Error7's, Comcast, and you...

for a few days now, i've been plagued by unceasing GW crashes, usually occurring every 20 minutes or so. apparently, there're one or more bad hops from my PC, through the Comcast network, to the A.Net network. hopefully, people more technically savvy than i will have this situation properly dealt with. however, for the moment, switching your Territory from the US to Europe seems to be quite an effective quickfix.
what's that, A.Net, i've been playing for 3 hours? well hell, i believe i will take a break

ive had the same problems this week - im Comcast also

i called comcast just now: they said that since we are able to get on other sites and aim and what not its it something to do with the host and their connection with comcast soo... i know u dont want to hear this but anet is at fault and needs to fix us!!!!!

I have not had any problems with comcast and guildwars.

if you bothered to read the other threads you would see Anet is not at fault for Alter.nets dropping packets all over

that makes as much sense as comcast dropping packets and blaming you

EDIT SO YOU KNOW WHO ALTER.NET IS.

seek help fromt he GW techs, keep the ticket going, do their troubleshooting tests. The ping/trace test will tell if ALTER.NET is to blame. You have to keep on this, everyone does. The more ppl with this problem, the more tickets....the more tickets...the more trouble...the more trouble, the more tickets for ANET to use....the more tickets at ALTER.NET = A GD FIX!!!!

If it's just been happening for a couple of days and you use their connection restore thing you can restore it to the way it was before... it should have come on your setup disk.

The only problem with Comcast I have had since I've been home is that the cable modem resets randomly when I'm downloading large files.

Other than that I have had no problems playing Guild Wars cept for a few lag spikes mainly due to my lower end computer.

Have Comcast and no problems at all.

I DONT have comcast (wasnt available when I got my dsl) and I DO have problems......so its not only comcast

This is not Comcast. I have the same problem on another provider and so do many others. This is a problem with a company called ANET. Im sure that everyone notices that Guild Wars is the ONLY program that is experiencing connection problems. How much more obvious can it be?

I'm with Comcast and rarely if ever got an error 7. I don't think it's Anet either. The only time I ever get disconnected is if my local ISP goes down (which has happened once in the last year) or my PC takes a dump.

i havent had an issue before and dont know how to file an issue. where do we go for this?

Has anyone else tried switching territories? My friend is on Comcast in USA Northeast and is having the same problem.

Anyone else had success switching to Europe?

It is an issue with an tier 1 provider ALTER.NET (VERIZON) and even if you switch to an EU server you will still have to go trough the tier 1 ISP .

you can read about it here
http://www.guildwarsguru.com/forum/s....php?t=3030662