Unusual sound problem

Unkillable Cat

Unkillable Cat

Frost Gate Guardian

Join Date: Sep 2005

New Dragons

Mo/R

Hi, Im having what seems to be a unique sound problem. Ive recently replaced my HD so had to reinstall windows. Since the reinstall the sound itself is fine as a whole, but certain sounds are playing so quietly thier inaudible. Certain windows sounds such as the IE navigation "click" and teh empty recycle bin sound. Also certain GW sounds are the same, Music, general sounds, and background noise are fine, BUT the rest such as voices, spells, "quest notifacation" and private messages are so quiet I cant hear them.
Ive updated my sound drivers, Reinstalled them again twice, reinstalled DX9c, my windows is fully up to date, and Im out of ideas. Oh and yes Ive thought of adjsting my sound via windows aswell as my speakers.

Any ideas what so ever would be great, because Im stumped.

Matsumi

Matsumi

Jungle Guide

Join Date: Mar 2006

You could right click on the speaker icon by the clock and click on open volume control, then adjust your volume for everything from there.

Unkillable Cat

Unkillable Cat

Frost Gate Guardian

Join Date: Sep 2005

New Dragons

Mo/R

Already tried that one, no change at all, all of my windows sounds settings have been set to maximum.

Lurid

Lurid

Jungle Guide

Join Date: Mar 2006

Mo/

Did you change the various sounds from ingame? Since you have control over each sound effect.

Unkillable Cat

Unkillable Cat

Frost Gate Guardian

Join Date: Sep 2005

New Dragons

Mo/R

All the sound settings are the same as I always used, everythig set to max, except music which is set all the way down. Ive ven tried fiddling with the sound quality.

Tarun

Tarun

Technician's Corner Moderator

Join Date: Jan 2006

The TARDIS

http://www.lunarsoft.net/ http://forums.lunarsoft.net/

Can you give an estimated date as to when this started happening?

lightblade

lightblade

Forge Runner

Join Date: May 2005

The Etereal Guard

Me/Mo

Do you have 5.1 surround system? Make sure they're plugged in correctly and the collaberator are correctly set.

Jeslica666

Ascalonian Squire

Join Date: Mar 2006

Lunarian Knights

E/Me

I'm having the same problem. I haven't acually tried anything in GW to test out what you've said like the quest thing and whispers, but other voice sounds aren't working but music is. I'd play an MP3 and I can hear the music part fine but I cna't hear the voice very well. I use vent also, and I can barely hear the people talk on there with volume set to max. My sound was working just fine last night, but this morning I turn my laptop on and sign onto vent and can't hear anyone. I've had my fiance play with my laptop and do what he could to try and fix it, too. Nothing's helped at all to make this better. And he's an offical tech, so it can't be anything with my computer itself. But this is extremely bugging me. I'm wondering if something GW did last night did it. It didn't do this until after that update and I restarted..

MaglorD

Jungle Guide

Join Date: May 2005

LOL, this is the problem I have been having for about a week. I haven't noticed anything wrong with sound in Windows itself, since my gaming machine is only used for gaming.

But with Guild Wars, some sounds like when my arrows hit the enemy are just inaudible. Note, it only happens when sound quality is set to maximum. And the problem is intermittent meaning I can set the sound to maximum and only experience problems at times. However, those lapses in sound are bad enough that I've set sound quality to 50%.

I cannot be sure if it's due to some MS patches since MS patches pretty frequently and my machine is set to autodownload.

My sound card's a Creative Audigy 2 ZS.

Tarun

Tarun

Technician's Corner Moderator

Join Date: Jan 2006

The TARDIS

http://www.lunarsoft.net/ http://forums.lunarsoft.net/

I've documented that the sound problems are occuring on a Conexant AMC Audio/ Conexant Cx20468 @ Intel 82801FBM ICH6-M - AC'97 Audio Controller

Edit: Further documentation on this issue.

It is occuring on a Gateway laptop running Windows XP SP2 (has all updates) and the issue just began the morning of May 24th after a reboot. The night of May 23rd and all before then there were no such sound issues. There are no device conflicts and sound drivers have been cleanly removed and reinstalled.

Unkillable Cat

Unkillable Cat

Frost Gate Guardian

Join Date: Sep 2005

New Dragons

Mo/R

My problems started 2 days ago when I reinstalled windows, never had the problem before that. Im running with onboard sound (Realtek AC97) and only ahve the one sound output so I know im pluged in right.
Glad to know Im not the only one having this issue, not that I wish it upon anyone lol, but atleast Im not alone

Unkillable Cat

Unkillable Cat

Frost Gate Guardian

Join Date: Sep 2005

New Dragons

Mo/R

Quote:
Originally Posted by Tarun
I've documented that the sound problems are occuring on a Conexant AMC Audio/ Conexant Cx20468 @ Intel 82801FBM ICH6-M - AC'97 Audio Controller

Edit: Further documentation on this issue.

It is occuring on a Gateway laptop running Windows XP SP2 (has all updates) and the issue just began the morning of May 24th after a reboot. The night of May 23rd and all before then there were no such sound issues. There are no device conflicts and sound drivers have been cleanly removed and reinstalled.
Im running a similar rig, but a desktop system, same date with my problem. Carried out the same updates, and ditto to drivers reinstall

Tarun

Tarun

Technician's Corner Moderator

Join Date: Jan 2006

The TARDIS

http://www.lunarsoft.net/ http://forums.lunarsoft.net/

With the fact that it's the same issue occuring on multiple systems, it makes me wonder if this is caused by GW.

MaglorD

Jungle Guide

Join Date: May 2005

Quote:
Originally Posted by Unkillable Cat
My problems started 2 days ago when I reinstalled windows, never had the problem before that. Im running with onboard sound (Realtek AC97) and only ahve the one sound output so I know im pluged in right.
Glad to know Im not the only one having this issue, not that I wish it upon anyone lol, but atleast Im not alone
Did you try setting sound quality to 50%? I don't experience any sound problems when I reduce sound quality.

MaglorD

Jungle Guide

Join Date: May 2005

Quote:
Originally Posted by Tarun
With the fact that it's the same issue occuring on multiple systems, it makes me wonder if this is caused by GW.
Out of curiosity, what version of DX are you using? Is it the very latest dated I believe May 2005?

kvndoom

kvndoom

Forge Runner

Join Date: Jul 2005

Communistwealth of Virginia

Uninstalled

W/Mo

Set the sound "Quality" (ugh) slider to the middle position. Exit GW completely and restart it. This fixes most in-game sound issues. I'm not sure the max "Quality" (puke) setting even works for anybody at all. I get weird bugs even at position 4. Position 5, fuggedaboutit...

There are several threads on this, it's been a problem for months. Now, if THAT doesn't help, you've got a beast of another sort.

Tarun

Tarun

Technician's Corner Moderator

Join Date: Jan 2006

The TARDIS

http://www.lunarsoft.net/ http://forums.lunarsoft.net/

Quote:
Originally Posted by MaglorD
Out of curiosity, what version of DX are you using? Is it the very latest dated I believe May 2005?
I'm going to install the April DX9 on the machine with the issue. some of the problems (buzzing in audio) are fading.

Quote:
Originally Posted by kvndoom
Set the sound "Quality" (ugh) slider to the middle position. Exit GW completely and restart it. This fixes most in-game sound issues. I'm not sure the max "Quality" (puke) setting even works for anybody at all. I get weird bugs even at position 4. Position 5, fuggedaboutit...

There are several threads on this, it's been a problem for months. Now, if THAT doesn't help, you've got a beast of another sort.
Thing is that this is happening outside of the game for people too.

Jeslica666

Ascalonian Squire

Join Date: Mar 2006

Lunarian Knights

E/Me

I've tried everything for in-game stuff. Doesn't fix my in-game and sure as hell doens't fix out of game sounds..

Unkillable Cat

Unkillable Cat

Frost Gate Guardian

Join Date: Sep 2005

New Dragons

Mo/R

the slider tip does nothing for me either, plaus it wouldnt explain why the problem also exists outside of GW, its also affecting TeamSpeak I found out tonight

Tarun

Tarun

Technician's Corner Moderator

Join Date: Jan 2006

The TARDIS

http://www.lunarsoft.net/ http://forums.lunarsoft.net/

It's happening on Ventrilo as well. Well, attempting an update of DirectX 9.0c to the April 2006 Runtimes release.

Jeslica666

Ascalonian Squire

Join Date: Mar 2006

Lunarian Knights

E/Me

My update to DirectX didn't help any. Still not hearing right.

Unkillable Cat

Unkillable Cat

Frost Gate Guardian

Join Date: Sep 2005

New Dragons

Mo/R

im starting to think it may be time to buy a soundcard instead of using the intergrated one, cant see any other way of fixing this

Unkillable Cat

Unkillable Cat

Frost Gate Guardian

Join Date: Sep 2005

New Dragons

Mo/R

ive been experimenting and have found that the drop out is on the frequency/track/whatever it is that voice and vocals are on. Ive tested music, movies and games, and each time its the voice that drops out. In movies you can hear the sound effects and music but not voices, in music you can hear the track but not the vocals, and the same with games. Ive installed the most comprehencive codec pack I could lay my hands on and it does not fix it.

MaglorD

Jungle Guide

Join Date: May 2005

Quote:
Originally Posted by kvndoom
Set the sound "Quality" (ugh) slider to the middle position. Exit GW completely and restart it. This fixes most in-game sound issues. I'm not sure the max "Quality" (puke) setting even works for anybody at all. I get weird bugs even at position 4. Position 5, fuggedaboutit...

There are several threads on this, it's been a problem for months. Now, if THAT doesn't help, you've got a beast of another sort.
I'm with you. Funny thing is when sound quality's at max, it's ok initially I believe and then it starts disappearing. Maybe the sound card runs out of memory and then the glitches start, so there's so kind of sound memory leak? Btw, are you using the latest DirectX, ie Apr 2006?

And it seems the OP and the others do indeed have a more serious problem.