Access key scratch off problems

tivadiro

Pre-Searing Cadet

Join Date: May 2006

Ack!


So I get the game, I'm ready to play. I start scratching on the access key, and it smears like black peanut butter on several letters.

I get out the surgical tools and spend a half hour trying to carefully remove the crap off the top of the letters so I can see the code. I think I managed to get 4 of the 5 sets of 5 letters correct, but a few letters on the 2nd set of 5 letters are gone.


Has anyone had or heard of this problem, and do the guild wars support people help people with this problem or just tell'em to bugger off?

I went and put in a request for support, so while I'm waitin' 24 hours for them to get back to me, I thought I'd ask the Guru's



thanks folks

Harmful Warrior

Ascalonian Squire

Join Date: May 2006

Apocalyptic Demons

W/Mo

send a pick to www.support.plaync.com of ur key and they should be able to help u

Sir Skullcrasher

Sir Skullcrasher

Furnace Stoker

Join Date: Jun 2005

California

15 over 50 [Rare]

W/Mo

usually with this problem, you should have taken the game back and explain to them about the key being used. I believe most of the time, the store would either exchange the copy for you or refund you.

tivadiro

Pre-Searing Cadet

Join Date: May 2006

Ha I didn't think of that ... thanks mate

fiery

fiery

Banned

Join Date: Oct 2005

maryland

InYurFace Gaming [IYF]

R/

Don't eat and scratch.

tivadiro

Pre-Searing Cadet

Join Date: May 2006

I'm telling ya, I scratched on the stuff, and it didn't come off like a lottery ticket, it just smeared black .. when I took a knife to the black, the letters and numbers got scratched off too

Chillin-N-Killin

Chillin-N-Killin

Frost Gate Guardian

Join Date: Jul 2005

Colorado

The Adult Guild

R/Mo

if it was me I would take it back where I bought it and see if they would exchange it and scratch the new 1 right there.

MCS

MCS

Banned

Join Date: May 2005

And thats why factions didn't come with a scratch off key .

R A C

R A C

Lion's Arch Merchant

Join Date: Sep 2005

In my parent's basement

R/Mo

scratch off ftl
new card with preforrated(spl?) edges ftw