Forgot e-mail and password?

Klenn

Ascalonian Squire

Join Date: Jan 2006

If, for an account, the e-mail and password are both lost, but the cd-key is not, is there any way of finding out what the attatched e-mail address is? And then can just reset password?

Thanks in advance.
- Klenn

Matsumi

Matsumi

Jungle Guide

Join Date: Mar 2006

I would go through NCSoft support with this issue... Besides, it sounds like you jacked somebody's CD key or something.

Klenn

Ascalonian Squire

Join Date: Jan 2006

My friend gave me his old account (he doesn't play GW anymore). Keep in mind that when resetting the password, the new password is sent through e-mail so you need access to the e-mail address to get the new password. This, my friend will have to send to me once he receives the e-mail msg.

Matsumi

Matsumi

Jungle Guide

Join Date: Mar 2006

Well, I would go ask him for his e-mail address and password for GW then.

Klenn

Ascalonian Squire

Join Date: Jan 2006

well yes, I'm waiting on that, but hopefully he remembers which e-mail address... i made this post for incase he doesn't cuz he stopped a long time ago. anyway, if there is no way, then oh well, i was just wondering.

Slainster

Slainster

Wilds Pathfinder

Join Date: Feb 2006

if he hasnt uninstalled it yet, get him to logon and check which mail address he is using

Klenn

Ascalonian Squire

Join Date: Jan 2006

ok everything's fine he remembered the e-mail, I reset the password, and he's gonna give me the new password once he receives it. thanks though guys

- klenn