste on the chip. Runs around 41 degrees cel now, which is a whole lot better than what it was running before, which was about 87 cel.

sigried

Lion's Arch Merchant

Join Date: Feb 2006

Honduras

Ye Old

W/Mo

that is the weird part i have 2 video cards and both give me same error + i had no error before i upgrade the computer.

Matsumi

Matsumi

Jungle Guide

Join Date: Mar 2006

FSB clock frequency setting turned up too high in the BIOS? Any setting turned up too high in the BIOS? You should try to download a program that will monitor your hardware temps and display the current frequency settings so that we have more to work with.

sigried

Lion's Arch Merchant

Join Date: Feb 2006

Honduras

Ye Old

W/Mo

Today i monitor the CPU tempeture and it run about 35 Cel and the system temperature runs about 43 cel.

I cant check the GPU temperature but i think is running alittle hot now i try using a Artic Silver thermal paste and ill olso install a direct fan to reduce the heat temperature on my video card.

moenbase

Academy Page

Join Date: May 2006

could u be more specific about the error type?

Necrotic

Necrotic

Elite Guru

Join Date: Feb 2005

The mists

Co-founder of Knights of the Phoenix

N/

I have an idea...how about listing your system specs. Which video card, mainboard, memory and so on....do you have installed? Also ....since you kept the old harddrive, did you install all the drivers since you said you didn't reformat?

sigried

Lion's Arch Merchant

Join Date: Feb 2006

Honduras

Ye Old

W/Mo

error mesage
"guild wars detected a possible hardware malfuction. this may due to an overheated procesor or memory chip this aplication will now terminate."

SYstem details

Operatin system: Windows XP servipack 2
Pentium 4 socket 775 3.0 HT
Mother board: Foxconn
1 gig DDR 400mhz
video card ATI X1600 pro Ice Q edition
lates driver tested old drivers too

Killsmith

Ascalonian Squire

Join Date: Feb 2006

I've had a similar message from Unreal Tournament 2004. It would crash and then tell me that either my computer was overheating or I needed to reinstal the game. I just reboot when I get that message and I don't usually see it again for a few months. The first time I saw it I did check all of my temps though and they were fine.

sigried

Lion's Arch Merchant

Join Date: Feb 2006

Honduras

Ye Old

W/Mo

well i just chek again an temperature are normal y replaced the termal paste of my computer GPU and CPU and everything is more than fine but im still gettin that message its quite anoying i think if i dont find a fast solution ill just stop playing GW its quite upsettin to been able to play what you like.

Im gona try this for my last investment to save my GW .

http://www.zalman.co.kr/Upload/product/vf900_eng.PDF

Antheus

Forge Runner

Join Date: Jan 2006

Radeons tend to have problems with overheating, due to poorly applied thermal paste between processor and heatsink.

I solved the problem by reapplying the paste, and adding another fan to blow over the original one.

Seems to be quite a common problem, but doesn't surface too frequently.

sigried

Lion's Arch Merchant

Join Date: Feb 2006

Honduras

Ye Old

W/Mo

I just reapplied thermal paste to the heatsink im lookin for a fan but im out of ideas to were to install. Im thinking more in double faning it one fa in each side one fans blows cold air in throuth the heatsink and the other one im planin to blow air to the other side of the video card.

just have a question is thermal paste an electrical condutor im kind of worried about that.

Lurid

Lurid

Jungle Guide

Join Date: Mar 2006

Mo/

Thermal paste shouldn't be globbed on to the circuits or anything other than the GPU core itself. Something along the lines of Arctic Silver Ceramique, remember a very thin light layer just covering the core.

I suggest you invest the $20 - $30 into a good aftermarket GPU cooler, as more often than not the stock ones blow.

Necrotic

Necrotic

Elite Guru

Join Date: Feb 2005

The mists

Co-founder of Knights of the Phoenix

N/

Most thermal paste contains silver or some other conductor....thats how it transferes heat. I would be a little more suspicious of the Foxconn mainboard than the GPU. My friends ATI 9250 is a fanless model and works just fine...no heat issues or anything while playing GW.

Killsmith

Ascalonian Squire

Join Date: Feb 2006

Have you reinstalled the game? That may be all you need to do to fix it. Always try the cheapest/simplest solutions first.

Lurid

Lurid

Jungle Guide

Join Date: Mar 2006

Mo/

The game cannot cause issues with the heat itself. Though thermal sensors can be wrong, updating drivers / monitoring software aswell as certain BIOs flashes can fix buggy temperature sensors.

Try the touch method, to see if the GPU is actually as hot as sensors show. Then make sure to isolate the problem, and fix it instead of alot of stuff not related to the issue at hand.

sigried

Lion's Arch Merchant

Join Date: Feb 2006

Honduras

Ye Old

W/Mo

I run aquamark today and i get an error.

code EXCEPTION_ACCESS_VIOLATION
Info: the thread tried to read from or write to a virtual address for which it does not have the appropriate acces

what does dis mean and the aquamark loggs out.

Hengis

Hengis

Wilds Pathfinder

Join Date: Apr 2006

London

Better Than Life (BTL)

R/

It is possible that your virtual memory paging file (swap file) is corrupt. This is not a particularly common thing to happen though, but I have seen it a few times.

You can force the swap file to be recreated cleanly in the following way:

You should not attempt to do this unless you are a confident/ advanced user.

1) Remove old swap file by right clicking My Computer, select Properties, select Advanced, click on the Setting tab for Performance, click Advanced, and finally click on Change in the Virtual Memory section. Select Custom Size and then set the maximum size for the paging file to ZERO for all drives.

2) Reboot the PC which wil be slow to start and may well complain that it is low on Virtual Memory.

3) Defragment the drives, which WILL take ages and also is likely to complain about having low Virtual Memory. You should see that the usual large unmovable section shown in the graphic display is not there. That WAS the swap file. By defragmenting you are ensuring that the PC will have the largest amount of contiguous free space in which to recreate the new swap file.

4) Reboot the PC and follow the instructions in section 1 but at the last step select "System Managed Size"

5) Reboot the PC again and see if there is any improvement.

Hope this helps, but once again please do not try this unless you know what you are doing.

Regards,

Hengis

sleepy samurai

Lion's Arch Merchant

Join Date: Sep 2005

Quote:
Originally Posted by sigried
error mesage
"guild wars detected a possible hardware malfuction. this may due to an overheated procesor or memory chip this aplication will now terminate."

SYstem details

Operatin system: Windows XP servipack 2
Pentium 4 socket 775 3.0 HT
Mother board: Foxconn
1 gig DDR 400mhz
video card ATI X1600 pro Ice Q edition
lates driver tested old drivers too
Hopefully I am not repeating any one but P 4 have CPU throttling tp help prevent over heating. The latest version almost eliminates and chance of over heating. Toms has some info on this in one of their reviews. http://www.tomshardware.com/2006/05/..._41_ghz_cores/

Quote:
Originally Posted by sigried
Today i monitor the CPU tempeture and it run about 35 Cel and the system temperature runs about 43 cel.
35c for a CPU is not hot but you can verify on Intels web site the thermal risaisance. To give you an example my optreon 275 runs a 60c-70 normally. My AMD 64 3200 runs at 50-60c max'ng at 70c.

Intel's are known to handle heat well. As to why guildwars is reporting the problem I have no clue. The temps are monitored by the BIOS and a game should not interfere with this. My personal opinion would be to after Anet.

You can use a tool called CPUZ to get more information on the CPU. That info will help diagnose the problem.

sigried

Lion's Arch Merchant

Join Date: Feb 2006

Honduras

Ye Old

W/Mo

Well im confused last night my computer actually restar it self while in the game now i dont know if it is hrdware malfunction or a overheating issue, my computer overheatin on a air conditioning area with an open case and a big house fan blowing air in that is crazy.

But since it restarted it might be possible that it is a CPU overheating

sleepy samurai

Lion's Arch Merchant

Join Date: Sep 2005

You can try Prime, http://www.mersenne.org/freesoft.htm
This will tax your CPU and memory to the limit. I suggest having a tool to watch the temps while running this. Most over clockers will note prime stable after x hours. Meaning it survived that long under full load.

If your computer can survive for hours on end then you are fine in terms of heat. I must note that if you do not watch the CPU temperature is could cause damage but should not as your system is not over clocked. I use motherboard monitor 5 to watch my temps.

Hope this helps.

sigried

Lion's Arch Merchant

Join Date: Feb 2006

Honduras

Ye Old

W/Mo

Did a test with Prime but i got this error under 1 minute operation just dont know what it means.

http://usera.imagecave.com/sigfried/primeerror.JPG

can someone explain me this error.

Now i know i have a defective part since prime did not pass the test but what part is the defective.