Account Security Tips

Gaile Gray

Gaile Gray

ArenaNet

Join Date: Feb 2005

We wanted to share a few thoughts on the issue of account security, especially in light of some unscrupulous individuals doing what unscrupulous individuals do, and inviting others to join in.

There aren't a large number of issues concerning Guild Wars account theft, but each one is a pain for the player, and we would like to make sure that everyone knows the simplest means of avoiding having your account stolen or your items stripped:

If you are asked for your password, for any reason, at any time, do not give it.

If someone offers you a guild membership, more character slots, uber items, entry into a special level, free pizza, even the Super Secret Heavenly Plate of the Orca™ Armour, do not give your password. If your sainted Great Aunt Tilly asks it, do not give your password. If you can claim a prize, date a super model, or acquire the rights to the entire beer output of Bavaria's finest brewery, do not give your password.

Now, there is another way that you may give your password without even realizing it, and that is to use a universal password, or a shared password, or an "I'm too lazy to remember more than one" type of password.

Do not use your Guild Wars password for any other purpose. Choose a unique password and use it only for game access.


And there is a third way, too, in which an account can be lost, and that is through sharing a game account. No matter whether it's your brother, your best friend, or even your sainted Great Aunt Tilly wink sharing accounts presents problems at a very high volume.

Do not share game accounts.

We really care about accounts being stolen, and hope that it never happens to anyone. If you take the advice in these three tips, the chances of your experiencing problems will be greatly reduced.

See you in Tyria! happy

Sekkira

Sekkira

Forge Runner

Join Date: Apr 2005

Canberra, AU

You forgot to add something: Arenanet will NEVER ask for your password via email.

Gaile Gray

Gaile Gray

ArenaNet

Join Date: Feb 2005

Quote:
Originally Posted by Sekkira
You forgot to add something: Arenanet will NEVER ask for your password via email.
You're absolutely correct! If someone says they are from the Guild Wars team, from ArenaNet or from NCsoft, and that they need the password to "verify whatever or whosit" just chuck the mail into the "delete bin" and press the flush button.

Sekkira

Sekkira

Forge Runner

Join Date: Apr 2005

Canberra, AU

hehe, looks like you forgot something miss PR. Wait, that's not in your job description. At least I don't think anyway. *plays winamp*

Dax

Wilds Pathfinder

Join Date: May 2005

Wow...I feel like I'm using AOL.

hrmm..it sounds like she's saying do not cheat. (ie if somethings too good, it's probably a scam)

Sekkira

Sekkira

Forge Runner

Join Date: Apr 2005

Canberra, AU

Quote:
Originally Posted by Dax
Wow...I feel like I'm using AOL.
You are.

Dax

Wilds Pathfinder

Join Date: May 2005

Quote:
Originally Posted by Sekkira
You are.
touche

Aniewiel

Aniewiel

Smite Mistress

Join Date: Jun 2005

The Land of AZ, USA

Rt/E

LOL! Thanks for the info, Gaile. Maybe this is something that should be stickied and periodically updated.

Omi LeFabre

Ascalonian Squire

Join Date: Jun 2005

Khorsakhov's Cossacks

Mo/W

I would give my password for supermodels and beer

AceSnyp3r

AceSnyp3r

Lion's Arch Merchant

Join Date: May 2005

Work in Progress [WIP]

Yeah, but the supermodels turn out to be men and the beer is just light, watered down garbage

Aaaaagh

Aaaaagh

Wilds Pathfinder

Join Date: May 2005

Bump,