Error7's, Comcast, and you... - Guild Wars Guru archive powered by Guild Wars Legacy

XxForgexX

Krytan Explorer

Join Date: Dec 2005

08 Jun 2006 at 11:09 - 1

for a few days now, i've been plagued by unceasing GW crashes, usually occurring every 20 minutes or so. apparently, there're one or more bad hops from my PC, through the Comcast network, to the A.Net network. hopefully, people more technically savvy than i will have this situation properly dealt with. however, for the moment, switching your Territory from the US to Europe seems to be quite an effective quickfix.
what's that, A.Net, i've been playing for 3 hours? well hell, i believe i will take a break

Ninna

Desert Nomad

Join Date: Apr 2005

Northeast USA

Guilded Rose

Me/

08 Jun 2006 at 12:18 - 2

ive had the same problems this week - im Comcast also

greenchylde

Frost Gate Guardian

Join Date: May 2006

CT

Heroes Etc

E/Mo

08 Jun 2006 at 14:29 - 3

i called comcast just now: they said that since we are able to get on other sites and aim and what not its it something to do with the host and their connection with comcast soo... i know u dont want to hear this but anet is at fault and needs to fix us!!!!!

Karil The Tainted O

Academy Page

Join Date: May 2006

TcE

R/N

08 Jun 2006 at 14:37 - 4

I have not had any problems with comcast and guildwars.

Loviatar

Underworld Spelunker

Join Date: Feb 2005

08 Jun 2006 at 15:36 - 5

Quote:

Originally Posted by greenchylde

i called comcast just now: they said that since we are able to get on other sites and aim and what not its it something to do with the host and their connection with comcast soo... i know u dont want to hear this but anet is at fault and needs to fix us!!!!!

if you bothered to read the other threads you would see Anet is not at fault for Alter.nets dropping packets all over

that makes as much sense as comcast dropping packets and blaming you

EDIT SO YOU KNOW WHO ALTER.NET IS.

Quote:

Quote:
AlterNet, aka UUNet is part of Verizon. We're not talking about a lowly ISP that you get your connection from, but one of the big boys, a Tier One carrier, the top of the ISP food chain. According to wikipedia, they are one of only 9 IPv4 (Tier one) ISPs in the world. If you read through the Tier one article, and each ISP, you'll realize that all of them (except Nippon) are in some way US companies (although not in all ways; but definitely in terms of where some of their physical network is). Almost every other ISP depends on them directly or indirectly for something...

In case some of you don't remember, we had a couple hours back in late October of last year where two of the tier ones (Verio and Level 3) couldn't communicate with each other. Not a particularly fun night, and it was only a few hours.

Phantoma

Academy Page

Join Date: Feb 2005

Canada

Grenths Helpdesk[GHD]

R/

08 Jun 2006 at 16:15 - 6

seek help fromt he GW techs, keep the ticket going, do their troubleshooting tests. The ping/trace test will tell if ALTER.NET is to blame. You have to keep on this, everyone does. The more ppl with this problem, the more tickets....the more tickets...the more trouble...the more trouble, the more tickets for ANET to use....the more tickets at ALTER.NET = A GD FIX!!!!

awesome sauce

Krytan Explorer

Join Date: Dec 2005

08 Jun 2006 at 16:46 - 7

If it's just been happening for a couple of days and you use their connection restore thing you can restore it to the way it was before... it should have come on your setup disk.

Unlucky Slayer

RAGE INCARNATE

Join Date: Apr 2006

Sitting at The Guild Hall 2, being happy.

Nerd Clan [NK]

R/

08 Jun 2006 at 17:04 - 8

The only problem with Comcast I have had since I've been home is that the cable modem resets randomly when I'm downloading large files.

Other than that I have had no problems playing Guild Wars cept for a few lag spikes mainly due to my lower end computer.

Stockholm

Desert Nomad

Join Date: Feb 2006

Censored

R/

08 Jun 2006 at 17:17 - 9

Have Comcast and no problems at all.

cosyfiep

are we there yet?

Join Date: Dec 2005

in a land far far away

guild? I am supposed to have a guild?

Rt/

08 Jun 2006 at 17:43 - 10

I DONT have comcast (wasnt available when I got my dsl) and I DO have problems......so its not only comcast

Elstermeister

Pre-Searing Cadet

Join Date: Jun 2006

W/Mo

08 Jun 2006 at 18:12 - 11

This is not Comcast. I have the same problem on another provider and so do many others. This is a problem with a company called ANET. Im sure that everyone notices that Guild Wars is the ONLY program that is experiencing connection problems. How much more obvious can it be?

Big_Iron

Desert Nomad

Join Date: Dec 2005

The Edge

Tormented Weapons [emo]

08 Jun 2006 at 18:32 - 12

I'm with Comcast and rarely if ever got an error 7. I don't think it's Anet either. The only time I ever get disconnected is if my local ISP goes down (which has happened once in the last year) or my PC takes a dump.

greenchylde

Frost Gate Guardian

Join Date: May 2006

CT

Heroes Etc

E/Mo

08 Jun 2006 at 18:36 - 13

Quote:

Originally Posted by Phantoma

seek help fromt he GW techs, keep the ticket going, do their troubleshooting tests. The ping/trace test will tell if ALTER.NET is to blame. You have to keep on this, everyone does. The more ppl with this problem, the more tickets....the more tickets...the more trouble...the more trouble, the more tickets for ANET to use....the more tickets at ALTER.NET = A GD FIX!!!!

i havent had an issue before and dont know how to file an issue. where do we go for this?

Lil Pips

Ascalonian Squire

Join Date: Apr 2005

Somewhere between scampering and stabbing

Lords Of Tinytown

13 Jun 2006 at 04:33 - 14

Has anyone else tried switching territories? My friend is on Comcast in USA Northeast and is having the same problem.

Anyone else had success switching to Europe?

Stockholm

Desert Nomad

Join Date: Feb 2006

Censored

R/

13 Jun 2006 at 04:57 - 15

It is an issue with an tier 1 provider ALTER.NET (VERIZON) and even if you switch to an EU server you will still have to go trough the tier 1 ISP .

you can read about it here
http://www.guildwarsguru.com/forum/s....php?t=3030662